This morning, I logged on to My Oracle Support and immediately dragged the “Knowledge Articles” region back to the top because I knew I would be using it often. I moved the“Getting Started” region to somewhere in the bottom since I wasn’t really using it anymore. Then I started wondering: how do other people organize the regions on their Support Dashboard? How more efficient does this make us?
A friend of mine here at Oracle says he keeps Knowledge and Targets (filtered to show only his “Favorite” Targets) on the top of his page since he rarely logs actual SR’s and already knows enough about his systems.
How do you organize/customize your dashboard? How does it make you more efficient? What’s your favorite (or least favorite) customization feature?