Thursday Apr 17, 2014

General Availability: Simplified User Experience Design Patterns eBook

The Oracle Applications User Experience team is delighted to announce that our Simplified User Experience Design Patterns for the Oracle Applications Cloud Service eBook is available for free

Simplified UI eBook

The Simplified User Experience Design Patterns for the Oracle Applications Cloud Service eBook

We’re sharing the same user experience design patterns, and their supporting guidance on page types and Oracle ADF components that Oracle uses to build simplified user interfaces (UIs) for the Oracle Sales Cloud and Oracle Human Capital Management (HCM) Cloud, with you so that you can build your own simplified UI solutions.

Click to register and download your free copy of the eBook.

Design patterns offer big wins for applications builders because they are proven, reusable, and based on Oracle technology. They enable developers, partners, and customers to design and build the best user experiences consistently, shortening the application's development cycle, boosting designer and developer productivity, and lowering the overall time and cost of building a great user experience.

Now, Oracle partners, customers and the Oracle ADF community can share further in the Oracle Applications User Experience science and design expertise that brought the acclaimed simplified UIs to the Cloud and they can build their own UIs, simply and productively too!

The Drive To Visualize Data: Dashboards

Introduction: Cars and Context

Like many people of a certain age, my first exposure to the term dashboard was when I heard my dad using it when driving the car. He referred to it as “the dash”.

Dad’s “dash” was an analog affair that told him the car’s speed, the miles traveled, the engine oil level and temperature, if he had enough gas in the tank, and a few other little bits of basic information. It was all whirring dials, trembling needle pointers on clock-style faces, switches to toggle on and off, a couple of sliders, and little lights that blinked when there was trouble.

Drivers in those days needed to pay attention, all the time, to their dashboards.

Ford dashboard from the 1970s

Old school car dashboards: quaint and charming. And a lot of work. (Source: WikiMedia Commons)

Dashboards in cars, and how drivers use them, are different now. The days of a dashboard with switches to flick or dials to turn are gone.

Today, a family car generates hundreds of megabytes of data every second. Most of this data is discarded immediately, and is not useful to the driver, but some is and may even be life saving. Technology makes sense of the surging data so that drivers can respond easily to important information because it’s presented to them in a timely, easily consumed, and actionable way.

Car dashboards are now closer to the “glass cockpit” world that fighter jet pilots experience. Cars have tiny sensors, even cameras, and other technology inside and outside the vehicle that detect and serve up striking digital visualizations about the health of the car and driver performance. Drivers are empowered to be “situationally aware” about what’s going on (what us UXers would call “context”), as they listen to or watch for signals and cues and respond to them naturally, using voice, for example.

Some car dashboards even use heads-up displays, projecting real-time information onto the windshield. Drivers know what’s going on with their car without taking their eyes off the road.

Chevrolet Camaro Heads-up Display

Chevrolet Corvette Heads-up Display (Source: www.chevrolet.com)

Dashboard design itself is now the essence of simplicity and cutting edge technology, and stylish with it too, arising passions about what makes a great interface inside a car. It’s all part of creating an experience to engage drivers for competitive advantage in a tight automobile market.

Tesla Model S Dashboard

Tesla Model S Dashboard (Source: www.teslamotors.com)

The Emergence of Digital Dashboards User Experience

When it comes to software applications and websites, dashboards are around us everywhere too. We’re all long familiar with how such dashboards work and how to use them, beginning with the pioneering My Yahoo! portal that popularized the use of the “My” pronoun in web page titles, right through to today’s wearable apps dashboards that are a meisterwerk of information visualization, integrating social media and gamification along the way.

Fitbit Dashboard (Author's own)

FitBit Dashboard (Source: Author)

An enterprise application dashboard is a one-stop shop of information. It’s a page made up of portlets or regions, chunking up related information into displays of graphs, charts, and graphics of different kinds. Dashboards visualize a breadth of information that spans a whole range of activities in a functional area.

Dashboards aggregate data into meaningful visual displays and cues, using processor horsepower at the backend to do the work that users used to do with notepads, calculators or spreadsheets to find what out what’s changed or in need of attention.

Dashboards enable users to prioritize work and to manage exceptions by taking light-weight actions immediately from the page, or to drill down to explore and do more in a transactional or analytics work area, if necessary.

The dashboard concept remains a core part of the enterprise applications user experience, particularly for work roles that rely on monitoring of information, providing reports on performance, or needing a range of information to make well-timed and high-level decisions.

Developing Dashboards

In work, we now also have to deal with that other torrent of data we hear about: big data. Dashboards are ideal ways to make sense of this data and to represent the implications of its analysis to a viewer, bringing insight to users rather than the other way around.

To this end, Oracle provides enterprise application developers with the Oracle ADF Data Visualization Tools (DVT) components to build dashboards using data in the cloud, and with design guidance in the form of the Oracle Fusion Applications, Oracle Endeca and Oracle Business Intelligence Enterprise Edition UI patterns and guidelines for making great-looking dashboards.

Fusion Apps Desktop UI Dashboard

Typical Oracle Fusion Applications Desktop UI Dashboard (Source: Oracle)

Beyond Desktop Dashboards…

Dashboards’ origins as a desktop UI concept obviously predated the “swipe and pinch” world of mobility, today’s cross-device, flexible way of working with shared data in the cloud. Sure, we still have a need for what dashboards were originally about. But, we now need new ways for big data to be organized and visualized. We need solutions that reflect our changing work situations--our context --so that we that we can act on the information quickly, using a tablet or a smart phone, or whatever’s optimal. And, we need new ways of describing this dashboard user experience.

Enter the era of “glance, scan, and commit”, a concept that we will explore in a future Usable Apps blog.

Twilio: Democratizing Communications to Build a Better User Experience in the Oracle Cloud

Oracle has a powerful partner ecosystem in the Oracle Cloud, adding value to our applications in many areas. Enabling partners to integrate with our cloud applications is key to Oracle’s “Extending SaaS through PaaS” approach. Sharing our expertise with partners, which helps them to productively build a great user experience (UX), is a major drive of Oracle Applications User Experience (OAUX) outreach.

One of the latest additions to the Oracle PartnerNetwork  is the very cool and happening Twilio. Followers of the AppsLab know the OAUX team loves exploring the UX possibilities of Twilio-based voice and SMS integrations. I took a trip to Twilio's San Francisco HQ to ask David Wacker (@dlwacker) of Twilio Channel Sales and Partnerships to find out more about the whys and hows of integrating in the cloud and simplifying user experience...

Being in the cloud offers the potential to make a major difference with a superior UX. The days of cumbersome, on-premise installations and horrible UX are gone. Now scalable, cloud-based applications, customizable and reflecting each customer’s business, are changing the UX across datacenter management, CRM, marketing automation, and ERP, all driven through how we power communications.

Twilio is a cloud-based communications platform that offers a powerful, open API for building communications applications, what Twilio refers to as "democratizing access" to communication in a traditionally complex and expensive world of telephony.

Using Twilio, developers can easily access the means to create robust communications integrations, fundamentally changing the UX landscape for applications users in the cloud. Twilio’s open API framework means developers can utilize prebuilt solutions in the Oracle Marketing Cloud, Oracle Service Cloud, and Oracle Sales Cloud. Developers can build such UX integrations productively, without the cost and effort normally associated with such projects.

David pointed out a few ways how Twilio enhanced the user experience for Oracle application users, such as the Oracle Marketing Cloud, Oracle Service Cloud, and Oracle Sales Cloud.

Twilio’s seamless integration to the Oracle Marketing Cloud (Eloqua) means that users can just drag and drop the Twilio Cloud Connector onto a marketing campaign canvas to provide for outbound SMS, MMS (multimedia messaging), and voice calls. This delivers a great multichannel user experience, such as for mobile marketing campaigns with pictures or QR coupon codes.

Twilio Cloud Connector

Dragging the Twilio Cloud Connector onto a campaign canvas easily adds Twilio SMS, MMS, and voice to marketing campaigns.

Twilio's embedding of SMS and voice capabilities right into the Oracle Service Cloud (RightNow) means a superior customer experience built in a scalable, flexible way. A service agent can use click-to-call to phone an end customer, automatically creating the event on their system and then recording the call, for example. An SMS capability can also enable customers to chat with service agents using SMS on their phones instead of web chat, if preferred, and more.

Twilio Click-to-Call

Click-to-call for customer engagement, which allows customers to call inbound more effectively.

Twilio's integration into the Oracle Sales Cloud, drives efficiency by simplifying the UX. Twilio uses the Oracle Sales Cloud native CTI toolbar to track and record phone calls, allowing for seamless conference calls, and all integrated to drive sales productivity. For example, a sales rep can use Twilio’s click-to-call to contact opportunities, automated dialing, or conference line bridges powered by Twilio, creating events and logging activities easily within the Oracle Sales Cloud.

Twilio integrated with Oracle Sales Cloud

Computer Telephony Integration (CTI) toolbar for easy access to inbound and outbound dialing in Oracle Sales Cloud powered by Twilio.

David tells me that “Twilio’s integration possibilities are endless. That's the best part about working with developers in the Twilio and Oracle communities; finding new ways to solve user problems, unconstrained by technology or traditional project limitations. I’m excited to explore new and unique ways that the Oracle developer community and Twilio can change the UX landscape in the Oracle Cloud.”

Those are some great UX insights from David, and there are more to come. The OAUX team will be working with Twilio over the coming months, so stay tuned to your usual outreach and communications channels for news and events.

Twilio is also exhibiting at, and sponsoring, Oracle CloudWorld in Chicago on Thursday, April 17, 2014. Stop by the Twilio booth to learn more (or to just say, Hi!), and give the Usable Apps blog a shout-out.

Saturday Dec 21, 2013

Heads Up on Displays: Exploring Google Glass Globally

As a global Google Glass Explorer, I was drawn to the HuffPo's "Google Glass: Qué Guay!" article about reactions to Google Glass in Spain. I wondered about that Urban Dictionary entry (not safe for résumés) too, as I haven’t experienced such feedback. We have Explorers in Oracle, I thought it would be interesting to hear from some about what reactions they’d encountered the around the world.

London #throughglass

London pictured through Google Glass (pic: Ultan O'Broin) 

I’m indebted to co-workers Anthony Lai (@anthonyslai), Marta Rauch (@martarauch) and Noel Portugal (@noelportugal) for sharing their experiences. Not scientific in any way, this is 'after-the-fact' guerilla-style Glass user experience (UX) ethnography, is purely qualitative, and for fun, as we move towards the creation of Heads-Up Display (HUD) UX guidance.

Out and About with Glass

@noelportugal

Noel Portugal demos Fusion CRM App on Glass

Noel Portugal demos Oracle CRM app on Glass (pic: Ultan O'Broin)

Mexico

Most people do a quick stare but are hesitant to ask about Glass. Questions came from everyone, from taxi drivers to airport gate staff. They always include, "How much do they cost?" When showing someone how Glass works, others always gathered around to catch our conversation.

United Kingdom

Again, people were hesitant to ask. On the London train I immediately felt the gaze of passengers and overheard some guys saying, "It’s Google Glass!” Finally, one approached and I demoed Glass.

In Mexico, and the UK, I was asked if Glass was going to "take off”. My response was classic UX - “it depends” - especially, if the price comes down. If Google enhances it further, I see a future with a lot of Glass around me.

@anthonyslai

Anthony S Lai

Anthony Lai (pic: Misha Vaughan)

San Francisco Bay Area

Most people know about Glass, but not a lot of details. They’re genuinely interested, and this is increasing as more Explorers appear. There’s a small amount of negative reaction to Glass (I had one bad experience), but I’d say this is because others haven’t had personal experience of Glass (yet) and privacy concerns.

China

In Beijing, people were interested when they saw Glass, but very few knew about its existence. On the street, people would gaze at you for a second, but then look away to avoid embarrassment (a cultural thing). One man in his 60s knew about Glass and asked me if I liked it or not. There was only one other occasion when I was asked on the street.

I had similar experiences in Hong Kong as in Beijing.

@martarauch

Marta Rauch

Marta Rauch (pic courtesy: Marta Rauch) 

California

Everyone who tried on Glass thought it amazing. The most common response was “Cool!”, asking when and where they could get their own, and of course, how much it cost. The current high price is an issue for many.

At live events and conferences, the audience wants to try Glass and to be photographed wearing it. People are impressed by the Glassware apps available already (including the Oracle apps). They like the features and enjoy exploring by themselves. Typically, they’ll try a Google search and take pictures and videos. Some will even try a “Google Glass-bomb” by asking Glass something they think it won’t be able to answer, but Glass does pretty well with correct responses.

I am also asked when prescription lenses will be available, and if Glass is compatible with iPhones.

At Yosemite National Park, I wore Glass to take videos of the mountains, and tourists and rangers noticed and asked to try it. I also wore Glass to a NASA moon launch at NASA Ames Research Center to get some Glass images of the event. I was so surrounded by inquisitive geeks that I had to take Glass off and get the video with my mobile phone!

@ultan

Ultan O'Broin Selfie

Ultan O'Broin (pic: Selfie) 

Ireland

In Dublin stores, staff all wanted to try my Glass. They would first ask what it was and when I offered if they wanted to try, all accepted. Shopping therefore took a while, but everyone was knocked out by the experience. They wanted their own - until they heard about the price. Everyone got the hang of using the Glass gestures, but a few were confused and wondered why Glass needed gestures as well as voice input. Nobody had any privacy concerns. Many were quick to take pictures without asking the subjects (making me very nervous). Again, the prescription lenses questions came up.

Few adults knew the name Glass. They had a vague awareness of its existence, but they’d call it Google Glasses or even The Google Eye. However, kids all knew the correct name, and what Glass could do. I didn’t allow kids to try it, nervous about getting parental consent. I had a hard enough time getting Glass back off my nine-year old to continue “digital native” research, he loved it! College students knew what Glass was, approached me, trying it out with a “wow!” reaction.

I showed Glass in my local computer store and the owner identified a use case for working remotely on a service request (for hands-free location and directions to a site and knowledge lookup). In another store, someone said it would be ideal for hyper local ads about special offers nearby.

UK

Similar experiences in London as Dublin, even in big departmental stores. Sales assistants were ready with questions and eager to try Glass. I breezed into one famous store normally very leery of camera-toting tourists, but without problems. More questions came about prescription lenses, availability, and price.

I wore Glass on the Tube. In the close quarters of a packed train, I overheard passengers whispering “Google Glass”, but nobody asked me anything. I did hear that using Glass must be a cool way to watch music videos when stuck on the Underground!

In Manchester, I didn’t turn a single head.

San Francisco Bay Area

Lots of people identified Glass and asked questions. My favorite approach was “Excuse me, Sir, but I'm from Louisiana, and I have never seen a thing before like that on your head….”.  

In San Francisco, on Black Friday, I saw the twinkle of about a dozen Glass displays on Explorers as darkness fell. In a sunglasses store, I was their third Explorer that day. The staff was ready with “no, we don’t make lenses for it!”(They tried on my Glass anyway).

General Tips on Sharing the Glass Goodness

Our Explorers all liked and used the Android-only (at time of writing) MyGlass app’s screencast features for demoing Glass to others. Screen casting saves on passing Glass around to everyone and encourages participation as the crowd gathers. If someone asks about your Glass, then it’s polite and professional to answer, and offer if they’d like to try, when possible. Get their views, and thank them. Check with guardians first if kids approach and ask about trying Glass.

Cultural and Language Dimensions

Analysis of cultural dimensions to information and communications technology usually draws on the work of Geert Hofstede and Edward T Hall. That’s for later, and perhaps we can even construct new models. In addition to the ways our Explorers noticed how people approached around the world, here’s a few other global considerations.

In China and Mexico, we noticed that the Glass English-accented voice could present issues for non-native English speakers when communicating using voice commands. Also, anyone speaking in softer tones, Chinese women for example, may not be heard that easily by Glass. Ambient or background noise doesn’t help.

When demoing, Explorers were also asked whether you could change the Glass UI language to Spanish or another language (not right now).

The voice-to-text audio seemed to mangle non-English names (in Irish for example), but impressively, Glass learned how to get them right after repeated attempts. Acronyms could also confuse Glass initially, especially domain-specific ones (Saying UX first being shown as “You X”, but then pronounced correctly).

Keep an Eye  on the Enterprise

The word is out about Glass. HUDs will take off in a bigger way in 2014, and although Glass is the most well-known HUD in the U.S., and becoming so in Europe, there are others out there. Consumer expectations will influence the enterprise UX of HUDs longer term, but enterprise use cases have been identified that make sense to build now.

More Explorers Immiment

More Glass Explorers are coming, so expect more interest and use cases (Pic: Ultan O'Broin) 

Enterprise UX is all about context and stakeholders, so exploring reactions of more than just end users is valuable. Although this was a “fun” exercise, our Explorers’ insights will help inform methodologies for more scientific UX research and practical guidance to enable enterprise users to work more efficiently with HUDs.

So, Oracle customers and partners, stay tuned to the VOX blog and Twitter (@usableapps) for UX information and outreach about the HUD trend. You can participate in the building of wearable solutions to make businesses more productive.

More Information

Saturday Dec 07, 2013

Simple to Use. Simple to Build. Simple to Sell: Apps UX Enables Oracle Partners in the UK

Just back from Manchester, in the UK, where the Oracle Applications User Experience (UX) team (with Oracle Worldwide Alliances and Channels) held an outreach and communications event for Oracle PartnerNetwork members, this one aimed at applications pre-sale teams.

These events are all about sharing the UX message, partner learning, and an opportunity for networking and relationship building. But, they're a two-way exercise. Applications UX get to understand local market requirements and to respond with the right message and resources for customers and partners. Attendees tell it to us straight about how to make sales deals happen, and the insight we get from pitch-back sessions where attendees use those UX messages as part of their own sales stories is invaluable.

Julien Laforêt of Oracle France delivers a sales pitch based on OSN integration with Oracle Cloud Applications

Our latest UX Sales Ambassador Julien Laforêt (@julienlaforet) of Oracle France pitches a compelling social integration message to an engaged audience. Sold!

Learning and Listening

In Manchester, attendees learned the UX fundamentals of our Cloud applications, how to communicate the business benefits of our UX science, and identify enduring return on investment for customers. For example, one big win is the simplicity with which our Oracle Sales Cloud and Oracle HCM Cloud simplified UI applications (available now in Release 7) can not only be used out of the box without training, but easily customized and extended using composers to meet customer business requirements, too. It’s simple to build on that great UX, without needing a major IT project.

The Applications UX team were listening. We heard how important social network integration is to applications customers, the must-haves for ease of use and tailoring, how regional customers must have those  localizations to do business, PaaS partner applications integration drivers, the enablement of continued ROI for coexisting applications, the need to address productivity needs of heads-down workers, getting that UX message out to Oracle Forms customers, meeting public sector procurement requirements, and more. Mobile apps were a very hot topic too, and our demoing of two Oracle apps (Oracle E-Business Suite and Oracle Cloud Applications) live and showing off the latest mobile toolkit wiki of Oracle Mobile Application Development Framework (ADF) components and UX design patterns hit the target.

Ultan O'Broin demos Oracle EBS Mobile Field Service

Live demo of the Oracle E-Business Suite Mobile Field Service app by Ultan O’Broin (@ultan) (Springboard UX design pattern shown on screen).

Applications UX showed and shared demos for applications desktop and mobile UIs, all built using UX design patterns and Oracle ADF, and delivered the latest info on the Simplified UI Release 7 applications and how to use composers to extend those applications. We also revealed emerging innovations and business cases, demoing wearables, for example. The CRM Google Glass app was a big hit!

Noel Portugal demos Fusion CRM app on Google Glass

Noel Portugal (@noelportugal) demonstrates a CRM app live on Google Glass.

Getting Involved 

So, customers, developers, customers, are you preparing to join us in 2014? Watch out for more enablement events coming to your country or region next year. Stay tuned to the Voice of User Experience (VOX) blog and to @usableapps on Twitter for the latest details.

See you signed up for one of our communications and outreach events in 2014!

Sunday Oct 20, 2013

Making it GREAT! Oracle Partners Building Apps Workshop with UX and ADF in UK

Yes, making is what it's all about, with Oracle partners doing the making of great looking usable apps with the Oracle Applications Development Framework (ADF) and user experience (UX) toolkit at our workshop in the UK. And what an energy-packed and productive event at the Oracle UK (Thames Valley Park) location it was. Partners learned the fundamentals of enterprise applications UX, why it's important, all about visual design, how to wireframe designs, and then how to build their already-proven designs in ADF.

There was a day dedicated to mobile apps, learning about mobile design principles, free mobile UX and ADF resources from Oracle, and then trying it out. The workshop wrapped up with the latest Release 7 Simplified UIs, Mobilytics, and other innovations from Oracle, and a live demo of a very neat ADF Mobile Android app built by an Oracle contractor. And, what a fun two days both Grant Ronald of ADF and myself had in running the workshop with such a great audience, too!

I particularly enjoyed the wireframing and visual design sessions' interaction; and seeing some outstanding work done by partners. Of note from the UK workshop were innovative design features not seen before; making me all the happier as developers brought their own ideas from the world of consumer technology, applying strong themes of mobility, simplicity, and social to the building of work apps with enterprise development methodology. 

Partner wireframe exercise. Applying mobile design principles and UX design patterns means you're already productively making great usable apps! Next, over to Oracle ADF Mobile with it!

Partner wireframe exercise. Applying mobile design principles and UX design patterns to wireframes means you're already productively making great usable apps! Next, over to Oracle ADF Mobile with the solution!

Two simple examples from the design session for a mobile field service app illustrated this trend: Participants realized how the UX and device functionality of the super UK-based Hailo app could influence their designs (the London cabbie influence, maybe?), and the way they now used maps, cameras, barcode scanners and microphones on their smartphones could be adapted for tasks in work too. Of course, ADF Mobile has the device integration solutions to help too! I wonder will similar U.S. workshops in Silicon Valley see an Uber UX influence? (LOL!)

That we also had partners experienced with Oracle Forms who could now offer a roadmap from Forms to Simplified UI and Mobile using ADF, and do it through through the cloud, really made this particular workshop go "ZING!!!" for me.

Many thanks to the Oracle PartnerNetwork (OPN) team for organizing this event with us, and to the representatives of the Oracle partners that showed up and participated so well. That's what I love about this outreach. It's a two-way, solid value-add for all.

Interested? Why would partners and developers with ADF skills sign up for this workshop?

Here's why:

Learn to use the Oracle Applications User Experience design patterns as the usability building blocks for applications development in Oracle Application Development Framework. The workshop enables attendees to build modern and visually compelling desktop and mobile applications that look and behave like Oracle Applications Cloud Service*, integrated with your partner applications, whether for new, or co-existing applications deployments. Partners learn to offer customers and clients more than just coded functionality; instead they can offer a complete user experience with a roadmap for continuing ROI from licensed applications while creating more business and attracting the kudos of other makers of apps as they're wowed by the evidence.

So, if you're a partner and interested in attending one of these workshops and benefitting from such learning, as well as having a platform to show off some of your own work, stay well tuned to your OPN channels, to this blog, the VoX blog, and to the @usableapps Twitter account too.

Can't wait? For developers and partners, some key mobile resources to explore now

* Oracle Applications Cloud Service is the product line name for software as service (SaaS) and On Demand versions of Oracle Fusion Applications.

Tuesday Aug 13, 2013

Building Great Looking Usable Apps Productively in Brazil

If you’re following the Usable Apps blog you’ll know that the Applications User Experience team has a great outreach program to enable Oracle customers and partners to build great looking usable apps by applying shared UX expertise from Oracle Fusion Applications with the Oracle Application Development Framework toolkit. This enablement happens worldwide, and recently the Applications UX team, together with the Oracle ADF team and Oracle PartnerNetwork held a Building Great-Looking Usable Apps workshop in São Paulo, Brazil.

Great Looking Usable Apps, São Paulo, Brazil Workshop

Some 20 partner attendees first learned about the UX principles for enterprise applications, why UX is important in business, and about visual design for enterprise UIs. Partner developers then got to try out this knowledge though fun, participatory wireframing exercises for desktop and mobile UIs, followed by bringing wireframes to life in code with collaborative hands-on building sessions using Oracle ADF with Oracle JDeveloper and UX design patterns, component guidelines, and other resources. A showcase of up-to-the-minute user experience innovations by the Applications UX team ended two days of a great return on investment for the partners' developers, consultants, analysts and leads who attended the event.

Brazil partners invitation

The event was facilitated by the local Oracle Brasil team who recruited participants, set up location by coordinating closely with the Applications UX team in Oracle HQ, and even contributed local UX insights over the two days to bring the UX message home to participants and visitors alike! Everyone learned something new, valuable, practical and most important of all, how to solve real business problems using enterprise methodology to deliver results that mean productive and satisfied users of enterprise apps and more ROI for licensers of Oracle applications.

Wireframing a service request task flow. With Oracle JDeveloper on standby, Brazil's Oracle partners get the idea!

Wireframing a service request task flow. With Oracle JDeveloper on standby, Brazil's Oracle partners get the idea!

All the makings of a great developer relations outreach program were there: delivery of technical insight, common sense approach to a new domain (UX), fun, challenge, revelations into new techniques and different ways of doing things, respect for each other's abilities, open and candid exchange of ideas, the triumph of giving over taking, and most of all a display of enthusiasm across all levels of ability and experience.

So, watch out for more UX enablement workshops coming to your region soon. And don’t forget there's other forms of UX outreach to suit your needs too: blogs, webinars, websites, online seminars, advocacy programs, and more; the Applications User Experience is all about sharing research, design, and implementation insights enabling Oracle ADF and Java enterprise developers, customers and partners to build great looking usable apps productively, worldwide.

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