My forerunner broke.
By terryh on Aug 17, 2005
The heart rate stopped working on my Garmin Forerunner 301. I changed the battery and cleaned the electrodes, no help. I called Garmin today, and they are shipping me a new transmitter strap, basically no questions asked. According to their site, the strap is $60 if you buy it. The person I spoke to said to call back if the new strap didn't fix the problem, since it is is possible the receive part of the equation is the culprit. I'm not thrilled it stopped working, but the support experience was quite pleasant. Hopefully I'll be back in business with the heart rate in a few days. In the mean time I have my Polar if I'm desperate to know heart rate, but of course the data won't integrate into the Garmin software or upload to MotionBased.