This is how our own hardworking Oracle Utilities team of innovators, data scientists, thought leaders & utility industry activists are changing/saving the utility universe from customer outages significantly truncated to energy (and money) saved to how far we're reaching with our #thecloudreigns mantra.
"Innovation” and “sustainability” are so saturating our world that they’re losing meaning as real cultural movements with real cultural benefits, but here's where to spot the real thing in action in the water industry.
“Everybody’s talking about digital. You name it; it is digital. It’s a magic word,” said Zarko Sumic, VP, Distinguished Analyst, Gartner in the “Building a Customer Experience Digital Technology Platform for Utilities” session during CS Week 2019.
We sat down with utilities from across the U.S. in our Oracle Utilities Synergy Group meeting at CS Week 2019 and discussed lessons learned and lessons yet to be learned with data, cloud, culture and strategy.
We sat in on a few of the executive tracks today at the Oracle Utilities Customer Edge conference. Here’s what those 30 or so CEOs, CCOs and CIOs were talking about (and how it applies to you), from data to customer care to developing partnerships.