Sunday Dec 15, 2013

PeopleSoft User Experience: Jeff Robbins and Jim Marion Customer Update at OOW13

What is Oracle doing for PeopleSoft customers to make their users even more productive and satisfied in work? Listening to their needs and investing in user experience is what!

For example, a new user interface is on the way, more usable than ever. Based on a user experience (UX) that is the essence of context and easy configuration for different business processes, the PeopleSoft UX  enables users to be flexible by personalizing their applications to suit how they work, and providing users with fast entry and a streamlined experience along the way to easy task completion.

In this Oracle OpenWorld 2013 video, introduced by Oracle Sales Consultant Jim Marion, hear about the UX strategy update from Jeff Robbins of PeopleTools about delivering the new UI and more. You'll also hear Jeff explain how PeopleTools provides solutions for desktop, tablets and smart phones while taking advantage of opportunities for simplification, too.

It's all there, and more, taking our PeopleSoft customers applications investment even further.

Building on Open UI: UX Strategy for Siebel: Tablets, Pharma, Field Service, and More

Check out this great video of Oracle Sales Consultant and UX Sales Ambassador Michael Klein interviewing Uma Welingkar of the Siebel product team. Usable Apps previously chatted with Uma about the Siebel Open UI and the free resources available to implementors and builders to make the UX go further, so we were keen to know more...

This video update, made at Oracle OpenWorld 2013, explains new Siebel functionality for different roles and devices, enabling customers to offer an optimal UX for their users, one that's demanded by today's CRM users, and providing even more return on investment for Siebel customers.

Special mention is made of disconnected offering for pharma sales reps and field service engineers, citizen self-service, revamp of customer dashboards, and lots more. Whether its sales or service, as Uma says, UX is about listening to customers's stories at events like OOW13 and through customer panels and presentations and then responding with specific applications to their needs. A nice shout out for how wireframes as part of this process is there too. Customers and partners take note!

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