90% of the world’s existing data was created in the past 2 years and most of that data is linked to individuals. Think about your own interaction with businesses as a customer, not a marketer. As a savvy consumer you’ll not tolerate any barriers to purchase – meet one and you’ll find your product elsewhere. Barriers are diverse, but they share a common failure point: an inability to connect with you as an individual. It’s a clear signal that a company isn’t innovating, because the reality is that technologies exists to deliver hyperpersonal insight that makes the right connection with you.
Innovation and growth
If you’re not innovating you can bet your bonus that the competition is. The most successful businesses have an innovation agenda, because they understand that innovation and growth are a virtuous circle: the more you know your customers, the better you tailor experience; the better the experience, the bigger the return.
These companies see that constantly fragmenting audiences demand real-time customer visibility. They take a systematic approach that continually identifies and adopts tech that brings hyperpersonal insight.
It’s an ethos that a growing number of growth focused businesses adhere to:
Set your innovation agenda
Hyperpersonalisation is not only here to stay, it’s only ever going to get more ‘hyper’c.
Organisations like Foodation, PEI and the Mutua Madrid Open realise that, whilst audiences fragment, cloud services allow them to build a unified customer picture. They have set their innovation agenda ─ now is the time to set yours too.