Attending UA Europe 2011 in the UK, June 2011
By ultan o'broin on Mar 10, 2011
Delighted to say, come June 2011, I’ll be speaking at the UA (User Assistance) Europe 2011 Conference, held in Brighton in the UK. Conference details are now available.
And what will I be speaking about?
I’ll reveal insights into how messages are best designed for users of enterprise applications, communicating with users by taking into account the context of the task flow, user profile, and a working environment of dealing with high value data under pressure. I’ll also explain different message types required: Confirmations, errors, information, processing and warning types, each with unique visual properties and specific use cases for where and when they are used on the page.
As I’ve said before, enterprise application messages go far beyond the oft-quoted heuristic of writing them in plain language. They must be integrated with the overall user experience, working environment, and plug into existing help desk policies. I’ll show some colorful examples of message usage in Oracle applications and leverages our own usability findings, designs as well as heuristics from other usability studies and sources. I do like pictures in my presentations!
What you’ll hear will be a bit different from what you may have already read about error messages and how they are used on web sites.
However, as I will be there for the entire conference, I will also make myself available to anyone interested in knowing more about the Oracle Applications User Experience team, UX processes or about what we’ve delivered for Oracle Fusion Applications.
Hope to see you there!