Saturday Aug 10, 2013

The Feng Shui of UX: Visit the Usability Labs Yourself

Join me as I show off the Applications User Experience usability labs. The labs are part of our scientific based research into how users really work and what they want. Central to our design and testing efforts, the activities in the lab also lead to us baking in usability into Oracle ADF components so that developers can be really productive making great looking usable apps, consistently. Read more about this "Feng Shui" of Fusion UX, as Grant Ronald calls it, in the UK Oracle User Group's Oracle Scene Magazine.




If you would like to visit the labs in Redwood Shores, perhaps as part of your Oracle Open World 2013 itinerary, well go to the Usable Apps website and under the Get Involved Section use the Tour the Lab link. Or you can contact me on Twitter and I will redirect your request.

Sunday Jul 28, 2013

Keep Taking the Tablets. Early Adopter UX Developer Type Wanted

Here's a free "how to" guide from Oracle Applications User Experience published on OTN that will excite designers, developers, and project managers and get them productively building great tablet solutions with enterprise-level methodologies (are you listening ADF EMG [Application Development Framework Enterprise Methodology Group]?).

If you're embarking on a tablet application design project, then start out with our interactive Oracle Applications User Experience Tablet Guide iBook (yes, you need an iPad).


Develop cool optimized tablet solutions to leverage your cloud applications data with Applications UX's resources.

There's a great conversation on the ADF EMG group about this new resource. And we have a request of our ADF development community: If you're a mobile developer on a tablet project, developing for a native O/S or (preferably, natch) with Oracle ADF Mobile or ADF Faces, who wants to evaluate the guide and provide feedback and examples of how you've used it to build solutions, then let us know using the comments. We can feature your work and findings, if you wish.


Oracle Applications User Experience Tablet Guide

Oracle Applications User Experience Tablet Guide: Early adopter developer wanted.

If you must, well there's a PDF version too.

The outreach continues! Watch out for more announcements of events and happenings to enable developers and other stakeholders in the applications development world to build great looking usable apps on mobile and other devices by checking in regularly on the Voice of User Experience (VoX) blog and following along on Twitter at @usableapps.

Monday Jul 22, 2013

Researching UX in Favorite Places: Consumer Tech's in Business

I’ve been out and about doing usability research in the wild (or ethnography, to give it the posh UX name) in some favorite places: in coffee shops and on fishing boats. Both are places of work on the go or remote working (there are some very successful strategies out there to get the best out of these types of workers too, as Apple's example shows). I wanted to discover more about the applications side, what devices were used, what other tools were used, what tasks are being done, and how what was going on around all the users affected things. In other words, I was exploring the context of use side of user requirements gathering.


Half Moon Bay, California: Fishing Boat captain using Square on iPhone for mobile payments

I’ve written about the concept of the "coffice" elsewhere, but it's worth bearing in mind, as pointed out by Lucy Kellaway in the Financial Times out that this "trend" of working from coffee shops (or houses) is 350 years old, originating (probably) in London in the 1650’s when coffee shops became places of trade for ship insurance, sugar, human hair even, and so on. The energy has changed now with today's patrons staring silently into laptop and tablet devices, where previously there was much human conservation. That is not to say that collaboration and exchange between users doesn’t exist though. It clearly does, but technology has changed its nature, as text and tech replaces talk, though there is some evidence that a certain level of background ambient noise does enable productivity! The data exchanged and tasks in evidence or course, pivot through the cloud, and happen across other devices and locations too. So, "work" can happen as and when needed.

As for fishing boats, well come early morning you can now see mobile payment solutions such as Square in action with captains taking payments on the spot with their iPhones, checking the latest Yelp check-ins about their vessel, and sending Instagrammed pictures of catches to their customers using their smart phones from the deck. Again, CRM in action, notably with a reliance on wireless data exchange that didn’t always work ,with lost connections from deep within vessel hulls and when out at sea. Offline versions anyone? And I wonder if they should invest in waterproof phones too!

My kind of research! Watch this space for more places and events. The consumerization of information technology influences our working lives all the time, and UX needs to research user requirements and design accordingly. We're all UX designers now...

This is what I love so much about being a UX pro. You can see it in action all around you, and have fun observing and thinking about how new solutions to problems might be. Besides, I could never let a creative challenge from Misha Vaughan to use my other passions as part of the UX story go by!

Saturday Jun 29, 2013

Oracle Endeca User Interface Design Pattern Library Available


Endeca User Interface Design Pattern Library

Yes! The Oracle Endeca User Interface Design Pattern Library is now available for all fans of great UI design solutions for search, discovery, and navigation. The patterns explain great user experience solutions and show great UI realizations that include consumer world examples we can all relate to. Thanks to the Oracle Endeca and Applications UX teams who worked closely together to bring this great user experience resource back out to developers, customers and partners to build cutting edge apps, sites, and integrations.

Some great insights into how these UI design patterns can bring magical information discovery, and more, to users, as well as what makes Endeca people tick, are available from the Usable Apps blog Oracle Endeca User Experience: From Putting the E in E-Commerce to Magical Information Discovery.

More UX design patterns and guidelines are available from the For Developers section of the Usable Apps website.

Sunday May 12, 2013

Building Oracle Partner Fusion Apps UI Integrations in the Cloud with UX Patterns & Guidelines

Oracle has a powerful and rich partner ecosystem that offer many value-add solutions for users of our applications. To get the most of integrating these solutions with Fusion and other applications, ISV developers need to go beyond functionality and provide a great UX too. The basis of this UX is a consistent and streamlined navigation and a productivity-based task completion user interface (UI) between applications; one that is as seamless and transparent to the users as possible. This means much more than "look and feel".

By using the Oracle Fusion Applications User Experience Design Patterns and Guidelines developers can now easily provide the same elegant navigation 'touch points' that Fusion applications. No need to sweat over designing new usability solutions! Here is a quick overview of a couple of UI options when integrating Fusion applications and other applications.

Remember to read up on the best toolkit to apply these touchpoints and what your preferred deployment can support, but for Desktop UIs you can get going right away applying these integrations using the Application Composer. Check out the information on extensibility on the Fusion Applications Developer Relations blog.

So, let's assume our UI use case is to integrate a Fusion CRM opportunity with a quote or price configuration solution, and see how we might use the UX design patterns and guidelines when designing UI integrations.

The simplest integration point afford no context for users, so is really a quick solution or one used when there is no context needed, no requirement to exchange data, and there is no specified object being configured. To implement, add a link from the relevant functional area in the global Navigator to the solution concerned. In this case, we have added a link called Quotes under the Sales area.


Global Area Navigator


Fusion Application UI Global Area Navigator

Your key design resource here is the guidance we provide about the applications Navigation Model.

A much better, contextual and object-specific integration would be to leverage a task-based flow and exchange data between Fusion and the other application. You can do this using the tasks area in the UI Shell to create and manage tasks, a page-level button to inititate an action without navigating away, and a tab with an iFramed UI mashup of data showing the results of the data exchange with the other application. In the following screen mockups you can see the Create Quote and Manage Quotes links in the Tasks Pane, the Quote page-level action button and then a tab with Quotes illustrating this kind of UI.


Tasks Pane with Create and Manage Actions


Fusion Application UI Tasks Pane with Manage and Create Links


Page Actions Button and Tab


Fusion Application UI Page Actions Quote Button and Quotes Tab with UI Mashup of Table Data

The key design resources for this higher-level integration are the UX guidelines on the Navigation model, UI Shell template, Tasks Pane, Page Actions, and Work Areas information on tabs.

Typically with such integrations, you can then take this much further and also use saved search and collaboration guidelines too to provide a richer UX. You can find design information about those interactions, and more, on the Oracle Fusion Applications User Experience Design Patterns and Guidelines website.

The Applications UX team is working closely with our ADF and Platform Technology Solutions colleagues to enable partners and customers to build great-looking usable partner integrations for the Desktop and Simplified UIs on-premise and in the cloud, so stay tuned for news and coverage of our outreach workshops and more resources.

Tuesday Apr 02, 2013

UX Design Pattern Spotting with Fusion Mobile Expenses

One of the great things about demoing cool stuff for Oracle Applications User Experience is that you're entering a world of discovery of guess what? Even more cool stuff! I was showing off the Fusion Mobile Expenses app live recently and explaining how our UX Design Patterns make for developer productivity and satisfied users. A developer hand shot up in the audience and asked me to point out which patterns were being invoked as I stepped though the mobile tasks. What a super question and a great demo value-add to include in future!




Fusion Mobile Expenses video on the Usable Apps YouTube channel

You can see the patterns at work easily. Look at the rockin' Fusion Mobile Expenses video, for example, and within one minute you can see a bunch of the publicly available Mobile UX Design Patterns in action. There you have the Springboard Navigation pattern (that screen at about 19 seconds in), the Page Header and the Input Form patterns (at about 40 seconds), and so on.

Shown live, the Fusion Expenses mobile app reveals even more patterns, such as the List pattern, my favorite the Actions pattern, and others.


List and Actions Pattern


List and Actions patterns in use together in Fusion Mobile Expenses.


So, come along to my next UX outing on building great mobile apps with Oracle Applications User Experience reusable design solutions and see the patterns used and explained in context. Don't miss this opportunity by staying tuned to the events and outreach page on the Usable Apps website. I might even start giving out prizes to the audience if you can name the patterns when they come to life in the apps shown!

If you want to read more about using design patterns for mobile apps in business, then head on over to the Vennster blog.

Altogether now: "Taxi! 25 Dollars!

Thursday Mar 28, 2013

Showtime! FUSE and Friends at OBUG Connect 2013

Just back from Oracle Benelux User Group's (OBUG) Connect 2013 where, together with Jeffrey Pease, Oracle Applications Labs VP, we demoed “FUSE”. FUSE is an internal name really, one that got away and has stuck; but make no mistake, it was Oracle Fusion Applications that we showed!

FUSE is a browser-based, cross-device, simplified and lightweight UX for self-service, casual and frequently performed tasks. Built using Oracle ADF, rendered in HTML5 with CSS3, and leveraging cloud infrastructure, this UI is optimized for navigation and action, action, action.

Jeffrey with the new face of Oracle Fusion Applications (HCM) on iPad

Jeffrey with the new face of Oracle Fusion Applications on iPad, projected live onto the big screen.
Ultan at the controls. (photo: Ultan O'Broin)

Intuitive, intelligent, and integrated with other Fusion UI optimizations, what the audience saw was a UX informed by COIT and BYOD trends, and designed to meet the high expectations about modern apps that our users communicate to us. It was awe-inspiring to see the sleek UX put through its paces on an iPad and projected onto the huge movie screen at Connect 2013’s Kinepolis cinema center location.

So, watch out for news of this new face of Fusion Applications coming to events and browsers near you.

iPads and Apps in Your Hands

Jeffrey also demoed the fantastic mobile analytic apps for sales leaders called Mobilytics, live in the session too. So, in about 45 mins, we showed off four demos on iPad, MacBook Air, and Chromebook, did some Q & A, and let the audience come up and play with apps on the tablet. A very lively and interactive session. No PowerPoint karaoke there!

Jeffrey wows with mobile sales cloud analytics

Jeffrey wows with Mobilytics, live from his iPad. (photo: Ultan O'Broin)

Mobile UX Design Patterns are in Business

Later in the day, along with Fusion User Experience Advocate (FXA) Lonneke Dikmans (@lonnekedikmans) of Vennster, we presented on Mobile UX Design Patterns. We called out how these design patterns enabled productive building of apps by customers and partners which combined with the security and code-once model of Mobile ADF make this the perfect solution for enterprise apps deployment. You can read more about our presentation on the Vennster blog.

The OBUG Connect conference in 2013 was a great event. Don’t miss it next year and watch out for more events from OBUG (@OBUG_ORG) too, an organization that continues to go from strength to strength. Bring your popcorn.

About

Oracle Apps Cloud UX assistance. UX and development outreach of all sorts to the apps dev community, helping them to design and deliver usable apps using PaaS4SaaS.

Profile

Ultan Ó Broin. Director, Global Applications User Experience, Oracle Corporation. On Twitter: @ultan

See my other Oracle blog about product globalization too: Not Lost in Translation

Interests: User experience (UX), PaaS,SaaS, design patterns, tailoring, Cloud, dev productivity, language quality, mobile apps, Oracle FMW and ADF, and a lot more.

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