Wednesday Aug 14, 2013

A mensagem de UX Design Patterns da Oracle vai para o Brasil

ORKUTIFIED! Uma grande lição do Brasil sobre o que acontece quando aplicações não dão aos usuários a experiência que eles realmente querem.

Aplicações precisam oferecer uma experiência moderna e atraente para manter os usuários de hoje em dia satisfeitos. Atender as demandas de usabilidade ao modo do consumidor para aplicações desktop e móveis, utilizadas também para o trabalho é vital na empresa. A experiência do usuário é o caminho, mas você não precisa ser um expert em construir aplicações que oferecem aos clientes um retorno de investimento maior ou que torna os negócios mais produtivos e usuários satisfeitos. Como o super livro Don't Make Me Think diz, você precisa “de uma abordagem de senso comum para usabilidade.”


Parceiros Oracle o conhecimento para construir de forma produtiva aplicativos com  excelente usabilidade

O workshop Oracle Applications User Experience "Building Great-Looking Usable Apps: Applying Oracle’s Best UX Design Practices in ADF and ADF Mobile" realizado em São Paulo, Brasil, e organizado pela Oracle Partner Network utilizando Oracle Application Development Framework, entregou aos parceiros Oracle o conhecimento para construir de forma produtiva aplicativos com excelente usabilidade.

O time Oracle Applications UX fez todo o trabalho científico para que os desenvolvedores de aplicativos e integrações não tenham que fazê-lo! Desenvolvedores que utilizam Oracle ADF e os comprovados Oracle Applications User Experience Design Patterns para resolver problemas comuns de usabilidade, podem facilmente, construir aplicações que os usuários vão ficar impressionados, ganhar produtividade e mesmo assim não precisarão pensar para utilizá-las.

Leia mais sobre o evento no blog Usable Apps Oracle.

Sunday Aug 11, 2013

Oracle User Experience Design Patterns Tour Latin America with OTN & Friends

I joined the Oracle Technology Network's 2013 Latin America Tour to present the Oracle Applications User Experience Design Patterns message to audiences in Argentina, Brazil, Chile, Mexico, Peru, and Uruguay.

Opening slide for presentation delivered at Sao Paulo, Brazil event.

Opening slide for presentation delivered at the Grupo de Usuários de Tecnologia Oracle do Brasil, São Paulo, Brazil event.

It was a great experience, reaching out in person through local Oracle user group-hosted events to hundreds of eager developers, customers, and partners to explain our UX design pattern strategy, how developers in Latin America can benefit from our shared insight, and how they get these resources into their hands. I was especially delighted with the number of queries I received after each presentation (not to mention all the "how can I work for Oracle?" questions from students).

UX blueprints for building great software like Oracle Fusion Applications means developers don't have to sweat over usability and users won't have to sweat over using the results! TITLE=

UX blueprints for building great software like Oracle Fusion Applications means developers don't have to sweat thinking about usability and users won't have to sweat when using their results!

The presentation told technical audiences how Oracle Applications User Experience has made UX design patterns and other usability guidelines for Oracle Fusion Applications (desktop UI and mobile), Oracle Endeca and OBIEE dashboards available for free on OTN, accessed through that easily remembered gateway for all your Oracle Applications UX resources, the Usable Apps website. Using the great usability book that ADF EMG developers love Don't Make Me Think (also available translated into Spanish) as attention grabber, I explained how the UX design patterns were blueprints that meant:


  • Oracle ADF and Java developers don't have to think too much about implementing usability because we've baked in the usability (for example in the ADF UI Shell) so they can be really productive making great-looking usable apps. Developers have enough to think about with scalability, integration, performance, and security. And then doing it in the cloud.
  • Today's enterprise workers (in offices or on the go) using the apps built using the UX design patterns won't have to think too hard about using the apps because Applications UX scientific usability research, design and testing processes means the patterns give a known and usable result. They'll love the apps too because the UX design patterns are informed by consumer expectations, vital in a social and mobile world of technology, one that's globalized and where your workforce is getting younger too!

There benefits to using UX design patterns across the entire software development lifecycle, and they also become a roadmap for developers and partners to continually offer more than just functionality to clients who have Oracle applications. UX design patterns offer continued return on investment in Oracle that includes desktop and mobile UIs, intranets, portals, integrations, co-existence solutions, tailored Fusion implementations, and so on, and for deployments in the cloud or on-premise too. If you're an ADF or Java developer, well now you're a UX developer too! Our UX patterns are reusable solutions based on our deep understanding of the Oracle toolkit (ADF, FMW, SOA, MDS, and so on). They're readily implementable by developers and I showed how too.


Trying to be cool in that coolest of cities, Buenos Aires, with the Grupo de Usuarios Oracle de Argentina at the OTN Latinoamérica Tour event.

On a personal note, it was great to be back in Latin America meeting interested, engaged and smart people in one of our key regions. I localized each presentation to take into account the latest happenings in the local consumer tech space, reflecting a key driver for the UX design patterns development, using this as an opportunity to explain that translation is UX too and our UX design patterns and guidelines are tested and applicable globally. Plus, I got to test out my rather rudimentary Spanish on the stage (I didn't attempt Portuguese!). The audience appeared to be able to understand my mid-Atlantic tones but, for those who could not, simultaneous live translations were available.

Thank you to everyone who came to hear my talk, to the local organizations, and to the OTN and IOUC folks for including me. Stay tuned for updates on the UX design pattern story, as we make it simpler all the time for developers, customers and partners worldwide to build great looking usable apps using Oracle technology and shared user experience insight.

For more information on the local Oracle user groups involved on my parts of the tour, check out the following links:

Saturday Aug 10, 2013

The Feng Shui of UX: Visit the Usability Labs Yourself

Join me as I show off the Applications User Experience usability labs. The labs are part of our scientific based research into how users really work and what they want. Central to our design and testing efforts, the activities in the lab also lead to us baking in usability into Oracle ADF components so that developers can be really productive making great looking usable apps, consistently. Read more about this "Feng Shui" of Fusion UX, as Grant Ronald calls it, in the UK Oracle User Group's Oracle Scene Magazine.




If you would like to visit the labs in Redwood Shores, perhaps as part of your Oracle Open World 2013 itinerary, well go to the Usable Apps website and under the Get Involved Section use the Tour the Lab link. Or you can contact me on Twitter and I will redirect your request.

Sunday Jul 28, 2013

Keep Taking the Tablets. Early Adopter UX Developer Type Wanted

Here's a free "how to" guide from Oracle Applications User Experience published on OTN that will excite designers, developers, and project managers and get them productively building great tablet solutions with enterprise-level methodologies (are you listening ADF EMG [Application Development Framework Enterprise Methodology Group]?).

If you're embarking on a tablet application design project, then start out with our interactive Oracle Applications User Experience Tablet Guide iBook (yes, you need an iPad).


Develop cool optimized tablet solutions to leverage your cloud applications data with Applications UX's resources.

There's a great conversation on the ADF EMG group about this new resource. And we have a request of our ADF development community: If you're a mobile developer on a tablet project, developing for a native O/S or (preferably, natch) with Oracle ADF Mobile or ADF Faces, who wants to evaluate the guide and provide feedback and examples of how you've used it to build solutions, then let us know using the comments. We can feature your work and findings, if you wish.


Oracle Applications User Experience Tablet Guide

Oracle Applications User Experience Tablet Guide: Early adopter developer wanted.

If you must, well there's a PDF version too.

The outreach continues! Watch out for more announcements of events and happenings to enable developers and other stakeholders in the applications development world to build great looking usable apps on mobile and other devices by checking in regularly on the Voice of User Experience (VoX) blog and following along on Twitter at @usableapps.

Monday Jul 22, 2013

Researching UX in Favorite Places: Consumer Tech's in Business

I’ve been out and about doing usability research in the wild (or ethnography, to give it the posh UX name) in some favorite places: in coffee shops and on fishing boats. Both are places of work on the go or remote working (there are some very successful strategies out there to get the best out of these types of workers too, as Apple's example shows). I wanted to discover more about the applications side, what devices were used, what other tools were used, what tasks are being done, and how what was going on around all the users affected things. In other words, I was exploring the context of use side of user requirements gathering.


Half Moon Bay, California: Fishing Boat captain using Square on iPhone for mobile payments

I’ve written about the concept of the "coffice" elsewhere, but it's worth bearing in mind, as pointed out by Lucy Kellaway in the Financial Times out that this "trend" of working from coffee shops (or houses) is 350 years old, originating (probably) in London in the 1650’s when coffee shops became places of trade for ship insurance, sugar, human hair even, and so on. The energy has changed now with today's patrons staring silently into laptop and tablet devices, where previously there was much human conservation. That is not to say that collaboration and exchange between users doesn’t exist though. It clearly does, but technology has changed its nature, as text and tech replaces talk, though there is some evidence that a certain level of background ambient noise does enable productivity! The data exchanged and tasks in evidence or course, pivot through the cloud, and happen across other devices and locations too. So, "work" can happen as and when needed.

As for fishing boats, well come early morning you can now see mobile payment solutions such as Square in action with captains taking payments on the spot with their iPhones, checking the latest Yelp check-ins about their vessel, and sending Instagrammed pictures of catches to their customers using their smart phones from the deck. Again, CRM in action, notably with a reliance on wireless data exchange that didn’t always work ,with lost connections from deep within vessel hulls and when out at sea. Offline versions anyone? And I wonder if they should invest in waterproof phones too!

My kind of research! Watch this space for more places and events. The consumerization of information technology influences our working lives all the time, and UX needs to research user requirements and design accordingly. We're all UX designers now...

This is what I love so much about being a UX pro. You can see it in action all around you, and have fun observing and thinking about how new solutions to problems might be. Besides, I could never let a creative challenge from Misha Vaughan to use my other passions as part of the UX story go by!

Saturday Jun 29, 2013

Oracle Endeca User Interface Design Pattern Library Available


Endeca User Interface Design Pattern Library

Yes! The Oracle Endeca User Interface Design Pattern Library is now available for all fans of great UI design solutions for search, discovery, and navigation. The patterns explain great user experience solutions and show great UI realizations that include consumer world examples we can all relate to. Thanks to the Oracle Endeca and Applications UX teams who worked closely together to bring this great user experience resource back out to developers, customers and partners to build cutting edge apps, sites, and integrations.

Some great insights into how these UI design patterns can bring magical information discovery, and more, to users, as well as what makes Endeca people tick, are available from the Usable Apps blog Oracle Endeca User Experience: From Putting the E in E-Commerce to Magical Information Discovery.

More UX design patterns and guidelines are available from the For Developers section of the Usable Apps website.

Loose Coupling and UX Patterns for Applications Integrations

image of train coupling, creative commons licensed from wikipedia

I love that software architecture phrase loose coupling. There’s even a whole book about it. And, if you’re involved in enterprise methodology you’ll know just know important loose coupling is to the smart development of applications integrations too.

Whether you are integrating offerings from the Oracle partner ecosystem with Fusion apps or applications coexistence scenarios, loose coupling enables the development of scalable, reliable, flexible solutions, with no second-guessing of technology.

Another great book Enterprise Integration Patterns: Designing, Building, and Deploying Messaging Solutions tells us about loose coupling benefits of reducing the assumptions that integration parties (components, applications, services, programs, users) make about each other when they exchange information. Eliminating assumptions applies to UI development too. The days of assuming it’s enough to hard code a UI to software code with linking libraries running on a desktop PC in the office are over.

The book predates PaaS development and SaaS deployments, and was written when web services and APIs were emerging. Yet it calls out how using middleware as an assumptions-dissolving technology “glue" is central to applications integration. Realizing integration design through a set of middleware messaging patterns (messaging in the sense of asynchronously communicating data) that enable developers to meet the typical business requirements of enterprises requiring integrated functionality is very Fusion-like.

User experience developers can benefit from the loose coupling approach too. User expectations and work styles change all the time, and development is now about integrating SaaS through PaaS.

Cloud computing offers a virtual pivot where a single source of truth (customer or employee data, for example) can be experienced through UIs (desktop, simplified, or mobile) that are optimized for the user's context of a varying world of work. Smart enterprise applications developers, partners, and customers use design patterns for user experience integration benefits too.

The Oracle Applications UX design patterns (and supporting guidelines) enable loose coupling of the optimized UI requirements from the application logic and hooks. Developers can get on with the job of creating integrations through web services, APIs and SOA without having to figure out design problems about how UIs should work. Adding the already user proven UX design patterns (and supporting guidelines to your toolkit means ADF and other developers can easily offer much more than just functionality and be super productive too. Great looking application integration touchpoints can be built with our design patterns and guidelines too for a seamless applications UX.

One of Oracle’s partners, Innowave Technology, used loose coupling architecture and our UX design patterns to create an integration for a customer that was scalable, cost effective, fast to develop and kept users productive while paving a roadmap for customers to keep pace with the latest UX designs over time. Innowave President and CEO Basheer Khan, a Fusion User Experience Advocate, explains how to do it on the Usable Apps blog.

About

Oracle Apps Cloud UX assistance. UX and development outreach of all sorts to the apps dev community, helping them to design and deliver usable apps using PaaS4SaaS.

Profile

Ultan Ó Broin. Director, Global Applications User Experience, Oracle Corporation. On Twitter: @ultan

See my other Oracle blog about product globalization too: Not Lost in Translation

Interests: User experience (UX), PaaS,SaaS, design patterns, tailoring, Cloud, dev productivity, language quality, mobile apps, Oracle FMW and ADF, and a lot more.

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