Jim Curtain, a partner with PwC, and Jeff Conklin, Senior Director with J.D. Power, sat down with industry insiders today to reveal what they know (from research and studies and outreach) about those utility customer desires.
Tomorrow is so yesterday. We’ve been talking about the future for so long, surely we must be knee-deep in it by now. But the problem with tomorrow is this: It’s always in flux. It always needs planning for. It always need another look at strategy before it all comes rushing into today. For today’s utility looking to get a handle on tomorrow, knowing what to plan for (and how) can be a conundrum. There’s a wealth of items to tackle and a plethora of information to wade...
Listening to the end-use utility customer is the mantra of one industry association above all overs, the Smart Energy Consumer Collaborative (SECC), who recently announced new information on what the utility customer really wants when it comes to digital energy platforms. Do they care? Do they not care? If they do care, how much and about what about exactly? Can we get them to care if they don’t?
Everyone wants to be a czar. In the rather dull work world of managers, directors and presidents of this and that, czar has got to be the best title ever created, even better than being chief of something. But, unless you’re a long-lived, long-lost descendant of Russian royalty, how do you get this title?