In an Oracle OpenWorld show exclusive: We interview Senior Vice President and General Manager Rodger Smith of Oracle Utilities on the industry, the issues, and how to turn innovative thinking into insightful strategy.
Oracle Utilities is full of geeks—those who know and love tech, especially those widgets that make the world’s infrastructure work well. We’re proud of that. We’re also full of nerds, too. Nerds are the studious sort, according to the official definition. According to us, they’re our binge readers—the emotional ancestor of all of today’s binge watchers, you might say.
During Oracle OpenWorld 2018, we sat down with our partners to discuss our mutual admiration for one another—because let’s be clear: no one gets anywhere in today’s business world without building real relationships (between people and businesses both). And we're offering a partner discount on our Oracle Utilities Learning Subscription--link to redeem included.
At CS Week this year, the Oracle team hosted a networking event in which we invited our customers and partners to build emergency water filtration kits. Through this effort, we delivered 12 emergency filtration kits to those in need and also funded 12 household water systems across the Kyaka II Refugee Settlement Camp in Uganda.
Erin Owen, Contact Center Assistant Manager at Greater Cincinnati Water Works, told a packed room of utility contact center peers at CS Week free ways to drive engagement: communication, conjoining objectives, goal setting and acknowledging achievements. #CSWeek2019
After the action-packed Synergy program on the first day of the CS Week conference in Tampa, the Oracle Utilities team, along with utility program attendees, did a little good works.Everyone gathered for a team-building charity exercise where the group built seven emergency water filtration systems for the Water Works Program. #CSWEEK2019