Insights for the Innovative Utility

Demand Side Management

Everything you need to know about the future of DSM, according to a top utility expert

There are several trends in demand-side management that experts are keeping their eyes on this year, including personalized program marketing, changing...

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Winning the Customer Loyalty Game

Guest post by Caitlin Aburrow, Oracle Utilities Industry Strategy When I think about customer experience, I think back to six years ago, when I was a newlywed...

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Utilities peer into the future in Phoenix

Guest post by Michael Guilfoyle, Oracle Utilities Industry Strategy I recently returned from the North American Oracle Utilities Edge Customer Conference, held...

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Company

10 memorable moments from PowerUp, 2016's premier utility innovation summit

Last week, Opower welcomed more than 300 utility leaders to our annual innovation summit, PowerUp. Experts and innovators from all over the world took over...

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Technology

Ed Peters says the future of utilities is SaaS. Here's why.

  A lot can change in five years — especially at a technology company. Ed Peters knows this better than anyone. He began working for Opower as a software...

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Customer Care

Meet 3 utilities that inspired us at the 2016 PowerUp Awards

Every year, our clients take bold action to evolve our industry. They advance the field of demand management. They launch pioneering digitalization strategies. They m...

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Technology and the Cloud

Utilities are adopting cloud technologies in record numbers

Cloud is heating up on the utilities front: new research shows that 45 percent of utilities are already using it, and a further 52 percent are making plans to...

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