Monday Sep 21, 2015

Licht Is Uit? eProseed Shines the Light on IoT and Design Patterns with TopCasuS

At the Oracle government and innovation event held in Rotterdam in the Netherlands, Oracle partner eProseed demoed a public sector solution that brought together the Internet of Things (IoT) and Activity Based Working (hat tip: Erik Veldhoen [@erikveldhoen]) to enhance business processes for customers: TopCasuS.  Oracle Applications User Experience design patterns and guidance helped eProseed to build a great solution in a productive and consistent way. eProseed NL managing partner, Lonneke Dikmans (@lonnekedikmans) explains more.

Overheid en Innovatie

Tijdens de Oracle Overheid en Innovatie beurs liet eProseed met hun oplossing voor gemeenten en centrale overheid zien hoe je met behulp van Internet of Things (IoT) bedrijfsprocessen kan optimaliseren en verbeteren. TopCasuS is gebaseerd op Gemma 2.0 principes en het concept ‘activity based working’. Dit betekent dat de gebruiker toegang heeft tot de juist informatie op het juiste moment.

TopCasuS UI using Oracle Alta UI

TopCasuS gebruikt Oracle Alta UI 

Op dit moment zijn de volgende modules beschikbaar:

  • Sociaal domein. Enterprise-grade oplossing voor gemeenten die hen ondersteunt bij het uitvoeren van de drie decentralisaties;
  • Openbare ruimte. Module die gemeenten helpt de openbare gemeente schoon, heel en veilig te houden;
  • Shared services. Module voor gemeenten die fuseren of een shared service aan het inrichten zijn.

Licht Is Uit

De openbare ruimte wordt niet alleen schoon, heel en veilig gehouden met behulp van regulier onderhoud, maar ook door te reageren op meldingen. De meldingen kunnen worden gedaan door burgers via een app of the gemeentelijke website, door ambtenaren en ketenpartners en door gebruik te maken van IoT technieken.

Luc and Lonneke demo at the event

Lonneke en Luc op het evenement met Licht Is Uit

Tijdens het evenement demonstreerden ze het volgende scenario:

  1. Een lichtsensor in een fietstunnel meet de hoeveelheid licht in de tunnel. Mensen voelen zich veilig in een verlichte tunnel. 
  2. Als de tunnel donker is, bijvoorbeeld omdat het licht stuk is, wordt een notificatie verzonden naar het meldingen buitenruimte proces. 
  3. De ambtenaar die verantwoordelijk is voor het gebied van de fietstunnel ontvangt een notificatie dat er een nieuwe zaak is gestart en hij pakt deze op, op dezelfde manier als wanneer een burger of college de melding gedaan zou hebben.

English Language Version

The eProseed TopCasuS solution is based on Gemma 2.0 principles and Erik Veldhoen's (@erikveldhoen) concept of Activity Based Working. This means that the user has access to the right information at the right time. Right now, the following modules are available:

  • Social services. Enterprise grade solution for municipalities (Dutch local government) to support the implementation of new laws about youth care, work, and decentralized social support.
  • Public domain. Module to help municipalities to keep public services and the environment safe, clean, and working properly.
  • Shared services. Module to support municipalities when merging and when they need to implement shared services.

Licht Is Uit (Light Is Out) Demo

Keeping public areas safe, clean, and working properly is carried out by regular servicing, but also by the local authority's reaction to the prompt notifications of issues with their services. These notifications can be triggered by a citizen reporting an issue using a mobile app or a website or by a local authority employee or contractor noticing an issue. But now it can also be reported automatically using the IoT. At the Rotterdam event, eProseed NL CTO and managing partner Luc Bors (@lucb_) demoed with Lonneke how sensors detect an issue and let the local authority know about a problem:

  1. A sensor in a bike tunnel measures the amount of light in the tunnel. Pedestrians and cyclists can go safely through the tunnel.
  2. If a light bulb in the tunnel fails, or something else causes the tunnel to become dark, the sensor detects the change in lighting conditions and a notification is automatically sent to the local authority, creating a new case in their service system.
  3. The local authority employee responsible for the tunnel maintenance receives a notification that a new case has been started, can then assess the situation and process it, just as if a citizen had filed the issue. 

Watch out for more solutions that partners can build productively with reusable UX design patterns and Oracle technology and for demos of the solutions at an event near you soon.

Read more about our eProseed UX enablement event in Utrecht, too.  

Thursday Sep 17, 2015

Oracle Partners ♥ UX Innovation Events

I have just returned from a great Apps UX Innovation Events Internet of Things (IoT) hackathon held in Oracle Nederland in Utrecht (I was acting in a judicial capacity). This was the first of such events organized in cooperation with an Oracle partner, in this case eProseed

eProseed Managing Partner Lonneke Dikmans

Design patterns maven: eProseed managing partner, SOA, BPM and UX champ, Lonneke Dikmans (@lonnekedikans) at the hackathon. Always ready to fashion a business solution in a smart, reusable way.

You can read more about what went on at the event on other blogs, but from an Oracle partner enablement perspective (my main role), this kind of participation means a partner can:  

  • Learn hands-on about the latest Oracle technology from Oracle experts in person. This event provided opportunities to dive deep into Oracle Mobile Cloud Service, Oracle IoT Cloud, Oracle Mobile Application Framework, Oracle SOA Suite, and more, to explore building awesome contextual and connected solutions across a range of devices and tech.
  • Bring a team together in one place to work on business problems, to exchange ideas, and to build relationships with the "go-to" people in Oracle's technology and user experience teams.  
  • Demonstrate their design and development expertise and show real Oracle technology leadership to potential customers, to the Oracle PartnerNetwork, and to the educational, development, and innovation ecosystem.

That an eProseed team was declared the winners of the hackathon and that eProseed scored high on all three benefits above is just sweet!

eProseed NL team demo parking solution

The eProseed NL team shows off its winning "painless parking" IoT solution.

Many thanks to eProseed for bringing a team from across Europe and for working with Apps UX Innovation Events to make this event such a success for everyone there!

Stay tuned for more events on the Apps UX Innovation Events blog and watch out for news of the FY16 PaaS4SaaS UX enablement for Oracle partners on this blog.

Pictures from the IoT hackathon are on the Usable Apps Instagram account

Monday Sep 07, 2015

Every Word Counts: Translating the Oracle Applications Cloud User Experience

Loic Le Guisquet. Image by Oracle PR.

"Successfully crossing new frontiers in commerce needs people who understand local preferences as well as global drivers. In addition, technology has also been a great enabler of globalization, so the right balance between people and tech is key to success."

- Loïc Le Guisquet, Oracle President for EMEA and APAC

Oracle's worldwide success is due to a winning combination of smart people with local insight and great globalized technology. The Oracle Applications Cloud experience (UX)—that competitive must-have and differentiator—is also a story of global technology and empathy for people everywhere.

UX provides for the cultural dynamics of how people work, the languages they speak, and local conventions and standards on the job. So, how do we deliver global versions of SaaS? Oracle Applications UX Communications and Outreach's Karen Scipi (@karenscipi) explains:

How We Build for Global Users

Oracle Applications Cloud is currently translated into 23 natural languages, besides U.S. English, using a process that ensures translated versions meet the latest user expectations about language, be it terminology, style, or tone.

Oracle HCM Cloud R10 Optimized for Global Working on YouTube

Global Workforce Optimization with Oracle HCM Cloud Release 10: More than 220 countries or jurisdictions supported.

Oracle Applications Cloud is designed for global use and deployment, leveraging Oracle ADF’s built-in internationalization (i18n) and translatability support to make development and translation easy. For example:

  • Translatable text is stored separately (externalized) from the application code for each language version (called a National Language Support [NLS] version).
  • Externalized text is contained in industry-standard XML Localization Interchange File Format (XLIFF)-based resource bundles, enabling not only safe, fast translation but also easy maintenance on a per language basis.
  • Currency, date, time, characters, reading and writing directions, and other local standards and conventions are automatically built in for developers. Oracle ADF uses the industry-standard i18n support of Oracle Java and Unicode.

In addition:

  • Users can enter and display data in their language of choice, independent of the language of the user interface: relying on what we call multilingual support (or MLS) architecture.
  • The software includes global and country-specific localizations that provide functionality for country- and region-specific statutory regulatory requirements, compliance reporting, local data protection rules, business conventions, organizational structure, payroll, and other real-world necessities for doing business with enterprise software.
  • Users can switch the language of their application session through personalization options.
  • NLS versions can be customized and extended in different languages by using Oracle composer tools to align with to align with their business identity and process. Translated versions too rely on the same architecture as the U.S. version for safe customizations and updates.

How We Translate

During development, the U.S. English source text is pseudo-translated using different language characters (such as symbols, Korean and Arabic characters), "padded" to simulate the longer words of other languages, and then tested with international data by product teams. This enables developers to test for translation and internationalization issues (such as any hard-coded strings still in English, or spacing, alignment, and bi-directional rendering issues) before external translation starts.

Hebrew version of Oracle Sales Cloud Release 8

Internationalized from the get-go: Oracle Sales Cloud in Hebrew (Release 8) shows the built-in bi-directional power of Oracle ADF.

For every target language, the Oracle Worldwide Product Translation Group (WPTG) contracts with professional translators in each country to perform the translation work. Importantly, these in-country translators do not perform literal translations of content but use the choice terms, style, and tone that local Oracle WPTG language specialists specify and that our applications users demand in each country or locale.

Mockup of French R10 Oracle Sales Cloud

Mockup of an Oracle Sales Cloud landing page in French. (Image credit: Laurent Adgie, Oracle Senior Sales Consultant)

NLS versions of Oracle Applications Cloud are made available to customers at the same time as the U.S. English version, released as NLS language packs that contain the translated user interface (UI) text, messages, and embedded help for each language. The secret sauce of this ability to make language versions available at the same time is a combination of Oracle technology and smart people too: translation, in fact, begins as soon as the text is created, and not when it's released! 

And, of course, before the NLS versions of Oracle Applications Cloud are released, Oracle language quality and functional testing teams rigorously test them.

The Language of Choice

Imagine an application that will be used in North America, South America, Europe, and Asia. What words should you choose for the UI?

  • The label Last Name or Surname?
  • The label Social Security Number, Social Insurance Number, or National Identification Number?
  • The MM-DD-YYYY, DD-MM-YYYY, or YYYY-MM-DD date format?

The right word choice for a label in one country, region, or protectorate is not necessarily the right word choice in another. Insight and care is needed in that decision. Language is a critical part of UX and, in the Oracle Applications Cloud UX, all the text you see is written by information development professionals, leaving software developers free to concentrate on building the applications productively and consistently using UX design patterns based on Oracle ADF components.

Our focus on language design—choosing accurate words and specialized terms and pairing them with a naturally conversational voice and tone—and providing descriptions and context for translators and customizers alike-also enables easy translation. Translated versions of application user interface pages are ultimately only as accurate, clear, and understandable as their source pages.

In a future blog post we'll explore how PaaS4SaaS partners and developers using the Oracle Applications Cloud Simplified UX Rapid Development Kit can choose words for their simplified UIs that will resonate with the user’s world and optimize the overall experience.

For More Information

For insights into language design and translation considerations for Oracle Applications Cloud and user interfaces in general, see the Oracle Not Lost in Translation blog and Blogos.

Saturday Aug 22, 2015

Bucharest's Oracle EPC Ambassadors Show 'n' Wow with Oracle Applications Cloud UX

The Oracle EMEA Presales Center (EPC) team (@OracleEPC), based in Bucharest, Romania has delivered an awesome Oracle Applications Cloud User Experience (UX) day. 

UX Team in Readers' Cafe Bucharest

The team carries the message: Passion and enthusiasm for UX. In style.

The event was for local customers and partners to find out more about the Oracle Applications Cloud UX strategy, to see and hear how we innovate with UX, and to explore the Oracle Applications Cloud in a personal, hands-on way. I was honored to kick off the proceedings, being keen to gauge the local market reaction to the cloud and innovation, and to answer any questions.

Services, PaaS, and IOT: Still part of UX

Look mum, no UI! But there's still a UX! IoT and web services are part of our Cloud UX story.

An eager and curious audience in Bucharest's Metropolis Centre was treated to an immersive UX show about strategy, science, and storytelling: What's UX? What does UX mean for users and the business? Simplicity, Mobility, Extensibility, Glance, Scan, Commit, the Oracle Cloud as platform, wearables, IoT and web services, and PaaS4SaaS, it was all covered.

The Oracle EPC team was the real enablers. Upstairs in the very funky Readers Café, these UX ambassadors brought the Oracle Applications Cloud UX message to life for customers in style, demoing "by walking around", and staffing stations for deeper discussions about the Oracle HCM Cloud, Oracle Sales Cloud, Oracle ERP Cloud, and PaaS4SaaS.

Oracle EPC team styling the Simplicity, Mobility, Extensibility UX message

The new wearables: Simplicity, Mobility, Extensibility.  

The Oracle EPC team let the UX do the talking by putting the Oracle Applications Cloud into the hands of customers, answering any questions as users enthusiastically swiped and tapped on Apple iPads to explore for themselves.

Oracle ERP Cloud demo in Readers Cafe Bucharest

Oracle Applications Cloud UX orchestration: Music to customer and partner ears.

Later, I was given a walking and video tour of the Oracle EPC operation in the fab Oracle building in Bucharest, co-ordinated by Oracle HCM Cloud and UX champ Vlad Babu (@vladbabu). I learned about the central work that EPC do so passionately across EMEA and APAC in providing content, context, and services to enable the Oracle sales effort: bid management, cloud and technology learning, making web solutions, demos and POC creation, video storytelling, rainmaking with insight, building mobile and PaaS4SaaS integration demos, and more.

I was blown away. To echo Oracle CEO Mark Hurd's (@markvhurd) words, "I didn’t know you did that. I didn’t know you had that."

I do now. And so do our customers.

Our Commitment to UX 

Be clear about what this event meant: It's a practical demonstration of Oracle's tremendous investment in user experience with great design, people, and technology and a testament to global success through bringing it all together. It's a clear message about the UX team's commitment to putting boots on the ground in EMEA, and other regions to listen, watch, and enable. That's why I'm here in EMEA.

Listening to the people who matter. And responding. That's UX.

UX is about listening to customers, partners, and users. It's about empathy. It's about being there.

The Bucharest event is just the beginning of great things to come and even greater things to happen for Oracle Applications Cloud customers and partners in EMEA and APAC. I'll be back. See you soon!

Be Prepared 

If you missed the event, check out our free Oracle Applications Cloud UX eBook, and find out how you can participate in the Oracle Cloud UX and future events in your area from the Usable Apps website. Keep up to date by following along on Twitter (@usableapps). 


Thanks to Vlad Babu and Monica Costea for making it all happen, the co-ordination skills of the Oracle Applications UX team in the U.S., to Oracle EPC management for their support, and to Marcel Comendant for the images used on this page and on Twitter.

The Romanian magazine Cariere also has coverage of the event (in Romanian): Şi tu foloseşti Cloud-ul, doar că nu ştii (Google Translate provides a decent gist translation of the article). 

Thursday Aug 06, 2015

Visitas estudiantiles a Oracle MDC

Sarahi Mireles (@sarahimireles), User Experience Developer, nos cuenta de la reciente visita del Instituto Tecnológico de Estudios Superiores de Zamora para conocer el Centro de desarrollo de Oracle en México (MDC), como parte de un programa de Oracle MDC para estudiantes de TI.

Sarahi and Karina at the Event in MDC

Sarahi con Karina Nava (Database developer) explican algunas de las áreas donde los estudiantes de TI pueden desarrollar su carrera en Oracle

Cada semestre en Oracle Mexico Development Center (A.K.A. MDC) le damos la bienvenida a cientos de estudiantes del área de Telecomunicaciones e Informática como una oportunidad de conocer el centro de desarrollo y las distintas áreas en las que Oracle es líder en el mercado.

Students learn about the important role of Oracle MDC and IT

Estudiantes aprenden acerca del importante rol de Oracle MDC en el desarrollo de nuevas tecnologías y el trabajo que ahí se hace.

Estudiantes de diferentes universidades de todo el país han llegado para conocer más sobre Oracle y cómo estamos revolucionando no sólo nuestro país sino el mundo con las nuevas tecnologías de información. Junto con otros compañeros, yo soy parte del equipo que recibe a estos estudiantes y les damos una charla corta y divertida sobre qué es Oracle, cómo está impactando las tecnologías de manera global, porqué México para un centro de desarrollo, qué hacemos aquí, cómo es nuestro ambiente de trabajo y lo increíble que es trabajar para una empresa de nivel y reconocimiento internacional.

Students gather on the balcony at MDC for a group photograph

Los estudiantes de las distintas universidades toman un pequeño recorrido por las instalaciones de Oracle MDC. Aquí, los estudiantes en uno de los balcones.

Te gusta la idea de visitarnos y eres estudiante o maestro del ramo de Tecnologías de Información? Ponte en contacto con Laura Ramos o para conocer los detalles y programar una visita.

Flying Monkeys! Fun at work with UX. What's on your desk?

Oracle Applications User Experience mezclando la diversión y el trabajo en la nube!

Puedes leer más acerca de Oracle MDC en nuestra página de Facebook y conocer más acerca del equipo Oracle Applications User Experience en el website de Usable Apps.

Saturday Jun 27, 2015

Apple Watch Impressions with Jeremy Ashley: Time for the Best User Experience in the Enterprise Cloud

In part two of a three-part series, Ultan O'Broin (@usableapps) talks with Jeremy Ashley (@jrwashley) about his impressions of the Apple Watch and other insights during a day in the life of a Group Vice President in Oracle. Read part one.

"Perhaps it's an English thing,” says Oracle Applications User Experience Group Vice President, Jeremy Ashley, "but just being able to keep eye contact with someone when we're talking means I can pay closer attention to people."

Group Vice President Jeremy Ashley: Inspiring Cloud UX in Oracle

Jeremy Ashley: Inspiring user experience leadership of strategy, science, and storytelling.

"A glance at my Apple Watch and I know immediately if something is important. I can decide if I need to respond or it can wait. I don't have to pull out my smartphone for that."

This story of combining the personal convenience of wearable technology with empathy for people is typical of the man who sets the vision for the Oracle Applications Cloud user experience (UX).

It’s just one of Jeremy's impressions of the iWatch, as it's known. Now that he's used the Apple Watch for a while since we first chatted, I wanted to find out about his experience and what it all means for enterprise UX.

iWatch iMpressions

"I just love the sheer build quality of the watch; so utterly Apple," Jeremy begins. His industrial design background surfaces, bringing together traditions of functionality, classic craftsmanship, and exuberance for innovation: "Sweet. I can even use it to tell the time!"

A bloke with an eye for pixel-level detail, Jeremy has explored how to get the best from the Apple Watch, right down to the exact precision needed for the force touch action on the built-in Maps app. He's crafted a mix of apps and favorite glances to suit his world, such as for battery life, his calendar, and stocks. He admires the simplicity and visualizations of the built-in Activity app too, swiping the watch face to see his latest progress as we talk in his office full of what's hot in technology and a selection of clocks and traditional woodworking tools.

Microtransactions at a glance from the wrist

Microtransactions at a glance from the wrist delight the wearer and make life—and work—more convenient.

"The watch really shows how the idea of context automates the routine and looks after the little things that make life easier and delight you in simple ways, such as not having to swipe a credit card to pay for coffee."

In the enterprise world, these kinds of little experiences, or "microtransactions" as Jeremy calls them, translate to wearer convenience when working. For example:

  • Automatically recording the time spent and location of a field service job
  • Accepting terms and conditions when attending a confidential demo meeting as you check in at reception
  • Adding data to the cloud, such as updating a win probability as you walk away from a sales engagement
  • Seeing at a glance that a supply chain fulfillment is complete

Oracle Glance and the Enterprise

Oracle's concept of glance is device agnostic and reflects a key UX strategy—mobility—or how we work flexibly today: across devices, pivoting around secure enterprise data in the Oracle Cloud.

"Smartwatches are like mobile dialog boxes," Jeremy explains. "They start that user conversation with the cloud in simple, 'in-the-moment,' deeply contextual ways. Glance and the cloud together automatically detect and deliver the who, what, and where of microtransactions, yet because it's all on a watch, the experience remains personal and familiar. That really resonates with wearers."

The smartwatch is a personal and familiar paradigm in the enterprise too

Jeremy Ashley: The smartwatch is a personal and familiar paradigm that also resonates in the enterprise.

Jeremy shared some thoughts on where such innovation is heading:

"The Apple Watch won't replace the smartphone, for now. We still need that identifier device—a kind of personal beacon or chip, if you like—that lets us make an elegant 'handoff' from a glance on our wrist to a scan for denser levels of information or to a commit to doing less frequent tasks on other devices. The watch just isn't designed for all that."

Activity app Stand goal glances on Apple Watch

Apple Watch Activity glances for stand goal progress

A perfect example of Oracle Cloud UX strategy and design philosophy together. Jeremy glances back at his Activity app and sees his new stand goal progress. That standing desk is paying off!

But, innovating user experience in Oracle is an activity that definitely does not stand still. We'll explore how such innovation and design progress pays off for enterprise users in a future blog post.

Got Time Now?

Discover more:  

Sunday Jun 21, 2015

From Tea 'n' Cakes to Tablets: Oracle ERP Cloud UX Bakes In Exceedingly Better Business*

Robots—software, really—continue to revolutionize enterprise finance departments. Automation is replacing traditional financial roles and transforming others, offering even more innovative opportunities in the enterprise.

Accounts payable clerks, accounts receivable specialists, inventory control admins, and more enterprise positions, are being automated completely, freeing up headcount for new roles to deliver more business effectiveness. The Oracle Applications Cloud user experience (UX) strategy reflects these kinds of trends and innovates accordingly.

And yet, the birth of such financial innovation was in the least likely, most un-sci-fi place, you might imagine: the teashops of post-World War II Great Britain. In 1951, British catering giant J Lyons & Co. kick-started ERP as we now know it by introducing the first enterprise computer: LEO (Lyons Electronic Office).

Computing was not new, of course. What was innovative was how Lyons used it in business. Starting with the replacement of dull, repetitive tasks performed by clerks collecting and entering data, LEO went on to manage the Lyons payroll, the catering supply chain, and more.

LEO led the world in business computing at the time, and gave rise to today’s systems engineering. And all because of a dream of one day being able to add up the receipts for Lyons's iced buns in the teashops of Great Britain.

Enterprise Resource Planning (ERP) user experience (UX) is no longer just icing on the cake. It's central to user happiness and business productivity, satisfying that ever-ravenous appetite for consumer-like apps in the enterprise. UX is now that must-have item on the menu of enterprise cloud software adoption.

David Haimes glances across the Oracle ERP Cloud

Number-munching: David Haimes glances across the Oracle ERP Cloud UX over the best of Oracle HQ catering.

I chatted with David Haimes (@dhaimes), Senior Director of Oracle Applications Product Development and all-things Financials Cloud UX champ, about financial departments moving from cupcakes to computers and now to the cloud.

Over the best of Oracle HQ Building 300 bakery cakes, David explained:

“That mundane, day-to-day work of calculations has been transformed by enterprise software. Now finance departments do things automatically, faster, and with fewer errors. Oracle ERP Cloud enhances daily activities, enabling departments to analyze data for profit, revenue, and cash flow insights for business planning and financial forecasting, and to manage by exception.

For example, with the Oracle ERP Cloud visualizations of financial data, finance departments can easily spot trends and opportunities to run the business better. At a glance, a department can see those outliers and exceptions that may be threats and deal with them before they become real problems.”

What's going on here? Glance at Oracle ERP Cloud and the Finance Department's questions are answered

What's going on here? At a glance, period close, revenue, expenses, and more questions are answered for the finance department using Oracle ERP Cloud.

David demonstrated how the Oracle ERP Cloud user experience enables higher-value finance department activities using the Glance, Scan, Commit design philosophy. At a glance, from one page an analyst can see what’s going on with a company’s finances, what needs attention, and then scan for more detail and commit to act on it easily, if necessary.

Oracle ERP Cloud user experience is no amuse-bouche, but the main course for CIOs and decision makers, saving their businesses time and labor costs. With the median number of full-time financial employees falling in big companies by about 40% since 2004, there are now about 70 finance people needed for every $1 billion of revenue, according to consultants, the Hackett Group. It's all about ROI. Oracle ERP Cloud serves up a great recipe for user satisfaction (key ingredients: zero training, talent attraction, and retention) too. 

Oracle ERP Cloud watchface

Oracle ERP Cloud watchface on Android Wear smartwatch. With financial data in the cloud, the glance design philosophy enables finance departments to work seamlessly across devices.

We’ve already busted that myth that financial departments are far from social, and now another stereotypical view of accountancy is up-ended. Emerging financial roles have become sexy, the analysts required for today’s financial departments are hot talent demanding higher remuneration.

This is one sweet story about Oracle Cloud ERP and an awesome baked-in UX: automating the routine; enabling a eminently more interesting world of work for real people previously dismissed as being disinterested in such things; delivering benefits across the entire business; and being easily customized to suit any business taste.

Now, who wouldn’t want a slice of that action?

Time for Tea?

David Haimes takes the time to glance at Oracle ERP Cloud

Take some time to explore the Oracle ERP Cloud user experience more with our online resources.

Find out more about the Oracle Applications Cloud User Experience and Oracle ERP Cloud on YouTube and the Oracle VOX blog.

And, watch out for some tasty ERP Cloud sessions at Oracle OpenWorld 2015.

David Haimes blogs on the Oracle Intercompany Financials Blog.

* With apologies to Mr. K

Friday May 29, 2015

Oracle Usable Apps @ Smashing Conference Los Angeles: Performance Time!

Sarahi Mireles (@sarahimireles), User Experience Developer on the Oracle Applications User Experience Communications and Outreach team, shares her exciting experience and thoughts about SmashingConf in Los Angeles.

In April I attended SmashingConf (@smashingconf) LA organized by Smashing Magazine. The venue was the great Hotel Casa del Mar, located right on the beach by the Santa Monica pier.

The views were amazing, the people were fun, and the conference was even more exciting than I expected.

Santa Monica: beach scene.

More than 300 people, including front-end developers, designers, and user experience (UX) experts attended, all eager to hear what 15 different speakers had to say about user experience, design tactics, performance optimization, responsive design, the future of the web, and other interesting topics.

Pictures of the conference setting

The conference started with a really cool opening in 3D (glasses included) and a talk from Steve Souders (@souders) about design and performance and what happens when designers and developers don't work together. It might look a little like the image below:

Pillow fight scene illustrating what happens when developers and designers don't work together

User experience is not only about design; it is also about performance. And actually, speed is the key reason why most people decide to either keep looking at a website or to close their browser window. As Patty Toland (@pattytoland) said in her talk, “How we define and deliver: responsive design": "Your analytics won't tell you who left your site before it showed up. If you have never considered performance before, it may be a good time to start thinking of it.”

If you don't have performance you don't have anything. Start telling your customers that story

One of my biggest takeaways from the conference is that user experience has everything to do about the guy sitting in the chair designing the experience. Samantha Warren (@samanthatoy) sums up my thoughts nicely: “As UX designers, or UX developers we have to think like a guerrilla: flexible, fast and persistent. Do the work you love with the tools you know. There's not an absolute way or tool to get something done.”

There is nothing more dangerous than an absolute in a tactic or tool

Those are just a few of the things that I loved the most from the amazing web wisdom in the room.

You’ll see how some of the things I learned at SmashingConf will help make your experience using the Oracle Usable Apps website even faster and more responsive in the future. And, if you’re a developer, stay tuned to hear about how we integrate better performance, responsive design, and UX across our online presence.

Wednesday May 27, 2015

Deep-Diving Oracle UX PaaS4SaaS Partner Enablement in Asia

Just back from our fantastic Oracle Applications User Experience (OAUX) communications outreach events in Asia. The VoX blog has great recaps of the highlights and takeaways from two tremendous events in Singapore and Beijing.

Oracle Applications User Experience Outreach in Beijing and Singapore: Chinese visa shown

Oracle Applications Cloud user experience in Asia: Enabling a local user experience. Empowering global capabilities.

The second day in each location comprised of a deep-dive workshop about the Oracle Applications Cloud user experience extensibility and PaaS4SaaS capabilities. Together, they’re a powerful competitive differentiator that empowers customers and partners to really make that cloud their own.

It’s worth calling out the comments of co-worker Greg Nerpouni (@gnerpouni) again. Greg really nails the excitement and enthusiasm for what we shared when he says:

"The extensibility and PaaS4SaaS stations were mobbed by our Chinese and Korean partners, especially when they realized the combined power of our extensibility and PaaS4SaaS capabilities. At the extensibility station, they saw tangible ways to increase end user participation and overall success of their cloud rollout for our mutual customers. And at the PaaS4SaaS station, they saw immediate value in being able to leverage the UX rapid development kit to emulate Oracle’s user experience in their own PaaS implementations - and seamlessly integrate their PaaS applications into Oracle Cloud Applications."

Greg Nerpouni deep-dives Oracle Applications Cloud Extensibility in Singapore

Greg stylin' the Cloud UX extensibility deep-dive action in Singapore. (Singapore image via Shy Meei Siow [@shymeeisiow])

Now, the “Why Should I Care?” business propositions for the OAUX PaaS4SaaS Oracle Partner enablement and the requirements for same are clear (read them again). If you've seen our roadshow you'll know that part of my PaaS4Saas story includes “the wisdom of the cloud crowd”.

That wisdom is PaaS and SaaS insight and knowledge from Oracle Partner leaders such as Debra Lilley (@debralilley) of Certus Solutions, who have proven the business proposition, and from cloud influencers and shapers such as Mark Hurd (@markvhurd) and Steve Miranda (@stevenrmiranda).

The latest addition to the celestial book of wisdom comes from Oracle CIO, Mark Sunday. Mark, explaining that enterprise applications aren't a siloed concept, underpins the need for partners to integrate fast and how SaaS with PaaS is a must-have differentiator when he declares, in his own inimitable way (using HCM by way of example):

“Absolutely without a doubt, the integration of a suite always wins... I think it’s more important than any given function. If you think HCM stands alone as a silo inside of an enterprise, you’re nuts.”

If you're a partner, therefore I think you’d be somewhat remiss not to take up on opportunities for enablement to make PaaS4SaaS happen for you too!

Ultan O'Broin Storytelling the Selling the UX Message in Beijing

Storytelling that UX. Winning more business with our Cloud enablement. (Beijing image via Shy Meei Siow)

So, if you’re a partner in the Asia region (or elsewhere for that matter) that wants to go places, start that enablement conversation by following @usableapps on Twitter or reach out to us through your Oracle Alliances and Channels or Oracle PartnerNetwork contacts.

Ultan in action in Beijing

Come on Beijing, you know you want that enablement! (Beijing image via Shy Meei Siow)

Oh, did I mention I did some running in Beijing, by the way of UX research into smartwatches?

Thursday Apr 30, 2015

Partners, Don’t PaaS On an Opportunity to Grow Your Oracle Applications Cloud Business

I attended the Oracle HCM Cloud Partner Enablement Summit near Milan, Italy to explain the Oracle Applications User Experience (OAUX) enablement strategy of using Oracle Platform as a Service (PaaS) to extend the Oracle Applications Cloud. We enable partners to offer their customers even more: a great user experience across the Software as a Service (SaaS) applications portfolio. We call this PaaS4SaaS.

The central part of my charter is to drive an OAUX PaaS4SaaS strategy that resonates with the business needs of the Oracle PartnerNetwork (OPN) and our own sales enablement worldwide, but with the EMEA region as focus.

We have a great team that delivers Oracle PaaS and SaaS enablement and direct deal support, scaling our outreach message and running events so that the proven resources to win more business get into the hands of our partners and our sales teams.

Rapid Development Kit available for PaaS4SaaS

The OAUX team PaaS4SaaS enablement is based on a rapid development kit (RDK) strategy of simple development, design, and business materials. After a few hours, partners walk away from one of our events with Cloud solutions they can sell to customers.

Let me explain more broadly why our PaaS4SaaS approach is a partner differentiator and a competitive must-have, and about how you can be in on the action!

RDK simplified UI deployed to Oracle Java Cloud Service - SaaS Extension live!

During the event in Italy, I deployed live a tablet-first Oracle Applications Cloud simplified UI from the RDK to the Oracle Java Cloud Service - SaaS Extension (JCS-SX), demonstrating that our apps are not only simple to use, but easy to build, and therefore easy for partners to sell.

Make no mistake; PaaS4SaaS is the partner differentiator when it comes to competing in the cloud. Our enablement means partners can:  

  • Build Oracle Applications Cloud simplified UIs productively using Oracle PaaS and SaaS.
  • Offer customization and integration confidence to customers in the cloud: they’ll get the same great user experience that Oracle delivers out of the box.
  • Identify new reusable business opportunities in the cloud and win more deals.
  • Accelerate innovation and SaaS adoption and increase the range of value-add PaaS solutions offered to customers.
  • Sharpen sales and consulting strategies using the user experience message, and take your position in the partner world to a new level.

But don’t just take it from me, check out the wisdom of the cloud, and what our partners, the press, and Oracle’s leadership team have to say about PaaS and SaaS:  

Here are the partner requirements to start that conversation with you about OAUX enablement: 

  • Do you have use cases for PaaS and the Oracle Applications Cloud? 
  • Do you want user experience (UX) as the partner differentiator? 
  • Are you an Oracle Applications Cloud (ERP, HCM, Sales) partner who wants to lead and influence
  • Do you have Oracle ADF, Oracle Fusion Middleware, SOA, Cloud or other development skills in-house or by way of an alliance? 
  • Are you willing to participate jointly in Oracle outreach and communications about your enablement and the outcome? 

So, if you want what other partners in EMEA and the U.S. have already experienced, and you tick all the requirements boxes, get in touch with me.

For more information on our PaaS4SaaS enablement, check out these links:  

Sunday Apr 26, 2015

Book Review with a Real-World Application from a Master | Keeping It Simple, SaaSy

By Floyd Teter, Director, Strategy Group, Oracle Higher Education Practice at Sierra-Cedar, Inc., and guest contributor

Floyd Teter (@fteter), Oracle ACE Director, Oracle Applications User Experience Speaker, ORCLville blogger, and main man behind ”simple is the new cool” shares his thoughts on a book about Lean UX.

A few months back, I received an interesting request from my Oracle Applications User Experience sensei, Ultan O’Broin (Mr. @usableapps). Ultan asked me to read and share opinions on the book Lean UX: Applying Lean Principles to Improve User Experience (Jeff Gothelf with Josh Seiden). I read a few reviews myself and got excited about what Gothelf was trying to do: build a framework for applying Lean principles to user experience (UX) design. I agreed to give it a go.

Lean UX: Applying Lean Principle to Improve User Experience on Amazon

Lean UX: Applying Lean Principles to Improve User Experience by Jeff Gothelf with Josh Seiden

First, let’s be a bit more specific about the book. The intent is not just to apply broad Lean or Agile principles (Gothelf references both, sometimes interchangeably); the real intent is to apply the Scrum methodology to UX. It’s no secret that I’m a bit of a fan and heavily engaged with both Scrum and UX, so I was excited to dive in.

The meat of the book is divided into three sections: Introduction and Principles, Process, and Making It Work. Each section contains multiple chapters.

In the first section, Gothelf lays out the argument for Lean UX: internet-based software distribution, lower barriers to market entry, continuous integration, agile software development, continuous deployment—all activities that put pressure on teams to shorten cycles to release product early and often, critical to meeting the faster innovation cycles in the SaaS and PaaS world.

Gothelf proposes Lean UX as a deeply collaborative and cross-functional method that enables teams to build a shared understanding about UX design by focusing on objective goals rather than being distracted by deliverables and documents. Having presented this argument, Gothelf then discusses the three foundations of Lean UX: design thinking, agile software development, and the Lean Startup method of build-measure-learn feedback loops, originally founded by Eric Ries.

Design thinking, as defined by design firm IDEO CEO and president Tim Brown, is “innovation powered by . . . direct observation of what people want and need in their lives and what they like or dislike about the way particular products are made, packaged, marketed, sold and supported . . . a discipline that uses the designer’s sensibility and methods to match people’s needs with what is technologically feasible and what a viable business strategy can convert into customer value and market opportunity.” That’s a real mouthful, but it comes down to designing elegant and simple solutions that people will want to use.

Gothelf defines Agile methods by reviewing the Agile core values and utilizing Scrum to apply these core values. This is not new, but it was good to see Gothelf sign up for using Scrum in UX design. Makes sense.

Finally, Gothelf promotes build-measure-feedback loops. I’m still mostly onboard here, although my preferred viewpoint is a build-observe-learn approach (with observe being mostly watching and listening).

Throughout Part I, which is really a discussion of principles and theory, I’m thinking Gothelf could be my twin brother from a different mother. We’re both singing off the same sheet of music. Part II does seem to be more of a “difficult second album” though.

In Part II, Gothelf applies the principles discussed in Part I, a journey where the metaphorical wheels begin to come off the tour bus. Lean UX relies heavily on written deliverables and formal structure for starting up a UX design effort:

  • A hypothesis statement, with assumptions, hypotheses, outcomes, personas, and features 
  • A problem statement, with product and/or system goals, problem description, and a description of an explicit request for improvement that doesn’t dictate a specific solution 
  • A business assumptions worksheet, including prioritized assumptions 
  • A recommendation for written subhypotheses 
  • A written declaration of metrics to be used along with current state of each metric 
  • A written list of features matched to groups of user personas 

After we’re done with writing (he comments “finally!”), Gothelf proceeds to lay out some pretty formal structure for design studio sessions, including time-boxing presentation and critique, iteration and refinement, and team idea generation. Gothelf also argues for creating a style guide prior to design (as opposed to building concurrently as you progress and learn).

This is the point where Lean UX stopped making complete sense in my world. Agile and Scrum make a point of minimizing written deliverables, especially anything that might be a barrier to getting started with the actual design and build work; the idea being the sooner you get into feedback loops, the quicker you’ll deliver a product of outstanding quality. Gothelf acknowledges this in Part I, yet his recommended process is based on the opposite. Gothelf continues with the formality and structure throughout Parts II and III.

I’m now hard-wired against formality in development; software development cycles in the cloud almost demand that. Partners and developers need to create real solutions fast—formality presents the risk of getting wrapped up in management processes that distract from the essential tasks required to design, innovate and build rapidly.

A final point of contention for me comes with how feedback loops are addressed. These loops are mentioned a founding principle of Lean UX in Part I, yet there is almost no discussion of how to leverage their value (by observing and learning). How do you elicit feedback? How is feedback filtered for relevance and priority? What techniques are used to assure the user that he/she was heard . . . which, in turn, elicits even more feedback. Discussion? Tips? Techniques? Zip. Zero. Bupkis. Notta. Nothing.

My own applied techniques? I suggest following the discover-design-deploy approach on the Oracle UX Direct website.

Discover-Design-Deploy from Oracle UX Direct

Discover-design-deploy approach from UX Direct

Begin by recording the required features on Scrum story cards, cutting to the essence of what’s important from your discovery stage. I’d then follow the Scrum process for estimating and prioritizing features prior to starting the first design sprint. Now, I’ve tried lots of virtual Scrum boards for geographically-dispersed project teams to keep track of everything, but Trello remains a favorite. Sprint productivity can be further accelerated by use of UX design patterns and guidelines so that developers can focus in on technical areas.


Trello virtual Scrum board

In summary: The book presents great conceptual ideas, but the approach and implementation didn’t rock my world of delivering on enterprise applications UX today. It left me hoping for more.

My point of view would be to stay away from structural overheads and formality, and stay truer to Agile concepts. I’d recommend a mix tape The Elements of Scrum (Chris Sims and Hillary Louise Johnson) and the simple discover-design, and deploy approach to UX on the Usable Apps website.

Splash BI Reports mobile app

Splash BI reports app built using Agile

You’ll quickly build simple, elegant solutions.

Read more Floyd Teter insights on ORCLVille.

Sunday Apr 19, 2015

Oracle HCM Cloud and the iGeneration: Not Your Parents’ Applications

Harder Than You Think” is one awesome rap anthem by Public Enemy (I’ve always suspected Flavor Flav was a wearable technology innovator with that clock).

There’s a particular line in the song that resonates soundly with the Oracle Applications User Experience (OAUX) capacity for empathy: to "bear witness". Witness to real people doing real tasks in real places. I used the line to open my session on Future User Experience (UX) at the Oracle HCM Day 2015 at Oracle Nederland in Utrecht.

Public Enemy: Harder Than You Think (Click to play)

Public Enemy: Harder Than You Think 

UX is harder than you think too, but our job is to make things easy for Oracle Applications Cloud users by simplifying things; hiding the complexity of technology and making convoluted business processes fade away.

The theme of HCM Day was the iGeneration: those technology-versed young adults about to enter the workforce with expectations and attitudes about job permanence and how talent is recruited and managed that have shattered the employment model status quo. So, to explain the OAUX fit with their world, I jumped right into Oracle co-CEO Mark Hurd’s “Welcome to Nobody Cares” HCM World keynote, research and insights into younger generations' use of technology, how work apps are more than a pretty face; and then in to Oracle HCM Cloud, stealing a line from U2 about everything you know (about enterprise software) being wrong, along the way.

The Oracle Applications Cloud UX message for the iGeneration can be summed up as:

  1. We care. Winning in HCM is strategic for Oracle.
  2. This is not your parent’s software (Not that they wanted crapplications, either).
  3. Tech-savvy people need tech-savvy workplaces.
  4. User experience is a competitive must-have.
  5. The cloud has changed everything. Vendor and partner complacency about how people and business use software is dead. 
  6. Making things "Apple Easy" (h/t Richard Twelvetrees [@rg12t]) is no longer merely a dream for enterprise applications users thanks to simplicity and a design philosophy of Glance, Scan, Commit.
Tech-savvy people need tech-savvy workplaces: UX Apple Easy

The Message 

To keep the performance real I offered a glimpse of what UX might come the iGeneration's way too. I shared some innovative concepts from the OAUX AppsLab team (@theappslab), our mobile Cloud apps, and the Oracle HCM Cloud, Oracle Sales Cloud and Oracle ERP Cloud designs for the forthcoming Apple Watch. I then showed live proof-of-concept demos of a glanceable UI for time entry microtransactions (using a Motorola Moto 360 smartwatch and location detection for mega convenience) and of Oracle Taleo interview evaluations and phone screener text (SMS) messaging built using Oracle partner Twilio's cloud API.

Glance UI on Smartwatch

Glance UI time entry on Motorola Moto 360

Oracle Taleo Texting (SMS)

Oracle Taleo Texting (SMS)

HCM Day was a great event, with over 130 attendees (including some 90 customers). It was a cool, fun, fast-paced learning event and an opportunity to build more relationships across the Benelux area. I was really wowed by the heads-up displays and 3D printing by main partner Deloitte too!

Glance UX 3D Print by Deloitte

3D Print by Deloitte 

Special thanks to Conny Groen in 't Woud (Marketing Manager Applications, HCM Benelux) and Henry Barenholz (Senior Director, HCM Leader Benelux and Nordics) for asking me to share our insight and innovation at a brilliantly organized and orchestrated happening.

You can see more of the cool stuff I showed off at HCM Day in the free Oracle Applications Cloud User Experience Trends and Strategy eBook.

Remember, it’s not how you swipe or click. It’s how you work. Tell your parents.

The iGeneration already knows.

A Werken.FM podcast of the day is now available (in Dutch). 

Wednesday Apr 01, 2015

Finally, My PaaS4SaaS Workshop Blog

By Debra Lilley, guest contributor

Debra Lilley (@debralilley), Oracle ACE Director and Vice President of Certus Cloud Services at Certus Solutions, offers her reflections on the PaaS4SaaS workshop that took place in January 2015 in London*.

I know this posting is a bit late, but at the end of January I took part in a proof of concept workshop for PaaS4SaaS, and it’s been a rollercoaster ride ever since.

When I was thinking about moving to Certus, one of the things that attracted me was their intent to write extensions for Oracle Cloud Applications using the just announced PaaS4SaaS solution.

I attended Oracle Open World with an open mind and tried to learn as much as I could about the solutions. The Larry Ellison (Oracle Executive Chairman and Chief Technology Officer) demo was really impressive but then Oracle has always been a brilliant marketing company.

I came back to the UK and set about validating what was available, some of the components Database and Java Cloud had been available for a while but I wanted or would want to also use the Process and Integration Cloud offerings.

As regular readers of my blog will know, I am an Oracle Applications User Experience advocate and am very committed to the user experience work that goes into Oracle Cloud Applications. Extensions delivered by Certus will have this same user experience, and I made this video on behalf of Certus.

YouTube video: Debra Lilley, Certus Solutions

Click here to watch Debra's YouTube video.

The user experience team has been given funding by Thomas Kurian, Oracle President, Product Development, who is personally committed to making PaaS4SaaS work, to carry out a number of proof of concept workshops with Oracle partners. The Oracle Applications UX team asked Certus to be part of this. Certus has not been a development company, and so in the same way customers come to us because we are the best at implementing cloud applications, we looked for a partner to help us with development. We selected eProseed who have the same commitment to UX as we do.

The workshop took place in London at the end of January with four people from each of Oracle Applications UX, eProseed, and Certus taking part. We worked through a use case taken from an existing application from one of our customers who is considering modernizing this and moving it to the cloud. In three days we were able to build a working application and prove to ourselves that when the customer says “go,” we will be able to deliver what they need.

Oracle Applications UX team have in their blog already covered the workshop and I have also written about it in the Oracle Fusion Middleware blog I am a guest author for. The following month I took part in the Partner SOA Community Forum in Budapest when we had the opportunity to work with product management teams of both the Process and Integration Cloud offerings and further validate our approach, understanding the possibilities and the constraints. The Oracle Applications UX team also had a stand there.

Lonneke Dikmans of eProseed and Debra Lilley of Certus Solutions

Lonneke Dikmans (@lonnekedikmans) Managing Partner eProseed Nederland and Debra Lilley of Certus Solutions

I was very pleased on behalf of both Certus and eProseed to accept the first Community Cloud award. These awards are a bit like the Oscars and awarded to individuals Lonneke Dikmans from eProseed and myself, however we had a similar thank you to all those involved in our acceptance speech.

The Community Leader Jürgen Kress (@soacommunity) said:

“I awarded my first SOA Community Outstanding Contribution for Cloud to Debra Lilley of Certus Solutions and Lonneke Dikmans of eProseed because they not only took on board the messaging of PaaS4SaaS from the last Oracle Open World, but also their collaboration between an Applications partner and a Middleware partner, sought out answers and training and with Oracle Development giving feedback and validating their approach in this area. All good things but bringing that back to the community and sharing is the outstanding contribution.”

I have written a White Paper, which will be published for Collaborate in a few weeks and Certus along with Oracle Applications UX will be presenting this twice both for OAUG and Quest. I’ve also had an article published in this month’s Profit Magazine.

Thank you to the Oracle Applications UX team and the SOA Community. I’m still not technical enough to do this but I am technical enough to understand that PaaS4SaaS is a game changer and will continue to be seeing more and more in our community.

* This article was originally published here

Friday Mar 27, 2015

Oracle FMW Partner Community Forum 2015: The Oracle Applications Cloud UX Rapid Development Kit Goes to Hungary!

Vlad Babu (@vladbabu), Oracle Applications Cloud Pre-Sales UX Champ, files a report about his Oracle Applications User Experience (OAUX) while attending the recent Oracle Fusion Middleware Partner Community Forum 2015 in Budapest, Hungary.

Over 200 Oracle Partners from the Oracle Fusion Middleware (FMW) area stepped away from their projects in early March 2015 to take part in a groundbreaking event in Budapest, Hungary: the Oracle Fusion Middleware Partner Community Forum 2015. For some time, this two-day event had been just a glimmer in the eye of Jürgen Kress (@soacommunity),  Senior Manager SOA/FMW Partner Programs EMEA. However, with the unprecedented success of the partner programs and community growth in recent years, he really felt compelled to make this event  happen. And he did!

Andrew Sutherland, Senior Vice President Business Development - Technology License & Systems EMEA, and Amit Zavery (@azavery), Senior Vice President, Integration Products, were the keynote speakers. They inspired the audience when they spoke about Digital Disruption and how Oracle is soaring to success with Integration Cloud Services offerings, such as Oracle Cloud Platform (Platform as a Service [PaaS]).

Tweet from Debra Lilley

Tweet from Debra Lilley: Pervasiveness of UX to Cloud success

The user experience (UX) presence at the event struck a chord with Debra Lilley (@debralilley), (Vice President of Certus Cloud Services), who remarked on how important the all-encompassing Oracle Applications User Experience Simplified User Experience Rapid Development Kit (RDK) is for enabling great partner development for the cloud experience. Yes, integration and PaaS4SaaS are key partner differentiators going forward!

PTS Code Accelerator Kit and Oracle Applications UX design patterns eBook

Tweet from Vlad Babu: PTS Code Accelerator Kit and Oracle Applications UX design patterns eBook 

So, how can partners truly leverage their investment in Oracle Fusion Middleware? Use the RDK. Oracle Partners were really excited by and empowered when they used the RDK for designing and coding a simplified UI for the Oracle Applications Cloud. The RDK contains all the information you’ll need before you even start coding, such as easy-to-use RDK wireframing stencils. The YouTube guidance offers great productivity features when creating new extensions in PaaS or developing from scratch a brand new, custom application using Oracle ADF technology.

Tweet from Debra Lilley

Tweet from Debra Lilley: Integration is key to SaaS. 

For example, Certus Solutions leveraged the RDK Simplified User Experience Design Patterns eBook that covers simplified UI design patterns and the ADF-based code templates in the RDK to develop a new extension for the Oracle HCM Cloud. The result? Certus Solutions received the FMW Community Cloud Award for outstanding work in validating PaaS4SaaS with the Usable Apps team!

Tweet from Debra Lilley announcing that Certus Solutions received the FMW Community Cloud Award

Tweet from Debra Lilley: Announcing that Certus Solutions received the FMW Community Cloud Award  

Experiencing the motivation and innovation from successful partners, this event proved to be a unique and rewarding chance to interact with key Oracle Partners. This event was truly a fantastic two-day event to remember. Here’s to the next opportunity to wear the OAUX colors with pride!

Tweet from Debra Lilley

Tweet from Debra Lilley: Simplicity, Extensibility, Mobile worn with pride. 

For more information, I encourage you to visit the Usable Apps website where you’ll find lots of essential information about designing and building new simplified UIs for the Oracle Applications Cloud.

Your reward is waiting.

Saturday Feb 21, 2015

Oracle PaaS4SaaS UX Enablement with Certus Solutions: Valid Business Proposition

Oracle’s Platform as a Service (PaaS) is a huge opportunity for Oracle partners. Using PaaS4SaaS  for extending the Oracle Applications Cloud and building simplified UI solutions are powerful differentiators combined. Add in user experience (UX), and it's a competitive must-have move for business. The Oracle Applications User Experience (OAUX) communications and outreach team has been on the road enabling partners to make this competitive potential real.

Our first PaaS4SaaS enablement in 2015 was a three-day, hands-on design and development event with Certus Solutions, which was held at the Oracle London City office in the UK.

An awesome range of UX and technology skills from OAUX and partners was brought to bear on realizing a Cloud solution with attendees self-organizing and working seamlessly together in small agile teams.

All the stakeholders work it out. L-R: Caroline Moloney (Certus Solutions), Lancy Silveira (OAUX), Mascha van Oosterhout (eProseed), Julian Orr (OAUX). Background: Debra Lilley (Certus Solutions) and Amit Kumar Bhowmick

All the stakeholders. Certus Solutions, eProseed and OAUX developers and designers collaborate. (L-R) Caroline Moloney (Certus Solutions), Lancy Silveira (OAUX), Mascha van Oosterhout (eProseed), and Julian Orr (OAUX). In the background are Debra Lilley (Certus Solutions) and Amit Kumar Bhowmick (OAUX).

Certus Solutions has partnered with eProseed to accelerate its PaaS offerings for extending the Oracle HCM Cloud and Oracle ERP Cloud, and participants from both companies were at the event*. Facilitated by the OAUX design and development chops, this powerhouse of a team wireframed a great business solution for the Oracle Applications Cloud, built it using the simplified UI RDK, and deployed the result using the Oracle Java Cloud Service SaaS-Extension (JCS-SX) PaaS offering.

Forget everything you knew about enterprise software UI design. Julian Orr (OAUX) keeps it simple.

Keepin' it simple. Julian Orr (OAUX) explains the essence of the simplified UI design. 

The event was a learning experience for all. OAUX got to walk in partner shoes. Certus Solutions and eProseed found out how to identify PaaS4SaaS business opportunities. All experienced the technical side of Oracle ADF-based Oracle Applications Cloud development and PaaS deployment. Such an exchange of empathy meant everyone discovered how to work together.

Demonstrating the straightforward nature of JCS-SX deployment,  Debra Lilley (@debralilley), Vice President of Certus Solutions Cloud Services and OAUX designated speaker, was in the thick of the development action, deploying a prototype to the cloud like a pro while declaring “I'm not technical®” (more details about this will be revealed at a future Oracle event)!

The team working side-by-side: L-R: Bruno Neves Alves (eProseed), Amit Kumar Bhowmick (OAUX), Debra Lilley (Certus Solutions), Lancy Silveira (OAUX), and Lonneke Dikmans (eProseed)

Learning while doing. Agile, activity based work, side-by-side. (L-R) Bruno Neves Alves (eProseed), Amit Kumar Bhowmick (OAUX), Debra Lilley (Certus Solutions), Lancy Silveira (OAUX), and Lonneke Dikmans (eProseed).

The inimitable Debra closed the event, saying how the event moved Certus Solution’s Cloud business to a new high on the capability scale, and provided further vindication of Certus Solutions' business directions, including their strategic partnering with eProseed. You can read more from Debra about the event in her article "Partner Column: Extending Your SaaS Applications with PaaS" on the Oracle Fusion Middleware community blog. 

Reflecting on the event, OAUX felt that the PaaS4SaaS partner enablement strategy based on the simplified UI RDK and Oracle Cloud technology skills is hitting the right mark in the Oracle partner ecosystem. It was validation all around.

If you are a Gold or Platinum Oracle Applications Cloud partner that wants in on our ongoing PaaS and SaaS journey and seeking to validate that decision to take your business to the Cloud and to demonstrate confidence to customers, then reach out to us through the usual channels. 

* You can read about the OAUX eProceed PaaS and Oracle Alta UI enablement event in the Netherlands here


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