At Opower, we use email home energy reports (HERs) to create more opportunities to influence utility customer behavior than we ever could with just paper. When the Opower platform sends customers both email and paper HERs, the combination creates a jump in savings rates.
Opower invented paper Home Energy Reports a decade ago, and for ten years the Opower platform has produced them by the millions, each one to exacting standards. This series explores the evolution of the Opower product line. #NotAllHERsAreEqual
Here are the hard questions we’ll all have to ask ourselves to find the right way to approach the demands of our digital citizens (courtesy of the digitalization track of European Utility Week 2018). #EUW18 #EUW19
Today’s new-thinking utility allows for a groundswell of residential demand-side management (DSM) programs driving an ever-better, ever-growing energy efficiency (EE) savings number that’s beginning dwarf statistical thinking (despite being mostly driven by residential and SMB customers). Here's how we keep the momentum of those programs rolling.
Robert Metcalfe, Assistant Professor of Markets, Public Policy, & Law at Questrom School of Business with Boston University, dissects the results of his work with Oracle Utilities/Opower behavioral economics data.
Tomorrow is so yesterday. We’ve been talking about the future for so long, surely we must be knee-deep in it by now. But the problem with tomorrow is this: It’s always in flux. It always needs planning for. It always need another look at strategy before it all comes rushing into today. For today’s utility looking to get a handle on tomorrow, knowing what to plan for (and how) can be a conundrum. There’s a wealth of items to tackle and a plethora of information to wade...