Sunday Nov 22, 2015

3 Lessons from the Darkness for Cloud Developers: Design Patterns

Simplified UI UX Design Patterns eBook

A visit to a very unusual restaurant in Berlin reveals how following familiar and established user experience (UX) design patterns makes things easy for developers and users of cloud applications alike.

Meat-eaters may like to dive right in and consume the free Oracle Cloud Applications simplified UI UX design patterns first. 

That UX Homework Assignment

Just returned from Berlin. While I was there I completed a reverse UX homework assignment given to me by Oracle partner Certus Solutions Cloud Services VP Debra Lilley (@debralilley): to visit a restaurant called Dunkel.

Dunkel Unsicht-Bar and Restaurant is where you are seated, served, and eat in total darkness (Dunkel means dark in German).

To begin with, you order from a set menu, in the light. Then, your assigned server appears, asks you to put your hands on their shoulders, and to follow you downstairs into the darkness of the restaurant itself.

I entered a world that was pitch black. Really. No smartphone UIs glowing, no luminous wristwatch dials twinkled, not even the blink of an optical heart rate monitor sensor on a smartwatch could be glanced anywhere

The server seats you, gives you a quick verbal orientation as to what is, and will be in front, of you.

All around me was the sound of other diners enjoying themselves.

Yet, I enjoyed one of the best vegetarian meals I’ve had in years.


Instagram pic of the awesome meal I had in Dunkel.

I had no problems whatsoever in finding or using the cutlery, the breadbasket, or eating any of the food served (four courses) in the total darkness. I ate as normal, at my usual pace, and when the meal was complete, I emerged into the light, again guided by the server, and without looking like I had been in a food fight. 

An amazing, one of a kind, experience! I even left a tip! Try it yourself if you visit Berlin.

Lessons from the Darkness

So, what are the UX lessons from Dunkel? Why was it that I could so easily eat there, without ending up in a complete mess, screaming for help?

  1. Firstly, keep it simple. I didn’t have to deal with, for example, a complex floral arrangement or other decoration shoved into the middle of the table. Everything in front of me was functional or consumable.
  2. Secondly, the experience must be what consumers  expect and be about things they are familiar with from everyday use. The layout of the cutlery (and yes, there was more than one spoon and no, I never used my hands), the positioning of the plates, even where my drink was placed, was familiar to me and as expected. They followed a pattern. No nasty surprises!
  3. Thirdly, if you do need to provide guidance, keep it short and about completing the task at hand, but encourage discovery. For example, my dessert was made of three parts (of crème of pomegranate, mango chili sauce, and homemade pralines) and served in one of those little swing-top glass bottles you need to flip open. But, again, no issue in consuming the lot.

Keeping things simple, familiar,  providing concise task guidance and playing on a sense of discovery is an experiential approach also evident in the simplified UIs in Oracle’s Cloud Applications. The UX follows design patterns.

Oracle Cloud Applications simplified UI UX design patterns

The Oracle Cloud Applications simplified UI UX design patterns for Release 10 eBook is available for free.

Your UX Assignment's Solution

If you’re an Oracle ADF developer or partner building Oracle Cloud Applications Release 10 solutions, you can now get the Oracle Cloud Applications simplified UI UX design patterns for free in eBook format and make it easy for yourself and your users too.

Looking forward to my next UX homework exchange with Debra!

Sunday Nov 15, 2015

Women in Tech: Where Are They?

Watching thousands of techies storm the floors and swarm the 20+ summits at Web Summit 2015 was an extraordinary experience. As I really looked at the people walking around, though, I couldn’t help thinking, “Where are the women?” Of course I saw women, but I saw far fewer women than men.

Web Summit Centre Stage

Web Summit Centre Stage

Not relying on my own unofficial observations, I noted a V3 article that not only validated my observations with reflections that mimicked mine but went on to share this data point from Capgemini: “only 18 percent of speakers at Web Summit 2015 were women.”

To be fair, though, throughout the Web Summit, significant awareness was placed on the ever troubling lack of women in professional roles in tech. Hearing different speakers and panelists comment on the state of Women In Technology (WIT) got me wondering: Who exactly are WIT? And why wouldn’t more women pitch up “at the best technology conference on the planet” (Forbes)?

Unofficially I asked somewhere around 50 +/- people from both inside and outside of the software industry to tell me who they think WIT are. I found it interesting that the majority of those who answered mentioned engineering, scientific, and developer job titles or gave me the name of a woman they know who holds a role with a similar job title.

These responses got me thinking about the shape of WIT—who’s in, who’s out. Without a doubt, those women who hold roles with technical job titles are in. But what about those women who have dedicated their entire careers to the tech industry but don’t hold job titles that include the word engineer or developer—women, for example, who design (but don’t build) software or those who write about how to extend or customize software?

Shouldn’t women who’ve built careers in technology and who’ve spent years deep-dive learning about specific industries, domains, software, platforms in order to write content that enables users, as well as those who who’ve spent years designing user experiences as well as developing conceptual object and data models, or those who occasionally code—but never held a job title that includes engineer or developer—count, too?

Microsoft’s Peggy Johnson, EVP, Business Development: Partner, thrive or die session

Microsoft’s Peggy Johnson, EVP, Business Development: Partner, thrive or die session

During my three days at the Web Summit, I attended as many sessions as I could in which women were speakers or panelists. I was hoping to learn from them—learn more about the “who counts” aspect of WIT, as well as hear creative proposals or solutions that address the gender imbalance in the tech world. While today’s grassroots efforts, such as Black Girls Code and CoderDojo, are fantastic, we need to proactively create a next generation of tech women, or we will simply continue having this same conversation.

Sinead Murphy’s “commitment to change” gave me hope that the momentum towards such change is increasing: “As part of an initiative we’re [Web Summit] running to even the gender ratio at our events, we’re giving 10,000 complimentary tickets to our events to women in the tech industry across the world – we hope that it will, in some small way, contribute to solving the problem." The Web Summit will invite “10,000 female entrepreneurs as [Web Summit] guests in 2016.” The Women In Tech Summit will be held in Lisbon next year.

An equally remarkable commitment was announced at Oracle OpenWorld 2015. Oracle CEO Safra Catz announced Oracle’s plan to build a new public school,, saying, “I’ve realised it’s absolutely critical that big companies like ours […] to do something because when you look at the statistics, you realise there are simply not enough women in the pipeline in the math and science education areas.” For more about this new high school, read the diginomica article, Oracle OpenWorld 2015 - Safra Catz on the tech industry's female talent pipeline problem.”

Clearly these are excellent examples of forward movement. But we—ALL women who work in tech, as well as our male colleagues—have the opportunity to step up and do more. The challenge of drawing more women into all types of tech roles—no matter the job title—belongs to each and every one of us. What will you do?

Learn more about Oracle’s WIT in these inspiring stories. And be sure to check out the Oracle Women in Technology Program.

Monday Sep 21, 2015

Licht Is Uit? eProseed Shines the Light on IoT and Design Patterns with TopCasuS

At the Oracle government and innovation event held in Rotterdam in the Netherlands, Oracle partner eProseed demoed a public sector solution that brought together the Internet of Things (IoT) and Activity Based Working (hat tip: Erik Veldhoen [@erikveldhoen]) to enhance business processes for customers: TopCasuS.  Oracle Applications User Experience design patterns and guidance helped eProseed to build a great solution in a productive and consistent way. eProseed NL managing partner, Lonneke Dikmans (@lonnekedikmans) explains more.

Overheid en Innovatie

Tijdens de Oracle Overheid en Innovatie beurs liet eProseed met hun oplossing voor gemeenten en centrale overheid zien hoe je met behulp van Internet of Things (IoT) bedrijfsprocessen kan optimaliseren en verbeteren. TopCasuS is gebaseerd op Gemma 2.0 principes en het concept ‘activity based working’. Dit betekent dat de gebruiker toegang heeft tot de juist informatie op het juiste moment.

TopCasuS UI using Oracle Alta UI

TopCasuS gebruikt Oracle Alta UI 

Op dit moment zijn de volgende modules beschikbaar:

  • Sociaal domein. Enterprise-grade oplossing voor gemeenten die hen ondersteunt bij het uitvoeren van de drie decentralisaties;
  • Openbare ruimte. Module die gemeenten helpt de openbare gemeente schoon, heel en veilig te houden;
  • Shared services. Module voor gemeenten die fuseren of een shared service aan het inrichten zijn.

Licht Is Uit

De openbare ruimte wordt niet alleen schoon, heel en veilig gehouden met behulp van regulier onderhoud, maar ook door te reageren op meldingen. De meldingen kunnen worden gedaan door burgers via een app of the gemeentelijke website, door ambtenaren en ketenpartners en door gebruik te maken van IoT technieken.

Luc and Lonneke demo at the event

Lonneke en Luc op het evenement met Licht Is Uit

Tijdens het evenement demonstreerden ze het volgende scenario:

  1. Een lichtsensor in een fietstunnel meet de hoeveelheid licht in de tunnel. Mensen voelen zich veilig in een verlichte tunnel. 
  2. Als de tunnel donker is, bijvoorbeeld omdat het licht stuk is, wordt een notificatie verzonden naar het meldingen buitenruimte proces. 
  3. De ambtenaar die verantwoordelijk is voor het gebied van de fietstunnel ontvangt een notificatie dat er een nieuwe zaak is gestart en hij pakt deze op, op dezelfde manier als wanneer een burger of college de melding gedaan zou hebben.

English Language Version

The eProseed TopCasuS solution is based on Gemma 2.0 principles and Erik Veldhoen's (@erikveldhoen) concept of Activity Based Working. This means that the user has access to the right information at the right time. Right now, the following modules are available:

  • Social services. Enterprise grade solution for municipalities (Dutch local government) to support the implementation of new laws about youth care, work, and decentralized social support.
  • Public domain. Module to help municipalities to keep public services and the environment safe, clean, and working properly.
  • Shared services. Module to support municipalities when merging and when they need to implement shared services.

Licht Is Uit (Light Is Out) Demo

Keeping public areas safe, clean, and working properly is carried out by regular servicing, but also by the local authority's reaction to the prompt notifications of issues with their services. These notifications can be triggered by a citizen reporting an issue using a mobile app or a website or by a local authority employee or contractor noticing an issue. But now it can also be reported automatically using the IoT. At the Rotterdam event, eProseed NL CTO and managing partner Luc Bors (@lucb_) demoed with Lonneke how sensors detect an issue and let the local authority know about a problem:

  1. A sensor in a bike tunnel measures the amount of light in the tunnel. Pedestrians and cyclists can go safely through the tunnel.
  2. If a light bulb in the tunnel fails, or something else causes the tunnel to become dark, the sensor detects the change in lighting conditions and a notification is automatically sent to the local authority, creating a new case in their service system.
  3. The local authority employee responsible for the tunnel maintenance receives a notification that a new case has been started, can then assess the situation and process it, just as if a citizen had filed the issue. 

Watch out for more solutions that partners can build productively with reusable UX design patterns and Oracle technology and for demos of the solutions at an event near you soon.

Read more about our eProseed UX enablement event in Utrecht, too.  

Thursday Sep 17, 2015

Oracle Partners ♥ UX Innovation Events

I have just returned from a great Apps UX Innovation Events Internet of Things (IoT) hackathon held in Oracle Nederland in Utrecht (I was acting in a judicial capacity). This was the first of such events organized in cooperation with an Oracle partner, in this case eProseed

eProseed Managing Partner Lonneke Dikmans

Design patterns maven: eProseed managing partner, SOA, BPM and UX champ, Lonneke Dikmans (@lonnekedikans) at the hackathon. Always ready to fashion a business solution in a smart, reusable way.

You can read more about what went on at the event on other blogs, but from an Oracle partner enablement perspective (my main role), this kind of participation means a partner can:  

  • Learn hands-on about the latest Oracle technology from Oracle experts in person. This event provided opportunities to dive deep into Oracle Mobile Cloud Service, Oracle IoT Cloud, Oracle Mobile Application Framework, Oracle SOA Suite, and more, to explore building awesome contextual and connected solutions across a range of devices and tech.
  • Bring a team together in one place to work on business problems, to exchange ideas, and to build relationships with the "go-to" people in Oracle's technology and user experience teams.  
  • Demonstrate their design and development expertise and show real Oracle technology leadership to potential customers, to the Oracle PartnerNetwork, and to the educational, development, and innovation ecosystem.

That an eProseed team was declared the winners of the hackathon and that eProseed scored high on all three benefits above is just sweet!

eProseed NL team demo parking solution

The eProseed NL team shows off its winning "painless parking" IoT solution.

Many thanks to eProseed for bringing a team from across Europe and for working with Apps UX Innovation Events to make this event such a success for everyone there!

Stay tuned for more events on the Apps UX Innovation Events blog and watch out for news of the FY16 PaaS4SaaS UX enablement for Oracle partners on this blog.

Pictures from the IoT hackathon are on the Usable Apps Instagram account

Monday Sep 07, 2015

Every Word Counts: Translating the Oracle Applications Cloud User Experience

Loic Le Guisquet. Image by Oracle PR.

"Successfully crossing new frontiers in commerce needs people who understand local preferences as well as global drivers. In addition, technology has also been a great enabler of globalization, so the right balance between people and tech is key to success."

- Loïc Le Guisquet, Oracle President for EMEA and APAC

Oracle's worldwide success is due to a winning combination of smart people with local insight and great globalized technology. The Oracle Applications Cloud experience (UX)—that competitive must-have and differentiator—is also a story of global technology and empathy for people everywhere.

UX provides for the cultural dynamics of how people work, the languages they speak, and local conventions and standards on the job. So, how do we deliver global versions of SaaS? Oracle Applications UX Communications and Outreach's Karen Scipi (@karenscipi) explains:

How We Build for Global Users

Oracle Applications Cloud is currently translated into 23 natural languages, besides U.S. English, using a process that ensures translated versions meet the latest user expectations about language, be it terminology, style, or tone.

Oracle HCM Cloud R10 Optimized for Global Working on YouTube

Global Workforce Optimization with Oracle HCM Cloud Release 10: More than 220 countries or jurisdictions supported.

Oracle Applications Cloud is designed for global use and deployment, leveraging Oracle ADF’s built-in internationalization (i18n) and translatability support to make development and translation easy. For example:

  • Translatable text is stored separately (externalized) from the application code for each language version (called a National Language Support [NLS] version).
  • Externalized text is contained in industry-standard XML Localization Interchange File Format (XLIFF)-based resource bundles, enabling not only safe, fast translation but also easy maintenance on a per language basis.
  • Currency, date, time, characters, reading and writing directions, and other local standards and conventions are automatically built in for developers. Oracle ADF uses the industry-standard i18n support of Oracle Java and Unicode.

In addition:

  • Users can enter and display data in their language of choice, independent of the language of the user interface: relying on what we call multilingual support (or MLS) architecture.
  • The software includes global and country-specific localizations that provide functionality for country- and region-specific statutory regulatory requirements, compliance reporting, local data protection rules, business conventions, organizational structure, payroll, and other real-world necessities for doing business with enterprise software.
  • Users can switch the language of their application session through personalization options.
  • NLS versions can be customized and extended in different languages by using Oracle composer tools to align with to align with their business identity and process. Translated versions too rely on the same architecture as the U.S. version for safe customizations and updates.

How We Translate

During development, the U.S. English source text is pseudo-translated using different language characters (such as symbols, Korean and Arabic characters), "padded" to simulate the longer words of other languages, and then tested with international data by product teams. This enables developers to test for translation and internationalization issues (such as any hard-coded strings still in English, or spacing, alignment, and bi-directional rendering issues) before external translation starts.

Hebrew version of Oracle Sales Cloud Release 8

Internationalized from the get-go: Oracle Sales Cloud in Hebrew (Release 8) shows the built-in bi-directional power of Oracle ADF.

For every target language, the Oracle Worldwide Product Translation Group (WPTG) contracts with professional translators in each country to perform the translation work. Importantly, these in-country translators do not perform literal translations of content but use the choice terms, style, and tone that local Oracle WPTG language specialists specify and that our applications users demand in each country or locale.

Mockup of French R10 Oracle Sales Cloud

Mockup of an Oracle Sales Cloud landing page in French. (Image credit: Laurent Adgie, Oracle Senior Sales Consultant)

NLS versions of Oracle Applications Cloud are made available to customers at the same time as the U.S. English version, released as NLS language packs that contain the translated user interface (UI) text, messages, and embedded help for each language. The secret sauce of this ability to make language versions available at the same time is a combination of Oracle technology and smart people too: translation, in fact, begins as soon as the text is created, and not when it's released! 

And, of course, before the NLS versions of Oracle Applications Cloud are released, Oracle language quality and functional testing teams rigorously test them.

The Language of Choice

Imagine an application that will be used in North America, South America, Europe, and Asia. What words should you choose for the UI?

  • The label Last Name or Surname?
  • The label Social Security Number, Social Insurance Number, or National Identification Number?
  • The MM-DD-YYYY, DD-MM-YYYY, or YYYY-MM-DD date format?

The right word choice for a label in one country, region, or protectorate is not necessarily the right word choice in another. Insight and care is needed in that decision. Language is a critical part of UX and, in the Oracle Applications Cloud UX, all the text you see is written by information development professionals, leaving software developers free to concentrate on building the applications productively and consistently using UX design patterns based on Oracle ADF components.

Our focus on language design—choosing accurate words and specialized terms and pairing them with a naturally conversational voice and tone—and providing descriptions and context for translators and customizers alike-also enables easy translation. Translated versions of application user interface pages are ultimately only as accurate, clear, and understandable as their source pages.

In a future blog post we'll explore how PaaS4SaaS partners and developers using the Oracle Applications Cloud Simplified UX Rapid Development Kit can choose words for their simplified UIs that will resonate with the user’s world and optimize the overall experience.

For More Information

For insights into language design and translation considerations for Oracle Applications Cloud and user interfaces in general, see the Oracle Not Lost in Translation blog and Blogos.

Saturday Aug 22, 2015

Bucharest's Oracle EPC Ambassadors Show 'n' Wow with Oracle Applications Cloud UX

The Oracle EMEA Presales Center (EPC) team (@OracleEPC), based in Bucharest, Romania has delivered an awesome Oracle Applications Cloud User Experience (UX) day. 

UX Team in Readers' Cafe Bucharest

The team carries the message: Passion and enthusiasm for UX. In style.

The event was for local customers and partners to find out more about the Oracle Applications Cloud UX strategy, to see and hear how we innovate with UX, and to explore the Oracle Applications Cloud in a personal, hands-on way. I was honored to kick off the proceedings, being keen to gauge the local market reaction to the cloud and innovation, and to answer any questions.

Services, PaaS, and IOT: Still part of UX

Look mum, no UI! But there's still a UX! IoT and web services are part of our Cloud UX story.

An eager and curious audience in Bucharest's Metropolis Centre was treated to an immersive UX show about strategy, science, and storytelling: What's UX? What does UX mean for users and the business? Simplicity, Mobility, Extensibility, Glance, Scan, Commit, the Oracle Cloud as platform, wearables, IoT and web services, and PaaS4SaaS, it was all covered.

The Oracle EPC team was the real enablers. Upstairs in the very funky Readers Café, these UX ambassadors brought the Oracle Applications Cloud UX message to life for customers in style, demoing "by walking around", and staffing stations for deeper discussions about the Oracle HCM Cloud, Oracle Sales Cloud, Oracle ERP Cloud, and PaaS4SaaS.

Oracle EPC team styling the Simplicity, Mobility, Extensibility UX message

The new wearables: Simplicity, Mobility, Extensibility.  

The Oracle EPC team let the UX do the talking by putting the Oracle Applications Cloud into the hands of customers, answering any questions as users enthusiastically swiped and tapped on Apple iPads to explore for themselves.

Oracle ERP Cloud demo in Readers Cafe Bucharest

Oracle Applications Cloud UX orchestration: Music to customer and partner ears.

Later, I was given a walking and video tour of the Oracle EPC operation in the fab Oracle building in Bucharest, co-ordinated by Oracle HCM Cloud and UX champ Vlad Babu (@vladbabu). I learned about the central work that EPC do so passionately across EMEA and APAC in providing content, context, and services to enable the Oracle sales effort: bid management, cloud and technology learning, making web solutions, demos and POC creation, video storytelling, rainmaking with insight, building mobile and PaaS4SaaS integration demos, and more.

I was blown away. To echo Oracle CEO Mark Hurd's (@markvhurd) words, "I didn’t know you did that. I didn’t know you had that."

I do now. And so do our customers.

Our Commitment to UX 

Be clear about what this event meant: It's a practical demonstration of Oracle's tremendous investment in user experience with great design, people, and technology and a testament to global success through bringing it all together. It's a clear message about the UX team's commitment to putting boots on the ground in EMEA, and other regions to listen, watch, and enable. That's why I'm here in EMEA.

Listening to the people who matter. And responding. That's UX.

UX is about listening to customers, partners, and users. It's about empathy. It's about being there.

The Bucharest event is just the beginning of great things to come and even greater things to happen for Oracle Applications Cloud customers and partners in EMEA and APAC. I'll be back. See you soon!

Be Prepared 

If you missed the event, check out our free Oracle Applications Cloud UX eBook, and find out how you can participate in the Oracle Cloud UX and future events in your area from the Usable Apps website. Keep up to date by following along on Twitter (@usableapps). 


Thanks to Vlad Babu and Monica Costea for making it all happen, the co-ordination skills of the Oracle Applications UX team in the U.S., to Oracle EPC management for their support, and to Marcel Comendant for the images used on this page and on Twitter.

The Romanian magazine Cariere also has coverage of the event (in Romanian): Şi tu foloseşti Cloud-ul, doar că nu ştii (Google Translate provides a decent gist translation of the article). 

Thursday Aug 06, 2015

Visitas estudiantiles a Oracle MDC

Sarahi Mireles (@sarahimireles), User Experience Developer, nos cuenta de la reciente visita del Instituto Tecnológico de Estudios Superiores de Zamora para conocer el Centro de desarrollo de Oracle en México (MDC), como parte de un programa de Oracle MDC para estudiantes de TI.

Sarahi and Karina at the Event in MDC

Sarahi con Karina Nava (Database developer) explican algunas de las áreas donde los estudiantes de TI pueden desarrollar su carrera en Oracle

Cada semestre en Oracle Mexico Development Center (A.K.A. MDC) le damos la bienvenida a cientos de estudiantes del área de Telecomunicaciones e Informática como una oportunidad de conocer el centro de desarrollo y las distintas áreas en las que Oracle es líder en el mercado.

Students learn about the important role of Oracle MDC and IT

Estudiantes aprenden acerca del importante rol de Oracle MDC en el desarrollo de nuevas tecnologías y el trabajo que ahí se hace.

Estudiantes de diferentes universidades de todo el país han llegado para conocer más sobre Oracle y cómo estamos revolucionando no sólo nuestro país sino el mundo con las nuevas tecnologías de información. Junto con otros compañeros, yo soy parte del equipo que recibe a estos estudiantes y les damos una charla corta y divertida sobre qué es Oracle, cómo está impactando las tecnologías de manera global, porqué México para un centro de desarrollo, qué hacemos aquí, cómo es nuestro ambiente de trabajo y lo increíble que es trabajar para una empresa de nivel y reconocimiento internacional.

Students gather on the balcony at MDC for a group photograph

Los estudiantes de las distintas universidades toman un pequeño recorrido por las instalaciones de Oracle MDC. Aquí, los estudiantes en uno de los balcones.

Te gusta la idea de visitarnos y eres estudiante o maestro del ramo de Tecnologías de Información? Ponte en contacto con Laura Ramos o para conocer los detalles y programar una visita.

Flying Monkeys! Fun at work with UX. What's on your desk?

Oracle Applications User Experience mezclando la diversión y el trabajo en la nube!

Puedes leer más acerca de Oracle MDC en nuestra página de Facebook y conocer más acerca del equipo Oracle Applications User Experience en el website de Usable Apps.

Saturday Jun 27, 2015

Apple Watch Impressions with Jeremy Ashley: Time for the Best User Experience in the Enterprise Cloud

In part two of a three-part series, Ultan O'Broin (@usableapps) talks with Jeremy Ashley (@jrwashley) about his impressions of the Apple Watch and other insights during a day in the life of a Group Vice President in Oracle. Read part one.

"Perhaps it's an English thing,” says Oracle Applications User Experience Group Vice President, Jeremy Ashley, "but just being able to keep eye contact with someone when we're talking means I can pay closer attention to people."

Group Vice President Jeremy Ashley: Inspiring Cloud UX in Oracle

Jeremy Ashley: Inspiring user experience leadership of strategy, science, and storytelling.

"A glance at my Apple Watch and I know immediately if something is important. I can decide if I need to respond or it can wait. I don't have to pull out my smartphone for that."

This story of combining the personal convenience of wearable technology with empathy for people is typical of the man who sets the vision for the Oracle Applications Cloud user experience (UX).

It’s just one of Jeremy's impressions of the iWatch, as it's known. Now that he's used the Apple Watch for a while since we first chatted, I wanted to find out about his experience and what it all means for enterprise UX.

iWatch iMpressions

"I just love the sheer build quality of the watch; so utterly Apple," Jeremy begins. His industrial design background surfaces, bringing together traditions of functionality, classic craftsmanship, and exuberance for innovation: "Sweet. I can even use it to tell the time!"

A bloke with an eye for pixel-level detail, Jeremy has explored how to get the best from the Apple Watch, right down to the exact precision needed for the force touch action on the built-in Maps app. He's crafted a mix of apps and favorite glances to suit his world, such as for battery life, his calendar, and stocks. He admires the simplicity and visualizations of the built-in Activity app too, swiping the watch face to see his latest progress as we talk in his office full of what's hot in technology and a selection of clocks and traditional woodworking tools.

Microtransactions at a glance from the wrist

Microtransactions at a glance from the wrist delight the wearer and make life—and work—more convenient.

"The watch really shows how the idea of context automates the routine and looks after the little things that make life easier and delight you in simple ways, such as not having to swipe a credit card to pay for coffee."

In the enterprise world, these kinds of little experiences, or "microtransactions" as Jeremy calls them, translate to wearer convenience when working. For example:

  • Automatically recording the time spent and location of a field service job
  • Accepting terms and conditions when attending a confidential demo meeting as you check in at reception
  • Adding data to the cloud, such as updating a win probability as you walk away from a sales engagement
  • Seeing at a glance that a supply chain fulfillment is complete

Oracle Glance and the Enterprise

Oracle's concept of glance is device agnostic and reflects a key UX strategy—mobility—or how we work flexibly today: across devices, pivoting around secure enterprise data in the Oracle Cloud.

"Smartwatches are like mobile dialog boxes," Jeremy explains. "They start that user conversation with the cloud in simple, 'in-the-moment,' deeply contextual ways. Glance and the cloud together automatically detect and deliver the who, what, and where of microtransactions, yet because it's all on a watch, the experience remains personal and familiar. That really resonates with wearers."

The smartwatch is a personal and familiar paradigm in the enterprise too

Jeremy Ashley: The smartwatch is a personal and familiar paradigm that also resonates in the enterprise.

Jeremy shared some thoughts on where such innovation is heading:

"The Apple Watch won't replace the smartphone, for now. We still need that identifier device—a kind of personal beacon or chip, if you like—that lets us make an elegant 'handoff' from a glance on our wrist to a scan for denser levels of information or to a commit to doing less frequent tasks on other devices. The watch just isn't designed for all that."

Activity app Stand goal glances on Apple Watch

Apple Watch Activity glances for stand goal progress

A perfect example of Oracle Cloud UX strategy and design philosophy together. Jeremy glances back at his Activity app and sees his new stand goal progress. That standing desk is paying off!

But, innovating user experience in Oracle is an activity that definitely does not stand still. We'll explore how such innovation and design progress pays off for enterprise users in a future blog post.

Got Time Now?

Discover more:  

Sunday Jun 21, 2015

From Tea 'n' Cakes to Tablets: Oracle ERP Cloud UX Bakes In Exceedingly Better Business*

Robots—software, really—continue to revolutionize enterprise finance departments. Automation is replacing traditional financial roles and transforming others, offering even more innovative opportunities in the enterprise.

Accounts payable clerks, accounts receivable specialists, inventory control admins, and more enterprise positions, are being automated completely, freeing up headcount for new roles to deliver more business effectiveness. The Oracle Applications Cloud user experience (UX) strategy reflects these kinds of trends and innovates accordingly.

And yet, the birth of such financial innovation was in the least likely, most un-sci-fi place, you might imagine: the teashops of post-World War II Great Britain. In 1951, British catering giant J Lyons & Co. kick-started ERP as we now know it by introducing the first enterprise computer: LEO (Lyons Electronic Office).

Computing was not new, of course. What was innovative was how Lyons used it in business. Starting with the replacement of dull, repetitive tasks performed by clerks collecting and entering data, LEO went on to manage the Lyons payroll, the catering supply chain, and more.

LEO led the world in business computing at the time, and gave rise to today’s systems engineering. And all because of a dream of one day being able to add up the receipts for Lyons's iced buns in the teashops of Great Britain.

Enterprise Resource Planning (ERP) user experience (UX) is no longer just icing on the cake. It's central to user happiness and business productivity, satisfying that ever-ravenous appetite for consumer-like apps in the enterprise. UX is now that must-have item on the menu of enterprise cloud software adoption.

David Haimes glances across the Oracle ERP Cloud

Number-munching: David Haimes glances across the Oracle ERP Cloud UX over the best of Oracle HQ catering.

I chatted with David Haimes (@dhaimes), Senior Director of Oracle Applications Product Development and all-things Financials Cloud UX champ, about financial departments moving from cupcakes to computers and now to the cloud.

Over the best of Oracle HQ Building 300 bakery cakes, David explained:

“That mundane, day-to-day work of calculations has been transformed by enterprise software. Now finance departments do things automatically, faster, and with fewer errors. Oracle ERP Cloud enhances daily activities, enabling departments to analyze data for profit, revenue, and cash flow insights for business planning and financial forecasting, and to manage by exception.

For example, with the Oracle ERP Cloud visualizations of financial data, finance departments can easily spot trends and opportunities to run the business better. At a glance, a department can see those outliers and exceptions that may be threats and deal with them before they become real problems.”

What's going on here? Glance at Oracle ERP Cloud and the Finance Department's questions are answered

What's going on here? At a glance, period close, revenue, expenses, and more questions are answered for the finance department using Oracle ERP Cloud.

David demonstrated how the Oracle ERP Cloud user experience enables higher-value finance department activities using the Glance, Scan, Commit design philosophy. At a glance, from one page an analyst can see what’s going on with a company’s finances, what needs attention, and then scan for more detail and commit to act on it easily, if necessary.

Oracle ERP Cloud user experience is no amuse-bouche, but the main course for CIOs and decision makers, saving their businesses time and labor costs. With the median number of full-time financial employees falling in big companies by about 40% since 2004, there are now about 70 finance people needed for every $1 billion of revenue, according to consultants, the Hackett Group. It's all about ROI. Oracle ERP Cloud serves up a great recipe for user satisfaction (key ingredients: zero training, talent attraction, and retention) too. 

Oracle ERP Cloud watchface

Oracle ERP Cloud watchface on Android Wear smartwatch. With financial data in the cloud, the glance design philosophy enables finance departments to work seamlessly across devices.

We’ve already busted that myth that financial departments are far from social, and now another stereotypical view of accountancy is up-ended. Emerging financial roles have become sexy, the analysts required for today’s financial departments are hot talent demanding higher remuneration.

This is one sweet story about Oracle Cloud ERP and an awesome baked-in UX: automating the routine; enabling a eminently more interesting world of work for real people previously dismissed as being disinterested in such things; delivering benefits across the entire business; and being easily customized to suit any business taste.

Now, who wouldn’t want a slice of that action?

Time for Tea?

David Haimes takes the time to glance at Oracle ERP Cloud

Take some time to explore the Oracle ERP Cloud user experience more with our online resources.

Find out more about the Oracle Applications Cloud User Experience and Oracle ERP Cloud on YouTube and the Oracle VOX blog.

And, watch out for some tasty ERP Cloud sessions at Oracle OpenWorld 2015.

David Haimes blogs on the Oracle Intercompany Financials Blog.

* With apologies to Mr. K

Monday Jun 08, 2015

Oracle Partners ♥ APIs for PaaS and IoT User Experience

Platform as a Service (PaaS) and the Internet of Things (IoT) are two ginormous business propositions for Oracle partners. But together they’re a new game-changer of seemingly endless possibilities.

But how do PaaS and IoT work together? Is there a user experience (UX) dimension? And, what should Oracle Applications Cloud partners be thinking about for SaaS?

The IoT train is arriving at your platform now. Be on it.

The IoT train is arriving at your platform. Prepare to board.

PaaS and IoT

The PaaS business proposition might be summarized as "Bring Your Code" to a very productive way to innovate and build custom app and integrations. IoT relies on ubiquitous connectivity across devices of all sorts, with the “things” exchanging bits of data along the way.

Platform as a Service: 5 Ideas - Oracle Profit Magazine

Platform as a Service offers awesome ideas for rapidly innovating, developing, and deploying scalable applications.

I discussed PaaS and IoT with Mark Vilrokx (@mvilrokx), our all-things PaaS UX architect from the AppsLab (@theappslab) crew, and how we might put a business shape around the concept for partners.

"These 'things' don’t need UIs. For PaaS, all they need is a web API", says Mark. “Developers need to think about how IoT devices talk to SaaS applications using APIs and about what kind of PaaS infrastructure is needed to support building these kind of solutions."

"Oracle is up there, with an IoT platform to simplify building IoT solutions. Developers now need now to adopt an approach of not writing UIs, but writing UI services: APIs are part of the Cloud UX toolkit."

IoT in the Enterprise: Connecting the Data

To illustrate what all this might mean for customer solutions, let's assume we have a use case to track items across a supply chain using the cloud.

IoT is all about the data. Using IoT we can gather the data unobtrusively and in a deeply contextual way using devices across the IoT spectrum: beacons, proximity sensors, wearable tech of all sorts, drones, and so on. We can detect where the item is in the supply chain, when it’s expected at its destination, who will receive it, when it arrives, and so on. The item’s digital signature in the Internet of Things becomes data in the cloud.

There are lots of other rich possibilities for PaaS and IoT. Check out this Forbes OracleVoice article, for example.

PaaS for SaaS and IoT

PaaS with SaaS is also a perfect combination to rapidly innovate and keep pace in a fast-moving, competitive space of cloud applications solutions.

SaaS is not done in a vacuum in the enterprise world of integrations, and is an innovation accelerator in its own right, but with PaaS and IoT added into the technology mix, we have an alignment of technology stars that are a solution provider’s dream.

We can use APIs to integrate IoT data in our supply chain example, but we can also use PaaS to build a bespoke app with a dashboard UI for an inventory administrator to correct any outliers or integrate our supply chain with a freight company’s system. For SaaS, we can now also integrate the data with, say, Oracle ERP Cloud, using the Oracle Java Cloud Service SaaS Extension (JCS-SX).

And guess what? Our UX enablement has already helped partners build pure PaaS and PaaS4SaaS solutions, all using the same Oracle ADF-based Rapid Development Kit!

APIs as UX Design

Where does this leave UX? UX takes on increased power as a key differentiator for partners in the PaaS, SaaS, and IoT space. The UX mix of science and empathy makes the complications of all that technology and the machinations of enterprise business processes fade away for users in a delightful way and deliver ROI for customer decision makers.

Developers: Learn to heart APIs

Developers: Pivot and learn to ♥ APIs. At the heart of the Cloud UX toolkit to win business.

So, the user experience for a task flow build using API connectivity must still be designed to be compelling and to provide value. And, when UIs are required, they must still be designed in an optimal way, reflecting the UX mobility strategy, even if that means making the UI invisible to users.

For example, going back to our use case, we would glance at a notification on a smartwatch letting us know that our item has entered the supply chain or that it’s been received. The data comes from contextual sensors and is communicated in a convenient, micro-transactional way on our wrists.

Oracle Partner UX Enablement

Web APIs are the new Cloud UX for connecting data and devices. That APIs are UX design is not really a new idea, but what is emerging now are new business opportunities for partners who exploring are PaaS, SaaS, and IoT innovation.

Be sure of one thing: The Oracle Applications User Experience team takes a strategic view of Cloud UX enablement for partners. Whether it is PaaS, SaaS, or IoT, our enablement is there to help you take your business to a higher level.

For partners who say "Bring It On", you know where to find us and what our enablement requirements are

Friday May 29, 2015

Oracle Usable Apps @ Smashing Conference Los Angeles: Performance Time!

Sarahi Mireles (@sarahimireles), User Experience Developer on the Oracle Applications User Experience Communications and Outreach team, shares her exciting experience and thoughts about SmashingConf in Los Angeles.

In April I attended SmashingConf (@smashingconf) LA organized by Smashing Magazine. The venue was the great Hotel Casa del Mar, located right on the beach by the Santa Monica pier.

The views were amazing, the people were fun, and the conference was even more exciting than I expected.

Santa Monica: beach scene.

More than 300 people, including front-end developers, designers, and user experience (UX) experts attended, all eager to hear what 15 different speakers had to say about user experience, design tactics, performance optimization, responsive design, the future of the web, and other interesting topics.

Pictures of the conference setting

The conference started with a really cool opening in 3D (glasses included) and a talk from Steve Souders (@souders) about design and performance and what happens when designers and developers don't work together. It might look a little like the image below:

Pillow fight scene illustrating what happens when developers and designers don't work together

User experience is not only about design; it is also about performance. And actually, speed is the key reason why most people decide to either keep looking at a website or to close their browser window. As Patty Toland (@pattytoland) said in her talk, “How we define and deliver: responsive design": "Your analytics won't tell you who left your site before it showed up. If you have never considered performance before, it may be a good time to start thinking of it.”

If you don't have performance you don't have anything. Start telling your customers that story

One of my biggest takeaways from the conference is that user experience has everything to do about the guy sitting in the chair designing the experience. Samantha Warren (@samanthatoy) sums up my thoughts nicely: “As UX designers, or UX developers we have to think like a guerrilla: flexible, fast and persistent. Do the work you love with the tools you know. There's not an absolute way or tool to get something done.”

There is nothing more dangerous than an absolute in a tactic or tool

Those are just a few of the things that I loved the most from the amazing web wisdom in the room.

You’ll see how some of the things I learned at SmashingConf will help make your experience using the Oracle Usable Apps website even faster and more responsive in the future. And, if you’re a developer, stay tuned to hear about how we integrate better performance, responsive design, and UX across our online presence.

Wednesday May 27, 2015

Deep-Diving Oracle UX PaaS4SaaS Partner Enablement in Asia

Just back from our fantastic Oracle Applications User Experience (OAUX) communications outreach events in Asia. The VoX blog has great recaps of the highlights and takeaways from two tremendous events in Singapore and Beijing.

Oracle Applications User Experience Outreach in Beijing and Singapore: Chinese visa shown

Oracle Applications Cloud user experience in Asia: Enabling a local user experience. Empowering global capabilities.

The second day in each location comprised of a deep-dive workshop about the Oracle Applications Cloud user experience extensibility and PaaS4SaaS capabilities. Together, they’re a powerful competitive differentiator that empowers customers and partners to really make that cloud their own.

It’s worth calling out the comments of co-worker Greg Nerpouni (@gnerpouni) again. Greg really nails the excitement and enthusiasm for what we shared when he says:

"The extensibility and PaaS4SaaS stations were mobbed by our Chinese and Korean partners, especially when they realized the combined power of our extensibility and PaaS4SaaS capabilities. At the extensibility station, they saw tangible ways to increase end user participation and overall success of their cloud rollout for our mutual customers. And at the PaaS4SaaS station, they saw immediate value in being able to leverage the UX rapid development kit to emulate Oracle’s user experience in their own PaaS implementations - and seamlessly integrate their PaaS applications into Oracle Cloud Applications."

Greg Nerpouni deep-dives Oracle Applications Cloud Extensibility in Singapore

Greg stylin' the Cloud UX extensibility deep-dive action in Singapore. (Singapore image via Shy Meei Siow [@shymeeisiow])

Now, the “Why Should I Care?” business propositions for the OAUX PaaS4SaaS Oracle Partner enablement and the requirements for same are clear (read them again). If you've seen our roadshow you'll know that part of my PaaS4Saas story includes “the wisdom of the cloud crowd”.

That wisdom is PaaS and SaaS insight and knowledge from Oracle Partner leaders such as Debra Lilley (@debralilley) of Certus Solutions, who have proven the business proposition, and from cloud influencers and shapers such as Mark Hurd (@markvhurd) and Steve Miranda (@stevenrmiranda).

The latest addition to the celestial book of wisdom comes from Oracle CIO, Mark Sunday. Mark, explaining that enterprise applications aren't a siloed concept, underpins the need for partners to integrate fast and how SaaS with PaaS is a must-have differentiator when he declares, in his own inimitable way (using HCM by way of example):

“Absolutely without a doubt, the integration of a suite always wins... I think it’s more important than any given function. If you think HCM stands alone as a silo inside of an enterprise, you’re nuts.”

If you're a partner, therefore I think you’d be somewhat remiss not to take up on opportunities for enablement to make PaaS4SaaS happen for you too!

Ultan O'Broin Storytelling the Selling the UX Message in Beijing

Storytelling that UX. Winning more business with our Cloud enablement. (Beijing image via Shy Meei Siow)

So, if you’re a partner in the Asia region (or elsewhere for that matter) that wants to go places, start that enablement conversation by following @usableapps on Twitter or reach out to us through your Oracle Alliances and Channels or Oracle PartnerNetwork contacts.

Ultan in action in Beijing

Come on Beijing, you know you want that enablement! (Beijing image via Shy Meei Siow)

Oh, did I mention I did some running in Beijing, by the way of UX research into smartwatches?

Thursday Apr 30, 2015

Partners, Don’t PaaS On an Opportunity to Grow Your Oracle Applications Cloud Business

I attended the Oracle HCM Cloud Partner Enablement Summit near Milan, Italy to explain the Oracle Applications User Experience (OAUX) enablement strategy of using Oracle Platform as a Service (PaaS) to extend the Oracle Applications Cloud. We enable partners to offer their customers even more: a great user experience across the Software as a Service (SaaS) applications portfolio. We call this PaaS4SaaS.

The central part of my charter is to drive an OAUX PaaS4SaaS strategy that resonates with the business needs of the Oracle PartnerNetwork (OPN) and our own sales enablement worldwide, but with the EMEA region as focus.

We have a great team that delivers Oracle PaaS and SaaS enablement and direct deal support, scaling our outreach message and running events so that the proven resources to win more business get into the hands of our partners and our sales teams.

Rapid Development Kit available for PaaS4SaaS

The OAUX team PaaS4SaaS enablement is based on a rapid development kit (RDK) strategy of simple development, design, and business materials. After a few hours, partners walk away from one of our events with Cloud solutions they can sell to customers.

Let me explain more broadly why our PaaS4SaaS approach is a partner differentiator and a competitive must-have, and about how you can be in on the action!

RDK simplified UI deployed to Oracle Java Cloud Service - SaaS Extension live!

During the event in Italy, I deployed live a tablet-first Oracle Applications Cloud simplified UI from the RDK to the Oracle Java Cloud Service - SaaS Extension (JCS-SX), demonstrating that our apps are not only simple to use, but easy to build, and therefore easy for partners to sell.

Make no mistake; PaaS4SaaS is the partner differentiator when it comes to competing in the cloud. Our enablement means partners can:  

  • Build Oracle Applications Cloud simplified UIs productively using Oracle PaaS and SaaS.
  • Offer customization and integration confidence to customers in the cloud: they’ll get the same great user experience that Oracle delivers out of the box.
  • Identify new reusable business opportunities in the cloud and win more deals.
  • Accelerate innovation and SaaS adoption and increase the range of value-add PaaS solutions offered to customers.
  • Sharpen sales and consulting strategies using the user experience message, and take your position in the partner world to a new level.

But don’t just take it from me, check out the wisdom of the cloud, and what our partners, the press, and Oracle’s leadership team have to say about PaaS and SaaS:  

Here are the partner requirements to start that conversation with you about OAUX enablement: 

  • Do you have use cases for PaaS and the Oracle Applications Cloud? 
  • Do you want user experience (UX) as the partner differentiator? 
  • Are you an Oracle Applications Cloud (ERP, HCM, Sales) partner who wants to lead and influence
  • Do you have Oracle ADF, Oracle Fusion Middleware, SOA, Cloud or other development skills in-house or by way of an alliance? 
  • Are you willing to participate jointly in Oracle outreach and communications about your enablement and the outcome? 

So, if you want what other partners in EMEA and the U.S. have already experienced, and you tick all the requirements boxes, get in touch with me.

For more information on our PaaS4SaaS enablement, check out these links:  

Monday Apr 27, 2015

Interested in Lift-Off for Your Cloud Business?

Julian Orr (@Orr_UX), Senior Usability Engineer in the Oracle Applications User Experience Communications and Outreach team reflects on the OAUG Collaborate 15 conference.

Much like the very real sand cloud that enveloped Las Vegas during this year’s OAUG Collaborate 15, the conference itself is getting drawn deeper into the Oracle Cloud, as more Oracle applications lift off and soar towards the Oracle Applications Cloud user experience and look and feel.

I co-presented three sessions with Oracle Cloud Applications partners at the conference. All three sessions focused on how to extend and complement the functionality of the Oracle Applications Cloud using a combination of PaaS for SaaS (or PaaS4SaaS as we call it). Common themes included:

  • PaaS is an agile, effective means used to extend SaaS cloud applications as proven by our partners.
  • Oracle PaaS is not just used to extend SaaS functionality, but it’s also used to extend the user experience benefits of the Oracle Applications Cloud simplified UI to your users.
  • Applying best practices helps users reap the many benefits of the simplified user experience.

In the Oracle Fusion Middleware for the Cloud panel session, Sandeep Banerjie, Senior Director, Oracle Product Management, did a great job of setting the table with comprehensive coverage about Oracle Cloud current and future offerings.

Julian Orr, and Basheer Khan at the Oracle Fusion Middleware for the Cloud panel

(L-R) Sandeep Banerjie, Julian Orr, and Basheer Khan at the Oracle Fusion Middleware for the Cloud panel [Photo by Natasha K. Rogers (@NatashaKotovsky)]

I used my time to describe how the Oracle Applications User Experience team worked with Basheer Khan, (@bkhan) CEO of Knex Technology and OAUX Speaker, and its customers in an intensive onsite design workshop to rapidly develop a simplified approach for accurately assigning a constantly changing cadre of new hires to project resources to enable accurate management and accounting. Basheer followed my coverage of the simplified design process with a live demo the PaaS application that we co-designed.

The panel was well received, with a few nods for involvement of end users in the design process and demonstrated success in PaaS rapid development. The majority of the questions we addressed were focused on cloud security features.

Debra Lilley extols the user experience value of using PaaS for SaaS solutions.

Debra Lilley extols the Oracle Partner business value of using PaaS for SaaS solutions.

In the two sessions about using Oracle PaaS to Extend Oracle Cloud Applications, I joined Debra Lilley (@debralilley), Vice President of Cloud Services at Certus Solutions, Oracle ACE Director, and OAUX Speaker; and Ian Carline, Executive Vice President - Product Development at Certus Solutions, to discuss the design workshop we conducted with Certus to use PaaS to extend the Oracle HCM Cloud cloud functionality.

Debra and Ian did powerful jobs of stressing the absolute need and value of having a consistent user experience across PaaS and SaaS applications. My part of the presentation emphasized how to achieve a simplified user experience by focusing on these three things:

  • Design work: Before coding begins, employ a simplified design process that involves use-case review with end users and user advocates, sketching, and wireframing.

Following the presentation, much of the discussion centered on how to determine which use cases would make prime candidates for PaaS4SaaS projects.

As more partners and customers start designing and building PaaS solutions for the Oracle Applications Cloud SaaS offerings, I expect we will see that questions will begin to focus more and more on user experience. If it is not already, it will become, clear that to differentiate and win business in the cloud partners building and customizing enterprise apps need to compete on user experience as well as functionality. 

Interested in lifting off your business?

Sunday Apr 19, 2015

Oracle HCM Cloud and the iGeneration: Not Your Parents’ Applications

Harder Than You Think” is one awesome rap anthem by Public Enemy (I’ve always suspected Flavor Flav was a wearable technology innovator with that clock).

There’s a particular line in the song that resonates soundly with the Oracle Applications User Experience (OAUX) capacity for empathy: to "bear witness". Witness to real people doing real tasks in real places. I used the line to open my session on Future User Experience (UX) at the Oracle HCM Day 2015 at Oracle Nederland in Utrecht.

Public Enemy: Harder Than You Think (Click to play)

Public Enemy: Harder Than You Think 

UX is harder than you think too, but our job is to make things easy for Oracle Applications Cloud users by simplifying things; hiding the complexity of technology and making convoluted business processes fade away.

The theme of HCM Day was the iGeneration: those technology-versed young adults about to enter the workforce with expectations and attitudes about job permanence and how talent is recruited and managed that have shattered the employment model status quo. So, to explain the OAUX fit with their world, I jumped right into Oracle co-CEO Mark Hurd’s “Welcome to Nobody Cares” HCM World keynote, research and insights into younger generations' use of technology, how work apps are more than a pretty face; and then in to Oracle HCM Cloud, stealing a line from U2 about everything you know (about enterprise software) being wrong, along the way.

The Oracle Applications Cloud UX message for the iGeneration can be summed up as:

  1. We care. Winning in HCM is strategic for Oracle.
  2. This is not your parent’s software (Not that they wanted crapplications, either).
  3. Tech-savvy people need tech-savvy workplaces.
  4. User experience is a competitive must-have.
  5. The cloud has changed everything. Vendor and partner complacency about how people and business use software is dead. 
  6. Making things "Apple Easy" (h/t Richard Twelvetrees [@rg12t]) is no longer merely a dream for enterprise applications users thanks to simplicity and a design philosophy of Glance, Scan, Commit.
Tech-savvy people need tech-savvy workplaces: UX Apple Easy

The Message 

To keep the performance real I offered a glimpse of what UX might come the iGeneration's way too. I shared some innovative concepts from the OAUX AppsLab team (@theappslab), our mobile Cloud apps, and the Oracle HCM Cloud, Oracle Sales Cloud and Oracle ERP Cloud designs for the forthcoming Apple Watch. I then showed live proof-of-concept demos of a glanceable UI for time entry microtransactions (using a Motorola Moto 360 smartwatch and location detection for mega convenience) and of Oracle Taleo interview evaluations and phone screener text (SMS) messaging built using Oracle partner Twilio's cloud API.

Glance UI on Smartwatch

Glance UI time entry on Motorola Moto 360

Oracle Taleo Texting (SMS)

Oracle Taleo Texting (SMS)

HCM Day was a great event, with over 130 attendees (including some 90 customers). It was a cool, fun, fast-paced learning event and an opportunity to build more relationships across the Benelux area. I was really wowed by the heads-up displays and 3D printing by main partner Deloitte too!

Glance UX 3D Print by Deloitte

3D Print by Deloitte 

Special thanks to Conny Groen in 't Woud (Marketing Manager Applications, HCM Benelux) and Henry Barenholz (Senior Director, HCM Leader Benelux and Nordics) for asking me to share our insight and innovation at a brilliantly organized and orchestrated happening.

You can see more of the cool stuff I showed off at HCM Day in the free Oracle Applications Cloud User Experience Trends and Strategy eBook.

Remember, it’s not how you swipe or click. It’s how you work. Tell your parents.

The iGeneration already knows.

A Werken.FM podcast of the day is now available (in Dutch). 


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