Friday Sep 12, 2014

PSRM 2.4.0.1.0 (2.4.0 SP1) is now Generally Available!

Oracle PSRM 2.4.0 Service Pack 1 (2.4.0.1.0) is now available for download on My Oracle Support. This Service Pack release includes a variety of new and enhanced features, including:

  • Integration with Oracle PSRM Self Service 1.1.0.1.0
  • Form User Interface Performance Improvements
  • New Form Rules for Overpayment and Customer Contact Creation
  • Payment Upload Enhancements
  • Auto Pay Enhancements
  • New Bank Event object for use in Direct Deposit processing
  • Support for Suppressing Letters (Customer Contacts)
  • Configuration Migration Assistant Migration Plans and Requests
  • SEPA Direct Debit Enhancements

Please refer to the Oracle Technical Network for the product documentation associated with this release. The Release Notes document includes more details on these and other enhancements as well as future deprecation announcements.

See My Oracle Support Patch 18167511: Oracle Public Sector Revenue Management 2.4.0.1.0 (Service Pack 1) for the download file including product documentation and installation documents.

Please note: Standard Oracle support policies provide support for previous Service Packs (4th digit release) for three months after the release of a new Service Pack. The release of Oracle PSRM 2.4.0.1.0 means that we will continue to support patches on Oracle PSRM 2.4.0.0.0 for the next three months. Projects using Oracle PSRM 2.4.0.0.0 must start planning to move to PSRM 2.4.0.1.0. during this time to avoid support impacts.

Accessibility Update: Oracle PSRM 2.4.0.0.0 and PSRM Self Service 1.1.0.0.0 VPATs are now available

VPATs for Oracle PSRM 2.4.0.0.0 and PSRM Self Service 1.1.0.0.0 have been published on Oracle's Accessibility portal.
[Read More]

Thursday Aug 14, 2014

Now Available: CMA Overview Webcast

A new webcast is available that introduces the new Configuration Migration Assistant (CMA) features that are available in Oracle PSRM 2.4.0.0.0. Click this link to learn more about CMA:

https://oracletalk.webex.com/oracletalk/ldr.php?RCID=924f49114e066f09cd68957258516784

Monday Jul 28, 2014

Need to View PSRM base product Source Code? Yes, this is possible!

From time to time we receive a request to view base PSRM source.  For example, you may need it to help troubleshoot or analyze something, or you may want to use it to accelerate your site specific plug-ins.  [Read More]

Tuesday Jul 22, 2014

Oracle Public Sector Revenue Management v2.4 Dutch UI Language Pack Available Now

We are pleased to announce the general availability of Oracle Tax PSRM v2.4 UI Dutch.

[Read More]

Monday Jul 21, 2014

PSRM Virtual Machine are now Available to Partners

We are pleased to announce that partners can now gain access to PSRM VirtualBox VMs.  You can initiate the process by contacting your Oracle PSRM sales representative.  The PSRM Virtual Machine can be used for sales, demo, or sandbox purposes.[Read More]

Friday Jul 18, 2014

Now Available - PSRM 2.4.0 Webcast

Watch the following webcast for an overview of new features in PSRM version 2.4.0. 

https://oracletalk.webex.com/oracletalk/ldr.php?RCID=b4aaa925d10c43af7b459a941471b6b5

New marketing video for Oracle Public Sector Revenue Management (PSRM)

There's a new marketing video available for Oracle Public Sector Revenue Management: https://www.youtube.com/watch?v=XMI_Ky1hfGA

Run Reports from PSRM Zones Against Logical Standby Database

Using a logical standby database to run dashboard or operational reports out of PSRM zones avoids impacting performance.  Below are simple steps to configure a zone that references the standby database.[Read More]

Use Google Maps with Oracle Public Sector Revenue Management Analytics

Adding map configuration to Oracle Public Sector Revenue Management (PSRM) Analytics provides users an impactful view of revenue data.  See the attached document for steps to configure Google maps with Oracle PSRM Analytics.

[Read More]

Thursday Jul 17, 2014

IRS 1075 Risk Assessment Workshop

Learn how to achieve IRS 1075 compliance with Oracle Database 12c security solutions.  The Federal Government has issued mandatory guidelines, outlined in IRS Publication 1075, to ensure that effective security controls are in place wherever Federal Tax Information is received, processed, stored or maintained. This one-day workshop presents hands-on exposure to real-world use cases specific to IRS 1075, and provides participants with hands-on exposure to Oracle’s database security products to meet compliance with IRS 1075 security controls.  See the attached workshop datasheet for more information about this offering.

https://blogs.oracle.com/tax/resource/IRS1075WorkshopDataSheetV1.2.pdf

Oracle PSRM Self Service v1.1 is Now Generally Available!!!

We are pleased to announce that Oracle Public Sector Revenue Management Self Service is now generally available for download from the Oracle Software Delivery cloud. The solution provides tax and revenue authorities with a single citizen portal – powered by Oracle Policy Automation for Public Sector, Oracle WebCenter, Oracle Application Development Frameworkand Oracle SOA Suite – that can integrate across multiple tax types and tax processing systems.

Oracle Public Sector Revenue Management Self Service enables tax and revenue authorities to quickly provide more taxpayer services online – such as the ability to make payments, contact the tax agency with questions and requests or receive self-guided automated assistance with policies and tax law.  Tax and revenue authorities can implement Oracle Public sector Revenue Management Self Service – an out-of-the-box solution – quickly and easily, and lower the cost of taxpayer service operations by promoting a broader set of taxpayer self service features

Resources:

Datasheet: https://blogs.oracle.com/tax/resource/Oracle_PSRM_SelfService_v1_1_Data_Sheet.pdf

Overview presentation: https://blogs.oracle.com/tax/resource/OraclePSRMSelfService_v1_1_Overview.pdf

Documentation: http://docs.oracle.com/cd/E53310_01/index.htm

Recorded Demo:  https://oracle.webex.com/oracle/ldr.php?RCID=b1f0a0f639a4000ed1ef48ebc42ddb10

User Interface screen shots: https://blogs.oracle.com/tax/resource/Oracle_PSRM_Self_Service_v1_1_DemoUIs.zip  (posted as a zip file based on size)

Oracle Public Sector Revenue Management Analytics v2.0 Portuguese UI Available Now

We are pleased to announce the general availability of a Portuguese user interface (UI) language pack for Oracle Public Sector Revenue Management Analytics v2.0.

Language Patch Download:

To download the Portuguese language pack please log in to My Oracle Support https://support.oracle.com/CSP/ui/flash.html.

  • Select the 'Patches and Updates' tab
  • Type in the Patch number: 17968649
  • Click the Patch number
  • Download using the yellow download button on the right hand side

Password Management for Oracle PSRM

It is important for customers to understand how to maintain passwords for Oracle Public Sector Revenue Management (PSRM), which is built using Oracle Utilities Framework (OUAF).  PSRM and OUAF do not supply functionality to maintain a password.  It is Oracle's direction for industry products and core applications not to maintain security information as it is not their role in an architecture.  We recommend Oracle Identity Management Suite for password management as password rules and user provisioning ensure a secure and compliant security fabric across the product line.  However, PSRM and OUAF follow open technology standards, so 3rd party password management solutions may be used.

Please, refer to the link below for a sample that illustrates how to call an internal WebLogic API to change the password from a product via a JSP call regardless of the Authentication Provider within Oracle WebLogic.

https://blogs.oracle.com/theshortenspot/entry/password_changing_sample

Monday Jul 07, 2014

Private Cloud Planning Guide available for Oracle PSRM

Oracle Public Sector Revenue Management (PSRM) can be housed in a private cloud infrastructure which is either onsite or as a partner offering. Oracle provides a Private Cloud foundation set of software that can be used to house Oracle PSRM. A whitepaper has been developed and published that should aid customers and implementers in planning an installation of Oracle PSRM on a private cloud.

The Oracle PSRM Private Cloud Planning Guide (Doc Id: 1904915.1 from My Oracle Support) provides an architecture and software manifest for implementing a fully functional private cloud offering onsite or via a partner. It refers to other documentation to install and configure specific components of a private cloud solution.

About

This blog is for our Oracle Public Sector Revenue Management customers, delivery partners, and even our fellow Oracle professionals, and is dedicated to all things Oracle Tax and Revenue Management. We will focus on support and implementation tips, announcements, and FAQs (frequently asked questions) for all of our Oracle Public Sector Revenue Management products. This include Oracle Public Sector Revenue Management (PSRM), Oracle Tax Analytics, and our Oracle PSRM Self Service and integration products.

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