Listening to the end-use utility customer is the mantra of one industry association above all overs, the Smart Energy Consumer Collaborative (SECC), who recently announced new information on what the utility customer really wants when it comes to digital energy platforms. Do they care? Do they not care? If they do care, how much and about what about exactly? Can we get them to care if they don’t?
Everyone wants to be a czar. In the rather dull work world of managers, directors and presidents of this and that, czar has got to be the best title ever created, even better than being chief of something. But, unless you’re a long-lived, long-lost descendant of Russian royalty, how do you get this title?
As part of the Ministry of Environment’s (MOE’s) effort to promote a “Japanese model of information-based, CO2-reducing behavioral changes in the residential sector,” Oracle Japan will work with five Japanese utilities to leverage energy efficiency tools in residential markets
“You have to think big,” Quiniones said. “And then figure out a path to get those big things done. That’s what we’re doing here in New York. That’s all that REV is really—a methodical, all-stakeholders-involved process to getting that big thinking (about customers and disruption and the future) done.”
We’re all focused on innovation and digitalization in this industry. A number of tracks and sessions at European Utility Week (EUW) covered these concepts so extensively I could like write a full book about it—perhaps a true tome, the War & Peace of utility transformation.
“The industry is changing and changing quickly. And that means the workforce has to change, too,” said Stuart Ravens, Principal Research Analyst at Navigant, as he introduced the session: Future Utility Workforce: How will different innovation strategies impact the utility workforce?