The Community Support Explosion

Not convinced of the power of community support, eh? Then I urge you to check out this presentation from Greg Oxton of the Consortium for Service Innovation (CSI). Incredible. A very important statement about why enterprises need to be aware of--and harness--the power of their user communities.

csi_community_support.png
(Image copyright CSI 2010) Oracle is a member of the CSI.
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Oracle Apps Cloud UX assistance. UX and development outreach of all sorts to the apps dev community, helping them to design and deliver usable apps using PaaS4SaaS.

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Ultan Ó Broin. Senior Director, Oracle Applications User Experience, Oracle EMEA. Twitter: @ultan

See my other Oracle blog on product globalization too: Not Lost in Translation

Interests: User experience (UX), PaaS, SaaS, design patterns, tailoring, Cloud, dev productivity, language quality, mobile apps, Oracle FMW, and a lot more.

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