How to find the End of Support dates for your version of ETPM

It's important to know the End of Support date for your version of ETPM, so you can plan upgrades in a timely manner.   The following will explain how to find the end of support dates for all Generally available versions of ETPM.  

- Navigate to the Oracle Lifetime Support Page:  http://www.oracle.com/us/support/lifetime-support/index.html

- Review the different types of Support offered, such as Premier, Extended, and Sustaining.  Please note, Extended Support is offered on a case by case basis.

- Select the Lifetime Support Policy:  Software Brochures link.  This as a link to the list of support brochures published for each type of Oracle product.  New versions are usually published each month.

- Select the current version of the Lifetime Support Policy for Oracle Applications.

- Search the PDF for the word "taxation", which is usually the fastest way to find the section with ETPM support dates.

Thank you!

Comments:

Post a Comment:
  • HTML Syntax: NOT allowed
About

This blog is for our Oracle Public Sector Revenue Management customers, delivery partners, and even our fellow Oracle professionals, and is dedicated to all things Oracle Tax and Revenue Management. We will focus on support and implementation tips, announcements, and FAQs (frequently asked questions) for all of our Oracle Public Sector Revenue Management products. This include Oracle Public Sector Revenue Management (PSRM), Oracle Tax Analytics, and our Oracle PSRM Self Service and integration products.

Search

Categories
Archives
« April 2014
SunMonTueWedThuFriSat
  
1
3
4
5
6
7
9
11
12
13
14
15
16
17
19
20
22
23
24
25
26
27
28
29
30
   
       
Today