Saturday Dec 28, 2013

APIs are User Experience Design Too

The developer's favorite UX guru and industry champion, Jared Spool, nails today's way of providing great user experiences in his User Interface Engineering (UIE) article "APIs: The Future is Now".

Platform as a Service (PaaS) is a platform for user experience too, offering the prospect of a seamless user experience (UX) between applications and services. UX designers are emerging as the enablers of great user experiences in the cloud, all built using LEGO-like building blocks of application programming interfaces (APIs). Those other building blocks, UX design patterns bring those integrated experiences to life making design and development for cloud solutions more productive than ever.

Jared continues with his UIE insight:


To make APIs work, they need a design. The method of designing an API isn’t that different from any other user interface project, except the users are fellow developers and designers.

We’re seeing a branch of UX design emerging that deals with creating easy to use and maintain APIs. They provide documentation, sandbox tools for testing functions, example code, and simple maintenance models for getting the API integrated and running quickly and effectively.

It won’t be too long before our own organizations need to ask what could we build as an API for our own stuff? As designers, we can play a role in helping make our core competencies a integral part of
other applications.

Check out Jared's use of Twilio's cloud communication services as an example of how APIs solve problems for users. Twilio is also a service that makes total sense in the Oracle enterprise world of connecting people and information together when, where, and how it's needed.


Twilio integration with RightNow using PaaS


Twilio example integration using PaaS

Twilio is part of an ecosystem of partners that Oracle works with to provide value-add solutions for its applications. It's part of a strategy of delivering SaaS through PaaS so that applications and partners can tailor and integrate applications to increase return on investment for customers. Customers and partners can deliver even more compelling and modern user experiences to make enterprise employees more productive and satisfied with the tools they have to do their jobs, all using a common source of truth in the cloud.

The Oracle Applications User Experience outreach and communications team provides customers, partners, and enterprise applications developments with the toolkits and guidance to build such experiences in the cloud more simply and more productively than ever.

Stay tuned to the Oracle VOX (Voice of User Experience) blog and @usableapps on Twitter for news of the latest outreach in 2014!

Saturday Aug 31, 2013

Design Patterns as Grand Theft AUX? Come See Us At OOW13 and Find Out!

"Good artists borrow, great artists steal" so the saying goes. Smart artists have to do neither, and builders of great-looking usable apps with the Oracle Application Development Framework don't either. Using the freely available Oracle Applications User Experience design patterns and guidelines to develop and tailor your own applications and integrations in the cloud is guilt free. Yes, we have given them away! We want you to have them so you can use those ADF resources to focus on harder things!

Tailoring at Henry Poole and Co., London, England

Tailoring at Henry Poole and Co., London, England (Image from Wikipedia Commons)

UX design patterns are all about developer productivity in the cloud. Developers don't have to think about usability when developing apps, and the users of the apps won't need to think when it comes to using them either. Usability is baked into the ADF components and templates that patterns are based on and we've also proven how the organization of those components (or patterns) can solve common enterprise usability problems in a reusable way for developers. Yes, we've tested how the developer productivity with UX design patterns is realized as return on investment by built apps used by real workers doing real tasks in real situations, office and street, so we know they work!

Patterns are part of an overall tailoring solution for the cloud that Oracle Applications User Experience (AUX) provides to customers, partners, and the ADF build community represented by our friends in the ADF EMG and ODTUG. At Oracle OpenWorld 2013 we've got a great panel that will explain the approach and what it means for apps user experience, applications ROI, and customer and partner development productivity. Come along and learn more from myself, Tim Dubois, Killian Evers, and the irrepressible Floyd Teter as we show and tell about Oracle Fusion Applications: Tailoring Your User Experience in the Cloud.

And don't forget the other UX presentations and opportunities to input to future applications and find out more about our usability labs too! Full details are on the Usable Apps website.

About

Oracle applications user experience (UX) assistance. UX and development outreach of all sorts to the apps community, helping to design and deliver usable apps.

Profile

Ultan Ó Broin. Director, Global Applications User Experience, Oracle Corporation. On Twitter: @ultan

See my other Oracle blog about product globalization too: Not Lost in Translation

Interests: User experience (UX), user centered design, design patterns, tailoring, BYOD, dev relations, language quality, mobile apps, Oracle FMW and ADF, and a lot more.

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