Support Story from the Front-Lines -- SJS AS 9.0/GlassFish

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There are many reasons why Sun is supporting Open Source community projects like GlassFish, including System Sales and rapid Java EE 5 Platform Adoption, but plain Revenue is also important. Revenue comes from multiple sources including training and support, and Tim just wrote a blog explaining his inside view on Sun's commercial support of our distribution of GlassFish: SJS AS 9.0.

The support plans for SJS AS 9.x from Sun are being updated as I type, but a good start is this page on Sun's overall Software Service Plans and the move focused Developers Services Page. Or feel free to contact me or other Sun engineers and we will direct you to the right place.


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