Sunday Apr 19, 2015

Oracle HCM Cloud and the iGeneration: Not Your Parents’ Applications

Harder Than You Think” is one awesome rap anthem by Public Enemy (I’ve always suspected Flavor Flav was a wearable technology innovator with that clock).

There’s a particular line in the song that resonates soundly with the Oracle Applications User Experience (OAUX) capacity for empathy: to "bear witness". Witness to real people doing real tasks in real places. I used the line to open my session on Future User Experience (UX) at the Oracle HCM Day 2015 at Oracle Nederland in Utrecht.

Public Enemy: Harder Than You Think (Click to play)

Public Enemy: Harder Than You Think 

UX is harder than you think too, but our job is to make things easy for Oracle Applications Cloud users by simplifying things; hiding the complexity of technology and making convoluted business processes fade away.

The theme of HCM Day was the iGeneration: those technology-versed young adults about to enter the workforce with expectations and attitudes about job permanence and how talent is recruited and managed that have shattered the employment model status quo. So, to explain the OAUX fit with their world, I jumped right into Oracle co-CEO Mark Hurd’s “Welcome to Nobody Cares” HCM World keynote, research and insights into younger generations' use of technology, how work apps are more than a pretty face; and then in to Oracle HCM Cloud, stealing a line from U2 about everything you know (about enterprise software) being wrong, along the way.

The Oracle Applications Cloud UX message for the iGeneration can be summed up as:

  1. We care. Winning in HCM is strategic for Oracle.
  2. This is not your parent’s software (Not that they wanted crapplications, either).
  3. Tech-savvy people need tech-savvy workplaces.
  4. User experience is a competitive must-have.
  5. The cloud has changed everything. Vendor and partner complacency about how people and business use software is dead. 
  6. Making things "Apple Easy" (h/t Richard Twelvetrees [@rg12t]) is no longer merely a dream for enterprise applications users thanks to simplicity and a design philosophy of Glance, Scan, Commit.
Tech-savvy people need tech-savvy workplaces: UX Apple Easy

The Message 

To keep the performance real I offered a glimpse of what UX might come the iGeneration's way too. I shared some innovative concepts from the OAUX AppsLab team (@theappslab), our mobile Cloud apps, and the Oracle HCM Cloud, Oracle Sales Cloud and Oracle ERP Cloud designs for the forthcoming Apple Watch. I then showed live proof-of-concept demos of a glanceable UI for time entry microtransactions (using a Motorola Moto 360 smartwatch and location detection for mega convenience) and of Oracle Taleo interview evaluations and phone screener text (SMS) messaging built using Oracle partner Twilio's cloud API.

Glance UI on Smartwatch

Glance UI time entry on Motorola Moto 360

Oracle Taleo Texting (SMS)

Oracle Taleo Texting (SMS)

HCM Day was a great event, with over 130 attendees (including some 90 customers). It was a cool, fun, fast-paced learning event and an opportunity to build more relationships across the Benelux area. I was really wowed by the heads-up displays and 3D printing by main partner Deloitte too!

Glance UX 3D Print by Deloitte

3D Print by Deloitte 

Special thanks to Conny Groen in 't Woud (Marketing Manager Applications, HCM Benelux) and Henry Barenholz (Senior Director, HCM Leader Benelux and Nordics) for asking me to share our insight and innovation at a brilliantly organized and orchestrated happening.

You can see more of the cool stuff I showed off at HCM Day in the free Oracle Applications Cloud User Experience Trends and Strategy eBook.

Remember, it’s not how you swipe or click. It’s how you work. Tell your parents.

The iGeneration already knows.

A Werken.FM podcast of the day is now available (in Dutch). 

Saturday Aug 30, 2014

Simplified UI Rapid Development Kit Sends Oracle Partners Soaring in the Oracle Applications Cloud

A glimpse into the action at the Oracle HCM Cloud Building Simplified UIs workshop with Hitachi Consulting by Georgia Price (@writeprecise

Building stylish, modern, and simplified UIs just got a whole lot easier. That’s thanks to a new kit developed by the Oracle Applications User Experience (OAUX) team that’s now available for all from the Usable Apps website.

The Oracle Applications Cloud Simplified User Interface Rapid Development Kit is a collection of code samples from the Oracle Platform Technology Solutions (PTS) Code Accelerator Kit, coded page templates and Oracle ADF components, wireframe stencils and examples, coding best practices, and user experience design patterns and guidance. It’s designed to help Oracle partners and developers quickly build—in a matter of hours—simplified UIs for their Oracle Applications Cloud use cases using Oracle ADF page types and components.

Simplified UI eBook

A key component of the simplified UI Rapid Development Kit—the Simplified User Experience Design Patterns for the Oracle Applications Cloud Service eBook—in use. Pic: Sasha Boyko

The kit was put to the test last week by a group of Hitachi Consulting Services team members at an inaugural workshop on building simplified UIs for the Oracle HCM Cloud that was hosted by the OAUX team in the Oracle headquarters usability labs.

The results: impressive.

During the workshop, a broad range of participants—Hitachi Consulting VPs, senior managers, developers, designers, and architects—learned about the simplified UI design basics of glance, scan, commit and how to identify use cases for their business. Then, they collaboratively designed and built—from wireframe to actual code—three lightweight, tablet-first, intuitive solutions that simplify common, every day HCM tasks.

Sona Manzo (@sonajmanzo), Hitachi Consulting VP leading the company’s Oracle HCM Cloud practice, said, “This workshop was a fantastic opportunity for our team to come together and use the new Rapid Development Kit’s tool s and techniques to build actual solutions that meet specific customer use cases. We were able to take what was conceptual to a whole different level.”

Sona Manzo of Hitachi Consulting

Great leadership. Hitachi Consulting's Sona Manzo gets the whole team into the spirit of building simplified UIs. Pic: Martin Taylor

Workshop organizer and host Ultan O’Broin (@ultan), Director, OAUX, was pleased with the outcome as well: “That a key Oracle HCM Cloud solution partner came away with three wireframed or built simplified UIs and now understands what remains to be done to take that work to completion as a polished, deployed solution is a big win for all.”

Anna and Ultan Facilitate at the Workshop

OAUX Principal Interaction Designer Anna Budovsky (left) and Ultan O'Broin (right) facilitate Hitachi Consulting team members in working out solutions for customer use cases. Pics: Martin Taylor

Equally importantly, said Ultan, is what the OAUX team learned about “what such an Oracle partner needs to do or be able to do next to be successful.”

According to Misha Vaughan (@mishavaughan), Director of the OAUX Communications and Outreach team, folks are lining up to attend other building simplified UI workshops.

“The Oracle Applications Cloud partner community is catching wind of the new simplified UI rapid development kit. I'm delighted by the enthusiasm for the kit. If a partner is designing a cloud UI, they should be building with this kit,” said Misha.

Ultan isn’t surprised by the response. “The workshop and kit respond to a world that’s demanding easy ways to build superior, flexible, and yet simple enterprise user experiences using data in the cloud.”

The Oracle Applications Cloud Simplified User Interface Rapid Development Kit will now be featured at Oracle OpenWorld 2014 OAUX events and in OAUX communications and outreach worldwide. 

Saturday May 31, 2014

General Availability: Simplified User Experience Design Patterns eBook

Karen Scipi (@karenscipi) writes:

The Oracle Applications User Experience team is delighted to announce that our Simplified User Experience Design Patterns for the Oracle Applications Cloud Service eBook is available for free.

Working with publishers McGraw-Hill, we're making our eBook available in EPUB, MOBI, and PDF versions.

Simplified UI eBook

The Simplified User Experience Design Patterns for the Oracle Applications Cloud Service eBook

The eBook illustrates the same user experience (UX) design patterns and page types and components guidelines that Oracle uses to build simplified user interfaces (UIs) for the Oracle Sales Cloud and Oracle Human Capital Management (HCM) Cloud.

Click to register and download your free copy of the eBook

UX design patterns and guidelines offer big wins for applications builders because they're proven and reusable solutions applied using Oracle technology. Our eBook enables developers to build a compelling user experience consistently, boosting developer productivity, and shortening the overall time to put a modern user experience into the hands of users.

Developers use the eBook to build their own SUIs
Developers use the eBook to build their own simplified UIs with Oracle Application Developer Framework (ADF) and Oracle JDeveloper

Oracle partners, customers and the Oracle ADF community can now share in the Oracle Applications User Experience science and design expertise behind those awesome simplified UIs in the Oracle Applications Cloud, and begin to build their own great simplified UIs too!

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