After ten years of delivering DSM results for our clients, serving over 60 million utility customers, and indulging our curiosity with constant experimentation, here’s what we’ve learned here at Opower Oracle Utilities.
At Opower, we use email home energy reports (HERs) to create more opportunities to influence utility customer behavior than we ever could with just paper. When the Opower platform sends customers both email and paper HERs, the combination creates a jump in savings rates.
Opower invented paper Home Energy Reports a decade ago, and for ten years the Opower platform has produced them by the millions, each one to exacting standards. This series explores the evolution of the Opower product line. #NotAllHERsAreEqual
Here are the hard questions we’ll all have to ask ourselves to find the right way to approach the demands of our digital citizens (courtesy of the digitalization track of European Utility Week 2018). #EUW18 #EUW19