Water utilities around the world are demonstrating an aptitude for social media like never before. Here are a few of our favorite Twitter accounts: Northumbrian Water, Southern Water, Detroit Water & Sewage, San Jose Water, Yarra Valley Water, Louisville Water, Manila Water, San Antonio Water, Northeast Ohio Water and Sewer.
Here are the hard questions we’ll all have to ask ourselves to find the right way to approach the demands of our digital citizens (courtesy of the digitalization track of European Utility Week 2018). #EUW18 #EUW19
We’ve been talking about a lot of powerful new innovation possibilities during European Utility Week, but perhaps the most interesting is blockchain—a concept with lots of opportunities and excitement but few practical projects currently available to keep an eye on. 3EUW18 #EUW19
The future scenario of the grid includes that increasingly digital customer but also decentralized generation, a digital city and a digital worker, too—basically the electrification and connection of just about everything. #EUW18 #EUW19
The knowledge that every individual customer we used to saddle with painful monikers like “ratepayer” and “end user” should now own a new name—boss—prevails across the utilities industry today, if European Utility Week’s (#EUW18) buzz is any indication. #EUW19
Robert Metcalfe, Assistant Professor of Markets, Public Policy, & Law at Questrom School of Business with Boston University, dissects the results of his work with Oracle Utilities/Opower behavioral economics data.