Wednesday Apr 01, 2015

Finally, My PaaS4SaaS Workshop Blog

By Debra Lilley, guest contributor

Debra Lilley (@debralilley), Oracle ACE Director and Vice President of Certus Cloud Services at Certus Solutions, offers her reflections on the PaaS4SaaS workshop that took place in January 2015 in London*.

I know this posting is a bit late, but at the end of January I took part in a proof of concept workshop for PaaS4SaaS, and it’s been a rollercoaster ride ever since.

When I was thinking about moving to Certus, one of the things that attracted me was their intent to write extensions for Oracle Cloud Applications using the just announced PaaS4SaaS solution.

I attended Oracle Open World with an open mind and tried to learn as much as I could about the solutions. The Larry Ellison (Oracle Executive Chairman and Chief Technology Officer) demo was really impressive but then Oracle has always been a brilliant marketing company.

I came back to the UK and set about validating what was available, some of the components Database and Java Cloud had been available for a while but I wanted or would want to also use the Process and Integration Cloud offerings.

As regular readers of my blog will know, I am an Oracle Applications User Experience advocate and am very committed to the user experience work that goes into Oracle Cloud Applications. Extensions delivered by Certus will have this same user experience, and I made this video on behalf of Certus.

YouTube video: Debra Lilley, Certus Solutions

Click here to watch Debra's YouTube video.

The user experience team has been given funding by Thomas Kurian, Oracle President, Product Development, who is personally committed to making PaaS4SaaS work, to carry out a number of proof of concept workshops with Oracle partners. The Oracle Applications UX team asked Certus to be part of this. Certus has not been a development company, and so in the same way customers come to us because we are the best at implementing cloud applications, we looked for a partner to help us with development. We selected eProseed who have the same commitment to UX as we do.

The workshop took place in London at the end of January with four people from each of Oracle Applications UX, eProseed, and Certus taking part. We worked through a use case taken from an existing application from one of our customers who is considering modernizing this and moving it to the cloud. In three days we were able to build a working application and prove to ourselves that when the customer says “go,” we will be able to deliver what they need.

Oracle Applications UX team have in their blog already covered the workshop and I have also written about it in the Oracle Fusion Middleware blog I am a guest author for. The following month I took part in the Partner SOA Community Forum in Budapest when we had the opportunity to work with product management teams of both the Process and Integration Cloud offerings and further validate our approach, understanding the possibilities and the constraints. The Oracle Applications UX team also had a stand there.

Lonneke Dikmans of eProseed and Debra Lilley of Certus Solutions

Lonneke Dikmans (@lonnekedikmans) Managing Partner eProseed Nederland and Debra Lilley of Certus Solutions

I was very pleased on behalf of both Certus and eProseed to accept the first Community Cloud award. These awards are a bit like the Oscars and awarded to individuals Lonneke Dikmans from eProseed and myself, however we had a similar thank you to all those involved in our acceptance speech.

The Community Leader Jürgen Kress (@soacommunity) said:

“I awarded my first SOA Community Outstanding Contribution for Cloud to Debra Lilley of Certus Solutions and Lonneke Dikmans of eProseed because they not only took on board the messaging of PaaS4SaaS from the last Oracle Open World, but also their collaboration between an Applications partner and a Middleware partner, sought out answers and training and with Oracle Development giving feedback and validating their approach in this area. All good things but bringing that back to the community and sharing is the outstanding contribution.”

I have written a White Paper, which will be published for Collaborate in a few weeks and Certus along with Oracle Applications UX will be presenting this twice both for OAUG and Quest. I’ve also had an article published in this month’s Profit Magazine.

Thank you to the Oracle Applications UX team and the SOA Community. I’m still not technical enough to do this but I am technical enough to understand that PaaS4SaaS is a game changer and will continue to be seeing more and more in our community.

* This article was originally published here

Friday Nov 14, 2014

Today, We Are All Partners: Oracle UX Design Lab for PaaS

To ideate with our partners to create user experience (UX) enablement that delivers, we first empathize with how partner development teams go about their business. By understanding their world, we can rock it.

The Oracle Applications User Experience (OAUX) Communications and Outreach team has just executed on a very successful internal event called the UX Design Lab for PaaS. The event's attendees adopted the role of partners delivering typical simplified UI (SUI) SaaS solutions using PaaS.

PaaS4SaaS event banner

This new kind of event used a new visual style agenda designed by the team.

We’ve got that partner message cloud and clear: SUI and PaaS are differentiators. And, we know how the cloud has changed everything, including user experience (UX). Partners need to build UX solutions in the cloud, quickly and easily, to meet those ever-demanding customer expectations.

Sticky notes to UX science: Baked-in developer enablement

User experience is baked into the simplicity of our enablement for busy partner developers.

So, a group of our own software architects, UX designers, Oracle ADF developers, platform experts, and other partner enablers, took typical PaaS and SaaS use cases and designed and built solutions using our Simplified UI Rapid Development Kit (based on Oracle ADF). They then deployed their applications using the Oracle Java Cloud platform services.

PaaS4SaaS use cases from paper to cloud explored

From paper to cloud. The event tested the PaaS4SaaS process from “All I want to do is... ” use cases to more complex solutions for Oracle Sales, HCM, ERP Cloud, and more.

This was a strategic event with Jeremy Ashley (@jrwashley), Vice President of OAUX as executive sponsor. Furthermore, 20% of attendees had “Vice President” (or higher) in their titles reflecting the importance that Oracle puts on this kind of partner enablement. What’s more, they got down to business with the design and the development tools too.

Karen Scipi, Jeremy Ashley, and Anthony S Lai explore the Ring

Jeremy Ashley (center) explores gesture-based interactions with Karen Scipi (@karenscipi) (left) and Anthony Lai (@anthonyslai) (right) during the event.

Our next step is to evaluate our experience and validate the outcome of the event with partners themselves. We're fine-tuning our partner communications and outreach with more awesome PaaS4SaaS resources, already proven for developers and ready to win business.

The occasion was an opportunity to try out ways of organizing partner events, so we added fitness and wellness breaks, fun activities, and tailored the event to reflect the diversity of the tech community.

David Haimes and Misha Vaughan in the minutetowinit challenge facilitated by Brandon of Reach Fitness

Minute-To-Win-It. Attendee wellness and engagement was one focus of the event. David Haimes (@dhaimes) and Misha Vaughan (@mishavaughan) display their dexterity with all matters cloud, facilitated by the Oracle HQ Reach Fitness team.

We also looked at ways of communicating UX in a simple, effective way, one that resonates with busy developers, such as using a Jobs To Be Done framework applied to agile simplified UI user requirements gathering and wireframing.

Julian Orr and Ultan O'Broin and the Jobs To Be Done Approach

Julian Orr (left) and Ultan Ó Broin (@ultan) fronting the #JTBD approach.

As this was an internal event, I can’t disclose use case details, of course. But, I will reveal that we are soon hosting one partner onsite for high-touch simplified UI design and development best practices to add to their existing Oracle ADF and Oracle Fusion Middleware knowledge. We'll fast-track that partner to rapidly build a solution that will grow their cloud business and add real value to the Oracle Applications Cloud partner ecosystem.

You could be the next partner. So, if you are an eager partner in North America or EMEA and have compelling simplified UI Oracle Applications Cloud use cases that fit the PaaS model, reach out to us through the usual channels.

More pictures of the event are available on the Usable Apps Instagram account and Twitter account timeline.

Saturday May 31, 2014

General Availability: Simplified User Experience Design Patterns eBook

Karen Scipi (@karenscipi) writes:

The Oracle Applications User Experience team is delighted to announce that our Simplified User Experience Design Patterns for the Oracle Applications Cloud Service eBook is available for free.

Working with publishers McGraw-Hill, we're making our eBook available in EPUB, MOBI, and PDF versions.

Simplified UI eBook

The Simplified User Experience Design Patterns for the Oracle Applications Cloud Service eBook

The eBook illustrates the same user experience (UX) design patterns and page types and components guidelines that Oracle uses to build simplified user interfaces (UIs) for the Oracle Sales Cloud and Oracle Human Capital Management (HCM) Cloud.

Click to register and download your free copy of the eBook

UX design patterns and guidelines offer big wins for applications builders because they're proven and reusable solutions applied using Oracle technology. Our eBook enables developers to build a compelling user experience consistently, boosting developer productivity, and shortening the overall time to put a modern user experience into the hands of users.

Developers use the eBook to build their own SUIs
Developers use the eBook to build their own simplified UIs with Oracle Application Developer Framework (ADF) and Oracle JDeveloper

Oracle partners, customers and the Oracle ADF community can now share in the Oracle Applications User Experience science and design expertise behind those awesome simplified UIs in the Oracle Applications Cloud, and begin to build their own great simplified UIs too!

Monday Dec 16, 2013

Tailoring the Tailoring Through Listening: Simplified UI Outreach

The Oracle Applications user Experience (UX) Communications and Outreach team held a pilot workshop in the UK for Oracle partners, independent software vendors (ISVs) and Oracle's own solution consultants (SCs) to test drive the enablement guidance for the tailoring of the Simplified User Interfaces (UIs) for our cloud applications in forthcoming releases.

We wanted to get feedback on what content is required, its structure, and the optimal delivery formats for guidance on customizing and extending the simplified UIs for our cloud applications, Oracle Human Capital Management (HCM) Cloud and Oracle Sales Cloud. Showing examples of what guidance we might deliver, getting feedback on it, and then listening to what partners, ISVs and SCs needed to meet their all-important use cases across a range of categories is part of getting the right toolkit of resources into the right hands at the right time.

At the pilot event, we first explained the simplified UI design philosophy, demonstrated the HCM and Sales applications themselves, explained how and which flows might be chosen to fit that paradigm and what UX design patterns, component guidelines and page templates Oracle uses to build such flows. Then we explored jointly the best way to share the Oracle insight and toolkit with external stakeholders (partners, customers, and the Oracle Application Development Framework development community) in an easily consumable way to enable their productive tailoring of such simplified UIs.

Simplified UI Guidance: Feedback Collected using StickyNotes and Colored Dots

Attendees watched and listened, and as well as providing verbal feedback, recorded more on large-scale posters of existing outreach and proposed guidance for tailoring of our simplified UIs. 

We covered common use cases and requested more from the field, showed off how composers can support such scenarios for the Oracle HCM Cloud and Sales Cloud, and what Oracle ADF components and templates are used to build, customize and extend the user experience. We entered a discussion with attendees on the best formats for consuming our shared guidance and how we can work together keep that guidance fresh as the frequency of releases increases and more use cases emerge. 

A valuable exercise, we are now analysing the feedback from the event, we'll hone the resources and home in on those targets! Exciting workshop, lots of energy, and exciting times coming too we can all participate in. So, stay tuned to the Voice of User Experience blog and to @usableapps on Twitter for the latest and greatest UX team announcements about tailoring the simplified UI.

Finally, if you're a partner or developer interested in contributing use cases or thoughts on our enablement, then find the comments!

Saturday Dec 07, 2013

Simple to Use. Simple to Build. Simple to Sell: Apps UX Enables Oracle Partners in the UK

Just back from Manchester, in the UK, where the Oracle Applications User Experience (UX) team (with Oracle Worldwide Alliances and Channels) held an outreach and communications event for Oracle PartnerNetwork members, this one aimed at applications pre-sale teams.

These events are all about sharing the UX message, partner learning, and an opportunity for networking and relationship building. But, they're a two-way exercise. Applications UX get to understand local market requirements and to respond with the right message and resources for customers and partners. Attendees tell it to us straight about how to make sales deals happen, and the insight we get from pitch-back sessions where attendees use those UX messages as part of their own sales stories is invaluable.

Julien Laforêt of Oracle France delivers a sales pitch based on OSN integration with Oracle Cloud Applications

Our latest UX Sales Ambassador Julien Laforêt (@julienlaforet) of Oracle France pitches a compelling social integration message to an engaged audience. Sold!

Learning and Listening

In Manchester, attendees learned the UX fundamentals of our Cloud applications, how to communicate the business benefits of our UX science, and identify enduring return on investment for customers. For example, one big win is the simplicity with which our Oracle Sales Cloud and Oracle HCM Cloud simplified UI applications (available now in Release 7) can not only be used out of the box without training, but easily customized and extended using composers to meet customer business requirements, too. It’s simple to build on that great UX, without needing a major IT project.

The Applications UX team were listening. We heard how important social network integration is to applications customers, the must-haves for ease of use and tailoring, how regional customers must have those  localizations to do business, PaaS partner applications integration drivers, the enablement of continued ROI for coexisting applications, the need to address productivity needs of heads-down workers, getting that UX message out to Oracle Forms customers, meeting public sector procurement requirements, and more. Mobile apps were a very hot topic too, and our demoing of two Oracle apps (Oracle E-Business Suite and Oracle Cloud Applications) live and showing off the latest mobile toolkit wiki of Oracle Mobile Application Development Framework (ADF) components and UX design patterns hit the target.

Ultan O'Broin demos Oracle EBS Mobile Field Service

Live demo of the Oracle E-Business Suite Mobile Field Service app by Ultan O’Broin (@ultan) (Springboard UX design pattern shown on screen).

Applications UX showed and shared demos for applications desktop and mobile UIs, all built using UX design patterns and Oracle ADF, and delivered the latest info on the Simplified UI Release 7 applications and how to use composers to extend those applications. We also revealed emerging innovations and business cases, demoing wearables, for example. The CRM Google Glass app was a big hit!

Noel Portugal demos Fusion CRM app on Google Glass

Noel Portugal (@noelportugal) demonstrates a CRM app live on Google Glass.

Getting Involved 

So, customers, developers, customers, are you preparing to join us in 2014? Watch out for more enablement events coming to your country or region next year. Stay tuned to the Voice of User Experience (VOX) blog and to @usableapps on Twitter for the latest details.

See you signed up for one of our communications and outreach events in 2014!

Wednesday Jul 24, 2013

Resources for Building Oracle ADF Applications

Interested in building a compelling, consistent, and flexible user experience with a user interface to support simple, intuitive interactions but not sure where to start? 

This entry lists the best resources to use to get started building great applications using the Oracle Applications Development Framework (ADF) technology. However, if you’re already an ADF developer, you can fast-track your learning curve by checking out our top 10 reads: Top 10 Things to Read If You’re a Fusion Applications Developer.

List of Oracle Fusion Applications resources

List of Oracle Fusion Applications resources 

The following table highlights the four key resources that we use when building ADF components and pages for Oracle Fusion Applications and offers examples for when to apply the information in each of these resources.

I’m building an ADF table, and I need to . . . Resource Use when . . .
Identify components and guidelines that I will need Oracle ADF Component Specifications You want to see examples and demonstrations of components, validators, converters, and miscellaneous tags, along with a property editor to see how attribute values affect a component.
Determine information design and  elements Oracle ADF Rich Client User Interface Guidelines

Your focus is data visualization, rich web user experience, visual development.

For example, if you were building a table, you would find guidelines for table design and table elements. Specific design and element guidelines include:

  • Layout
  • Row banding
  • Column formatting
  • Row height
  • Vertical and horizontal scrolling
  • Read-only or editable data

Add specific core and task-dependent features and interactions Oracle Fusion Applications Usage Guidelines

You’re looking for Oracle Fusion Applications-specific features and interactions that enable a cohesive user experience through the consistent placement and behavior of user interface elements.

Examples include:

  • Common and special icon types
  • Tasks pane
  • UI Shell

Apply  common and proven design and interaction patterns that align with industry best practices Oracle Fusion Applications Design Patterns  You want to apply common design patterns. Design patterns comprise common page designs that are built to accommodate common requirements that have been identified by the industry as best practices and have been proven by real users in our usability labs. Generally, our design patterns are delivered through JDeveloper as composite components, or they offer instructions on how to use ADF components.

Interested in learning more? 

See:

Monday Jul 01, 2013

Applications User Experience Fundamentals

Understanding what user experience means in the modern work environment is central to building great-looking usable applications on the desktop or mobile devices. What better place to start a series of blog posts on Oracle Applications User Experience enablement of customers and partners than by sharing what the term really means, writes UX team member Karen Scipi.

Applications UX have gained valuable insights into developing a user experience that reflects the experience of today’s worker. We have observed real workers performing real tasks in real work environments, and we have developed a set of new standards of application design that have been scientifically proven to be beneficial to enable today’s workers. We share this expertise to enable our customers and partners to benefit from our insights and to further their return on investment when building Oracle applications.

So, What is User Experience?


The user interface (UI) is about the appearance afforded to users by the layout of widgets (such as icons, fields, buttons, and more) and by visual aspects such as colors, typographic choices, and so on. The UI presents the “look and feel” of the application that conveys a particular message and information to users to make decisions. It reflects, in essence, the most immediate aspects of usability we can now all relate to. 

User experience, on the other hand, is about understanding the whole context of the world of work, about how workers go about completing tasks, crossing all sorts of boundaries along the way. It is a study of how business processes and workers goals coincide, how users work with technology or other tools to get their jobs done, their interactions with other users, and their responses to the technical, physical, and cultural environment around them.

Applications user experience is about completing tasks in context, crossing traditional boundaries

User experience is all about how users work—their work environments, office layouts, desk tools, types of devices, their working day, and more. Even their job aids, such as sticky notes, offer insight for UX innovation.

User experience matters because businesses need to be efficient, work must be productive, and users now demand to be satisfied by the applications they work with. In simple terms, tasks finished quickly and accurately means  organizational effectiveness, efficiency and worker satisfaction. Workers are more than willing to use the application again, the next day.

Design Principles for the Enterprise Worker

The consumerization of information technology has raised the bar for enterprise applications. Applications must be consistent, simple, intuitive, but above all contextual, reflecting how and when workers work, in the office or on the go. For example, the Google search experience with its type-ahead keyword-prompting feature is how workers expect to be able to discover enterprise information, too.
Type-ahead in PeopleSoft 9.1. Consumer expectation realized in Enterprise Apps
Type-ahead in PeopleSoft 9.1

To build software that enables workers to be productive, our design principles meet modern work requirements about consistency, with well-organized, context-driven information, geared for a working world of discovery and collaboration. Our applications behave in a simple, web and app-like personalized way just like the Amazon, Google, and Apple versions that workers use at home or on the go. We must also reflect workers’ needs for application flexibility and well-loved enterprise practices such as using popular desktop tools like Microsoft Excel or Outlook as the job requires.

Building User Experience Productively

The building blocks of Oracle Fusion Applications are the user experience design patterns. Based on Oracle Fusion Middleware technology used to build Oracle Fusion Applications, the patterns are reusable solutions to common usability challenges that Oracle Application Development Framework developers typically face as they build applications, extensions, and integrations. Developers use the patterns as part of their Oracle toolkits to realize great usability consistently in a productive way.

Steve Miranda Quote: Apps must be fast, usable, and code is always on. Developers take note!

Our design pattern creation process is informed by user experience research and science, an understanding of our technology’s capabilities, the demands for simplification and intuitiveness from users, and the best of Oracle’s acquisitions strategy (an injection of smart people and smart innovation). The patterns are supported by usage guidelines and are tested in our labs and assembled into a library of proven resources we used to build own Oracle Fusion Applications and other Oracle applications user experiences. The design patterns library is now available to the Oracle ADF community and to our partners and customers, for free.

Developers with Oracle ADF skills and other technology skills can now offer more than just coding and functionality and still use the best in enterprise methodologies to ensure that a great user experience is easily applied, scaled, and maintained, whether it be for SaaS or on-premise deployments for Oracle Fusion Applications, for applications coexistence, or for partner integration scenarios. 

Floyd Teter on using Design Patterns and ADF Essentials

Oracle partners and customers already using our design patterns to build solutions and win business in smart and productive ways are now sharing their experiences and insights on pattern use to benefit your entire business.

Applications UX is going global with the message and the means. Our hands-on user experience enablement through Oracle ADF  is expanding. So, stay tuned to Misha Vaughan's Voice of User Experience (VOX) blog and follow along on Twitter at @usableapps for news of outreach events and other learning opportunities.

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