Technical Whitepaper List as at 11 Dec 2009

The following table outlines the list of whitepapers available for Oracle Utilities Application Framework based products available from My Oracle Support (Updates since last status are indicated):

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559880.1 ConfigLab Design Guidelines Whitepaper outlining how to design and implement a
ConfigLab solution.
560367.1
Technical
Best Practices for Oracle Utilities Application Framework Based Products style="color: red;">
Whitepaper summarizing common technical best practices
used by partners, implementation teams and customers.  style="font-style: italic; font-weight: bold;">
560382.1 Performance Troubleshooting Guideline Series A set of whitepapers on tracking performance at each
tier in the framework. The individual whitepapers are as follows:


  • Concepts
    - General Concepts and Performance Troublehooting processes

  • Client
    Troubleshooting
    - General troubleshooting of the browser
    client with common issues and resolutions.

  • Network
    Troubleshooting
    - General troubleshooting of the
    network with common issues and resolutions.

  • Web
    Application Server Troubleshooting
    - General
    troubleshooting of the Web Application Server with common
    issues and resolutions.

  • Server
    Troubleshooting
    - General troubleshooting of the Operating
    system with common issues and resolutions.

  • Database
    Troubleshooting
    - General troubleshooting of the
    database with common issues and resolutions. style="font-weight: bold;">

  • Batch
    Troubleshooting
    - General troubleshooting of the
    background processing component of the product with common issues and
    resolutions.


560401.1 Software Configuration Management Series  style="color: red;">(Updated) A set of whitepapers on how to manage customization
(code and data) using the tools provided with the
framework. The individual whitepapers are as follows:


  • Concepts
    - General concepts and introduction.

  • Environment
    Management
    - Principles and techniques for creating and
    managing environments.

  • Version
    Management
    - Integration of Version control and version
    management of configuration items. Updated
    - Now includes discussion on Revision Control.

  • Release
    Management
    - Packaging configuration items into a
    release. Updated - Now
    includes discussion on Bundling

  • Distribution
    - Distribution and installation of  releases across
    environments 

  • Change
    Management
    - Generic change management processes for
    product implementations.

  • Status
    Accounting
    -Status reporting techniques using product
    facilities. Updated -
    Now includes discussion on Single Fixes, Service Packs and Bundling.

  • Defect
    Management
    -Generic defect management processes for
    product implementations.

  • Implementing
    Single Fixes
    (New)
    - Discussion on the single fix architecture and how to use it in an
    implementation.

  • Implementing
    Service Packs
    (New)
    - Discussion on the service packs and how to use them in an
    implementation.

  • Implementing
    Upgrades
    (New)
    - Discussion on the the upgrade process and common techniques for
    minimizing the impact of upgrades.


753301.1 Oracle Utilities Customer Care And Billing Batch
Operations And Configuration Guide V2.2  style="color: red;">(Updated)
Manual outlining the technical configuration and
process for running the batch component of the framework. style="color: red;">Updated for latest Service Pack
753303.1 Oracle Utilities Customer Care And Billing Operations
And Configuration Guide V2.2 (Updated)
Manual outlining the technical configuration settings
for the product and process. Updated
for latest Service Pack
773473.1 Oracle Utilities Application Framework Security Overview Whitepaper summarizing the security facilities in the
framework.
774783.1 LDAP Integration for Oracle Utilities Application
Framework based products (Updated) style="color: red;">
Whitepaper summarizing how to integrate an external
LDAP based security repository with the framework.  style="color: red;">Updated with latest advice. style="color: red;">
789060.1 Oracle Utilities Application
Framework Integration
Overview
Whitepaper summarizing all the various common
integration techniques used with the product (with case studies).
799912.1 Single Sign On Integration for Oracle Utilities
Application Framework based products
Whitepaper outlining a generic process for integrating
an SSO product with the framework.
807068.1 Oracle Utilities Application Framework Architecture
Guidelines
This whitepaper outlines the different variations
of architecture that can be considered. Each variation will include
advice on configuration and other considerations.
836362.1 Batch Best Practices for Oracle Utilities Application
Framework based products
This whitepaper oulines the common and best practices
implemented by sites all over the world.
856854.1 Technical
Best Practices V1 Addendum 
Addendum to Technical
Best Practices for Oracle Utilities Application Framework Based
Products containing only V1.x specific advice.
942074.1 XAI Best Practices This
whitepaper outlines the common integration tasks and best practices for
the Web Services Integration provided by the Oracle Utilities
Application Framework.
970785.1 Oracle Identity Manager Integration Overview style="color: red;">(New!) This whitepaper outlines the principals of the prebuilt
intergration between Oracle
Utilities Application Framework Based Products and Orade Identity
Manager used to provision user and user group secuity information

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About

Anthony Shorten
Hi, I am Anthony Shorten, I am the Principal Product Manager for the Oracle Utilities Application Framework. I have been working for over 20+ years in the IT Business and am the author of many a technical whitepaper, manual and training material. I am one of the product managers working on strategy and designs for the next generation of the technology used for the Utilities and Tax markets. This blog is provided to announce new features, document tips and techniques and also outline features of the Oracle Utilities Application Framework based products. These products include Oracle Utilities Customer Care and Billing, Oracle Utilities Meter Data Management, Oracle Utilities Mobile Workforce Management and Oracle Enterprise Taxation and Policy Management. I am the product manager for the Management Pack for these products.

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