Monday Mar 03, 2014

PSRM SS Technical Architecture Overview

Public Sector Revenue Management  Self Service architecture includes multiple layers of technical products, such as Oracle WebCenter, Oracle Application Development Framework, Oracle SOA Business Process Execution Language (BPEL), Oracle Content Managment and Oracle Policy Automation. To learn which role each product is playing in overall solution, how they fit and work together listen to this recording.

Thursday Sep 05, 2013

Recorded i.Seminar for Oracle ETPM Self Service

To learn how to improve a service to citizens while reducing the cost with Oracle ETPM Self Service and to see 20 minutes demonstration of the product navigate to this link https://oracleevents.webex.com/oracleevents/ldr.php?AT=pb&SP=MC&rID=77368967&rKey=6e406b323e89485a. It gives a nice overview of Self Service features and functions.

Tuesday Mar 26, 2013

ETPM SS Demo Recording

A demo recording for ETPM Self Service v1.0 is now available.

These session includes an introduction to a product and an overview of  ETPM Self Service main features, such as on-line payments, service requests, web interviews.

To stream the recording:   

https://oracletalk.webex.com/oracletalk/ldr.php?AT=pb&SP=MC&rID=73712477&rKey=a687c8bf6d8cde39

For additional questions please contact viktoriya.feldman@oracle.com


Wednesday Nov 28, 2012

Oracle Enterprise Taxation and Policy Management Self Service v1.0 is Now Available

New tax product - Oracle Enterprise Taxation Policy Management Self Service is now available. The solution provides tax and revenue authorities with a single citizen portal – powered by Oracle Policy Automation for Public Sector, Oracle WebCenter, Oracle Application Development Framework and Oracle SOA Suite – that can integrate across multiple tax types and tax processing systems.

Oracle Enterprise Taxation and Policy Management Self Service enables tax and revenue authorities to quickly provide more taxpayer services online – such as the ability to make payments, contact the tax agency with questions and requests or receive self-guided automated assistance with policies and tax law.  Tax and revenue authorities can implement Oracle Enterprise Taxation and Policy Management Self Service – an out-of-the-box solution – quickly and easily, and lower the cost of taxpayer service operations by promoting a broader set of taxpayer self service features

Resources:

·         Datasheet: http://www.oracle.com/us/industries/public-sector/ent-taxation-policy-service-ds-1873518.pdf

·         Documentation: http://docs.oracle.com/cd/E38189_01/index.htm

·    

About

This blog is for our Oracle Public Sector Revenue Management customers, delivery partners, and even our fellow Oracle professionals, and is dedicated to all things Oracle Tax and Revenue Management. We will focus on support and implementation tips, announcements, and FAQs (frequently asked questions) for all of our Oracle Public Sector Revenue Management products. This include Oracle Public Sector Revenue Management (PSRM), Oracle Tax Analytics, and our Oracle PSRM Self Service and integration products.

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