Invaluable Technical Resources
By ACShorten on Dec 30, 2008
Many people ask me how I got my knowledge of the products and the products we integrate to. Well, sometimes it is experience (21+ years in IT) but mostly I make sure I have access to online technical resources to find out critical information.
Before you ask anyone a question, you might want to use these technical resources to help you solve a particular problem or simply increase your knowledge. Here is a list of ones I use on a regular basis to help me figure out things:
- Vendor sites - Vendors publish reams of documentation and advice on their websites. I usually target the online documentation and support forums to see if there is anything there to help me. I usually try and give back knowledge as well. If someone asks a question I feel I can help with I contribute my opinion/answer to see if that helps. I try to balance give and take. For example, you want to integrate IBM WebSphere with some product, I search the WebSphere information Center and usually find the information I need. That usually applies to any operating system, database, J2EE Web Application Server etc site out there.
- ORACLE OTN/MetaLink - If you are an ORACLE customer (and I hope you are!), then someone in your organization has access to Metalink (or mysupport.oracle.com as it is called now). Youca n apply for metalink access, as ORACLE publish a lot of advice for customers on their site (especially in the Knowledge Base section).
- "Google It" - This is an underrated tool. I use it all the time. I type the keywords of the problem in there and usually get a few worthwhile hits that point me in the right direction. I mention Google but you can use any of your favorite search engines
Hope this helps.. I will see you all in 2009 on this blog.