Friday May 30, 2014

Oracle Policy Automation YouTube Videos

The OPA YouTube site includes a large number of videos on various OPA topics including feature introductions, tutorials and overview presentations. Be sure to check these out if you would like to learn more about OPA and it's capabilities.[Read More]

Monday Apr 21, 2014

Extracting PSRM BO extension data using Materialized Views

Thank you to Chocks Subramanian for putting this together!

Business Objects defined with XML schemas in PSRM can be extended to include custom data elements.  These custom data extension elements are in XML format in a Business Object extension column, which is a CLOB data type in the database. When accessing this information through the PSRM application, always use the Business Object, which is easy to interact which. However, if you need to interact directly with the database (rather than the application), there are a number of ways you can access Business Object extension data stored in XML format in the BO data extension column (CLOB datatype). Of the many methods, this job aide is to provide a recommendation to use materialized view to flatten the xml element into relational column. The materialized view will be created with all the elements from the CLOB data that are required for reporting and the query predicates. To improve the performance further, indexes can be created on the columns of materialized view. 

This job aid has addition information on the recommended approach:

Friday Apr 18, 2014

Link to blog post about the Angola PSRM v2.4 installation


I came across this interesting blog post today while searching for something else.  This is from a member of the PSRM project team in Angola who was installing their PSRM v2.4 environments.  He posted step by step information.  It looks like the installation went well.  I thought is was worth sharing for other project teams who may be doing their first PSRM installations.

Thursday Apr 10, 2014

PSRM Conversion Tool Overview

Converting the data from legacy application to Oracle Public Sector Revenue Management application is tedious process. It requires a good understanding of PSRM data model and how tables and fields are mapped to legacy entities.   Once the data is mapped it needs to be loaded to staging tables, validated and moved to PSRM production tables.

To learn how Conversion Tool  helps with this task listen to this overview.

Tuesday Apr 08, 2014

PSRM Attachments Overview

A number of PSRM implementers have asked about the new Attachments functionality in Oracle PSRM.  This has been added to the PSRM product training, and the following gives an overview of how it works.

Wednesday Apr 02, 2014

Oracle ETPM v2.3.1 Performance Benchmark Reports Available

The Oracle PSRM team is pleased to announce the exceptional results of the Oracle ETPM v2.3.1 performance benchmark.  Two reports were created that describe Oracle ETPM 2.3.1 throughput and scalability metrics for batch processing and OLTP.  [Read More]

Friday Mar 28, 2014

Updated PSRM Training Information

Oracle PSRM training content has been updated to reflect the latest version of the product, Oracle PSRM v2.4.0. Review this updated datasheet for course descriptions and contact your local Oracle PSRM representative to learn how to participate in these courses.[Read More]

Monday Mar 03, 2014

PSRM Self Service Technical Architecture Overview

The Oracle Public Sector Revenue Management Self Service architecture includes world class Oracle technology products, such as Oracle WebCenter, Oracle Application Development Framework, Oracle SOA Business Process Execution Language (BPEL), Oracle Content Managment and Oracle Policy Automation. To learn about the role each plays in overall solution, how they fit and work together listen to this recording.

Thursday Feb 27, 2014

Evaluating and Meeting SLAs - Performance Requirement Guidelines

Implementations typically need to establish performance goals that the system will need to meet.  At times these goals come from customer requirements in the form of Service Level Agreements (SLA).  When establishing performance goals, we use a set of “default” performance requirements, and any change from that (higher or lower) is an exception, usually based on the weight or complexity of the transaction.  Forms Validations and Posting is an example of an exception.  The implementation team will have to be careful about applying the general rules to everything.   

[Read More]

Thursday Jan 30, 2014

Oracle PSRM v2.3.1 Performance Benchmark Data Sheet

Oracle Tax is pleased to announce the exceptional results of the Oracle PSRM v2.3.1 performance benchmark.  This data sheet describes Oracle PSRM 2.3.1 throughput and scalability metrics obtained on an X4170 based system. [Read More]

Oracle PSRM v2.3.1 Exadata Performance Benchmark Data Sheet

Oracle Public Sector Revenue Management is pleased to announce the exceptional results of the Oracle ETPM v2.3.1 Exadata performance benchmark. [Read More]

Wednesday Jan 08, 2014

Oracle Public Sector Revenue Management version 2.4.0 and 2.3.1 now support IE 9

Just a quick note to current PSRM implementers and customers:  We have added support for IE 9 in compatibility mode for PSRM 2.4.0 and ETPM 2.3.1. 

ETPM 2.3.1 and PSRM 2.4.0 currenlty support IE 7 and 8 in native mode and IE 9 in compatibility mode. 

Thursday Jan 02, 2014

Oracle Tax Analytics v2.0.0.1 Portuguese UI - AVAILABLE NOW

We are pleased to announce the general availability of Oracle Tax Analytics v2.0.0.1 UI Portuguese.

Language Patch Download:

To download the Portuguese language pack please log in to My Oracle Support

Select the 'Patches and Updates' tab

Type in the Patch number: 17968649

Click the Patch number

Download using the yellow download button on the right hand side

Monday Dec 02, 2013

Oracle PSRM v2.4 Features & Functions and Datasheet Collateral Available

The most recent release of Oracle Public Sector Revenue Management, v2.4, includes a number of new features that expand the base product's coverage of features for customers that manage a wide variety of revenue types. These features include:

 - Asset and Valuation record maintenance

- Asset Billing using new configurable Calculation Engine

- Centralized Address Repository

- Production Controls

- Entity Correction

The Oracle PSRM v2.4.0 Features and Functions and Datasheet documents summarize the product's features and benefits for customers and implementation partners.

Wednesday Nov 20, 2013

Designing New Processes - Process Flow or Custom MO?

From time to time implementation/project teams will need to support business processes that are not provided by the base product. PSRM provides 2 main options for implementing custom business processes, Process Flows and custom Maintenance Objects (MOs).  This article provides information about each one.

[Read More]

This blog is for our Oracle Public Sector Revenue Management customers, delivery partners, and even our fellow Oracle professionals, and is dedicated to all things Oracle Tax and Revenue Management. We will focus on support and implementation tips, announcements, and FAQs (frequently asked questions) for all of our Oracle Public Sector Revenue Management products. This include Oracle Public Sector Revenue Management (PSRM), Oracle Tax Analytics, and our Oracle PSRM Self Service and integration products.


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