Do your customers spend more time talking to you than they do their own mothers? Well Mercury decided to change that with a suite of customer engagement tools powered by Oracle Utilities. Now, customers at Mercury are calling their utility less thanks to the proactive energy alerts and billing insights that Mercury provides them. And, less time talking to call centers means more time talking to mom.
Hear directly from Mercury customers about how Mercury answers their questions before they need to ask.
And, don’t forget to call your mom this weekend!