Friday Apr 18, 2014

Link to blog post about the Angola PSRM v2.4 installation


I came across this interesting blog post today while searching for something else.  This is from a member of the PSRM project team in Angola who was installing their PSRM v2.4 environments.  He posted step by step information.  It looks like the installation went well.  I thought is was worth sharing for other project teams who may be doing their first PSRM installations.

Wednesday Apr 02, 2014

Oracle PSRM v2.3.1 Performance Benchmark Reports Available

Oracle Public Sector Revenue Management is pleased to announce the exceptional results of the Oracle PSRM v2.3.1 performance benchmark.  Two reports were created that describe Oracle PSRM 2.3.1 throughput and scalability metrics for batch processing and OLTP. [Read More]

Thursday Feb 27, 2014

Evaluating and Meeting SLAs - Performance Requirement Guidelines

Implementations typically need to establish performance goals that the system will need to meet.  At times these goals come from customer requirements in the form of Service Level Agreements (SLA).  When establishing performance goals, we use a set of “default” performance requirements, and any change from that (higher or lower) is an exception, usually based on the weight or complexity of the transaction.  Forms Validations and Posting is an example of an exception.  The implementation team will have to be careful about applying the general rules to everything.   

[Read More]

Wednesday Jan 08, 2014

Oracle Public Sector Revenue Management version 2.4.0 and 2.3.1 now support IE 9

Just a quick note to current PSRM implementers and customers:  We have added support for IE 9 in compatibility mode for PSRM 2.4.0 and ETPM 2.3.1. 

ETPM 2.3.1 and PSRM 2.4.0 currenlty support IE 7 and 8 in native mode and IE 9 in compatibility mode. 

Monday Dec 02, 2013

Oracle PSRM v2.4 Features & Functions and Datasheet Collateral Available

The most recent release of Oracle Public Sector Revenue Management, v2.4, includes a number of new features that expand the base product's coverage of features for customers that manage a wide variety of revenue types. These features include:

 - Asset and Valuation record maintenance

- Asset Billing using new configurable Calculation Engine

- Centralized Address Repository

- Production Controls

- Entity Correction

The Oracle PSRM v2.4.0 Features and Functions and Datasheet documents summarize the product's features and benefits for customers and implementation partners.

Wednesday Nov 20, 2013

Designing New Processes - Process Flow or Custom MO?

From time to time implementation/project teams will need to support business processes that are not provided by the base product. PSRM provides 2 main options for implementing custom business processes, Process Flows and custom Maintenance Objects (MOs).  This article provides information about each one.

[Read More]

Tuesday Nov 12, 2013

PSRM Frequently Asked Questions

Over time we have encountered common questions from customers and partners.  The document below answers some of the frequently asked questions related to sales and licensing, implementation and also general PSRM questions. 

[Read More]

Wednesday Oct 30, 2013

Oracle PSRM v2.4 documentation is now available on!

We are very excited that Oracle PSRM v2.4 will be released for General Availability very soon!  In advance of the release, the documentation for Oracle PSRM v2.4 has been posted to the OTN (Oracle Technology Network) on  You can find it here:

You can also find it from the OTN documentation home page: , and scrolling down to find Public Sector Revenue Management.  Please note, if you previously bookmarked the Oracle Tax documentation page, the url has changed to the new url above.  

Oracle ETPM is renamed Oracle Public Sector Revenue Management (PSRM)

We are excited to announce to that with the upcoming release of v2.4, we are renaming ETPM to Oracle Public Sector Revenue Management (Oracle PSRM).  This is a pure name change, and all terms and conditions for existing customer licensing remain unchanged.  We feel that this updated naming is a better reflection of our current customer base, which includes tax revenue for many Departments of Revenue, as well as agencies that at manage non-tax revenue, such as regulatory fees, loans, and social benefits.   

Please note, as part of this name change, related products in the Oracle ETPM family, such as Oracle Tax Analytics, and Oracle ETPM Self Service, will be renamed at their next major product release to align to the Oracle PSRM theme.   

Thursday Sep 26, 2013

Oracle Enterprise Taxation and Policy Management v2.3.1 now supports FireFox ESR17

We are pleased to announce that Oracle Enterprise Taxation and Policy Management v2.3.1 now supports FireFox ESR17. 

[Read More]

Thursday Sep 19, 2013

Sizing Process

This article includes a presentation describing the sizing process as well as the questionnaire used during the sizing process. [Read More]

Thursday Sep 05, 2013

Recorded i.Seminar for Oracle ETPM Self Service

To learn how to improve a service to citizens while reducing the cost with Oracle ETPM Self Service and to see 20 minutes demonstration of the product navigate to this link It gives a nice overview of Self Service features and functions.

Friday May 17, 2013

Support for Oracle ETPM v2.3.1 on OEL 5.8

We are pleased to announce that Oracle Enterprise Taxation and Policy Management v2.3.1 now supports Oracle Enterprise Linux 5.8 for the Application Server tier.  This requires the use of Microfocus Server, COBOL Wrap Pack 8.  Please refere to Bug 16486336 in My Oracle Support for more information. 

Wednesday May 08, 2013

Recorded Demo of Oracle Tax Analytics V2.0

The following is a 25 minute recorded demo of Oracle Tax Analytics v2.0.  For those that are interested is seeing what OTA looks like and learning more, this is a quick and convenient way to see the product.  You can stream the demo recording here:

The Oracle Tax Analytics 2.0 Data Sheet is available at

Thursday May 02, 2013

Using Documaker to Generate Correspondence from ETPM

This document describes the major configuration activities required to set up letters using Oracle ETPM and Oracle Documaker.  There are many ways to integrate ETPM and Documaker.  This document focuses on providing an example, with a focus on helping the reader understand what configuration needs to be set up in ETPM for each letter.   The document is intended primarily for readers with an ETPM configuration skill set and focuses on ETPM configuration.  Documaker is a separately licensed product, and requires a different skill set for implementation.  Generally speaking, for demo or implementation purposes, an ETPM skilled resource will implement the ETPM configuration, while a Documaker skilled resource will implement Documaker configuration.  In this document, we do not discuss details of the Documaker configuration.”   [Read More]

This blog is for our Oracle Public Sector Revenue Management customers, delivery partners, and even our fellow Oracle professionals, and is dedicated to all things Oracle Tax and Revenue Management. We will focus on support and implementation tips, announcements, and FAQs (frequently asked questions) for all of our Oracle Public Sector Revenue Management products. This include Oracle Public Sector Revenue Management (PSRM), Oracle Tax Analytics, and our Oracle PSRM Self Service and integration products.


« April 2014