QA, Sun Style
By templedf on Oct 27, 2005
Jonathan Schwartz sent out an email yesterday morning about our new SunGrid service. In his email, Jonathan did not preach about how wonderful SunGrid is or give us an ultimatum about how we need to push it to our customers. No, instead he told us how to log onto SunGrid and requested that we each do our best to break it. Nice. Even better, he offered Ultra 20 workstations to anyone who uncovers a critical bug, and iPods to the first 20 people to give the site a thorough test drive and offer feedback.
Welcome back to Sun! This is exactly the kind of thing that made Sun such a cool place to work in the first place. Way back when, Sun was a family, and there was a feeling that the employees were valued and respected. In the last few years, though, that feeling had faded. I think a big reason is that upper management (Yes, Scott, that includes you.) started taking the employees for granted.
To me, this email is a dove with an olive branch. It signals that the employees are once more being treated like family and not like overhead. This email says to me that Jonathan 1) knows that his employees are his best resource, and more importantly 2) isn't taking that resource for granted.
Perhaps I'm reading a lot into a bribe to get some free QA, but to me, the email itself is much more exciting than the workstations or the iPods.