Monday Dec 08, 2014

Capturing that Applications User Experience: What Happens Offline Is As Important as Online

Communicating why UX is important is all about a good story, one preferably backed by facts and one that ends in a conclusion that resonates with the user!

At a recent Oracle Applications User Experience (OAUX) roadshow in London, OAUX VP Jeremy Ashley (@jrwashley) told the audience of customers and partners how most sales reps still liked to write down opportunity and other sales details at the time using paper and pen. True to form, a glance around the room revealed that insight to be true!

Capture. Simple way to get information into the cloud

Capture: A simple and consistent way to get data into the cloud, reflecting the flexibility of the way we work today.

It's also a reminder that when it comes to UX design, an empathy with what happens offline is as important as what happens online.

This behavior has been observed in ethnographic studies of real reps, of course. In addition to the fact that sales reps can have a dislike of enterprise apps (with good reason in the past) and will use anything necessary to close that deal, there is strong evidence to suggest that the act of writing things down aids recall later.

Yet, sales information still needs to be entered into the applications cloud as part of the overall sales process for reps to eventually close the deal. Enter Capture, an easy way to get that information into the cloud.

Capture is one of the four common actions we design for that delivers a consistent experience across devices using the same data in the cloud. So, if a rep writes something down, hey, they can quickly use Capture to get those details into the enterprise system over the next coffee after their meeting!

You can read more about Capture and how it fits into our UX approach in the free Oracle Applications User Experience Strategy and Trends eBook.

ADF Devs: Your Maximum Mobile ERPness Is Here

I recently received a question from a boutique Oracle ADF development shop on the other side of the equator about how they could get started taking their ERP mobile apps' UI to the latest and greatest.

Oracle Alta UI: A modern mobile and browser application design system

Oracle Alta UI: A modern mobile and browser application design system.

No problem! Here's how: Check out the Oracle Alta UI website from the Oracle ADF team. It's a great developer solution for design and building of modern UIs on smartphone and tablet using ADF.

And, for support, leverage the ADF EMG forum, another community-based resource that shares awesome developer insights into productively building mobile apps for the enterprise.

Happy ERPing!

Tuesday Nov 25, 2014

Back to Basics. Helping You Phrase that Alta UI versus UX Question

I often get questions about the difference between UI (user interface) and UX (user experience). This video explains it:

Check it out. It's particularly important you understand the difference so that you can correctly frame any questions you have about the look and feel of a UI, skinning, using settings to change the themes of a simplified UI in the Oracle Applications Cloud, or about the Oracle Alta UI.

Difference between UI and UX. UX is more than flat icons and a new CSS

The difference between UI and UX is also the reason we don't include visual design as part of our wildly popular wireframing enablement.

Sunday Sep 21, 2014

Tchotchkes, Smchotchkes: Oracle Wearable Tech Meetup #OOW14

If you’ve got an Oracle OpenWorld or JavaOne 2014 pass of any sort, then drop into the OTN Lounge on Tuesday, September 30, for the Dress Code 2.0 - Wearables Meetup. Here’s more about the event:

Come along in your wearables best and share your wearables experiences, meet the UX team and friends, see some cool innovation, and find out how to do more with wearables using Oracle technology. You can also your hands on some “tchotchkes" (yes, I had to look it up too).

Read more about the event on the Usable Apps blog.

Monday May 26, 2014

Wearables and UX Innovation: En Español y Inglés

Good examples of Oracle's commitment to tech diversity and to innovation can be seen everywhere.

Here's a couple of videos from the Oracle Applications User Experience (UX) team, featuring Sarahi Mireles (@sarahimireles) and Noel Portugal (@noelportugal) who work together on some very cool stuff.

The videos are available on the Oracle Technology Network Architecture (OTNArchBeat) Community Video Channel on YouTube. Sarahi and Noel show you how cool people work together on some awesome innovations, worldwide.


Pebble Watch Spanish Facebook watch face notification

Sarahi Mireles showing off a Spanish language Pebble watch Facebook notification.

The videos are in Spanish and English and feature the latest in wearable technology that the UX team is exploring and that UX team members themselves love to use. Check out what they have to say in your preferred language.




Manos libres y vista al frente: Con el futuro puesto


Heads Up and Hands Free: Wearing the Future

Interested in knowing more or joining us?

Find out more on Facebook about the Oracle Applications User Experience team and the Oracle Mexico Development Center.

Sunday Feb 16, 2014

It's Not How You Wink, It's How You Work

What might wearable technology user experience guidance look like? Well, we're sharpening up the guidelines and trying them out them out at wearables design jams, internally to Oracle for now.

The first Oracle UX design jam was held in January. This was a pilot event to try out some ideas for delivering wearables design enablement to a wider audience. It was a very successful event that showed off our own innovations and harnessed the smarts of a diverse audience drawn from across Oracle, worldwide.


Wearables design jam idea
Creative wearables design for enterprise problem. Design jam teams had to a) solve an enterprise problem with a wearables solution, and b) do it by integrating the device with Oracle technology.


Ultan demonstrating Necomimi Brainwave Ears Cat Ears
Ultan demonstrating Necomimi Brainwave Cat Ears. A must-have for all wearables evangelists.

Customers and partners stay tuned. Follow along on the VOX blog and the Usable Apps website for news of outreach events. Follow along with @usableapps on Twitter too.

Saturday Dec 28, 2013

Copy is Interface Design

A superb blog in form and content, outlining why "Copy is Interface" by Daniel Burka. Every developer of user interfaces should memorize the list of best practices. If you haven't got writing skills, then find someone who has, or hire someone, if possible, and and apply any available guidelines, carefully.

Language (tone, style, and terminology) in the user interface (UI) is a critical part of an application's user experience. Getting the language right from the beginning of the development process ensures that it stays right. Of course, language must be tested iteratively, too. But, getting language wrong at the beginning, or adopting the Lorem Ipsum approach, well... the Swiss cheese model of language defects tells it all...






Swiss Cheese Model of Language Defects. Source: Des Traynor's User Interface Engineering "Microcopy" presentation.


Oracle partners and customers are working closely with the Oracle Applications User Experience team to identify the optimal toolkit to ensure that when they need to tailor the language in the user interface of their applications, they can do so simply and without the need for a major IT project or budget catastrophe. And, for enterprise applications developers who need guidance and practical resources on key UI terminology and their context so that they can build their own optimized Cloud UIs (be they desktop, simplified, or mobile) well, that kind of guidance is being discussed and readied too.

At the recent Oracle Applications User Experience communications and outreach team's Oracle Partner Advisory Board inaugural meeting in the UK, the importance of language quality in the UX was underscored. Not just in English, but in other natural languages too.

37 Signals' Getting Real gets the importance contribution that language makes to UX with the chapter called "Copywriting is Interface Design", and the Translation is UX website reminds us that UX is global and language excellence must reflect that, too.

For those interested in how language needs to be nuanced for the enterprise UX, and some of the approaches that can be taken, check out the Blogos article, "Working Out Context in the Enterprise: Localize That!".

Stay tuned for more on language as UX enablement from the outreach and communications team in 2014.

About

Oracle applications user experience (UX) assistance. UX and development outreach of all sorts to the apps dev community, helping to design and deliver usable apps in the cloud.

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Ultan Ó Broin. Director, Global Applications User Experience, Oracle Corporation. On Twitter: @ultan

See my other Oracle blog about product globalization too: Not Lost in Translation

Interests: User experience (UX), user centered design, design patterns, tailoring, BYOD, dev relations, language quality, mobile apps, Oracle FMW and ADF, and a lot more.

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