The site formerly known as Metalink has undergone some major changes and if you wish you had someone to talk to about how to get the most of the new interface and all the new features that are available, wish no more:
The “Using My Oracle Support” Community is available and now you can talk to other users and to the people who are building the tools that shape your Oracle support and configuration management experience.
Just click on the “Communities” tab and click on the “Using My Oracle Support” community on the left hand side (under My Oracle Support).
Feel free to checkout other communities as well such as Diagnostics and Community Feedback.
Speaking of which, what else would you like to see out of these Communities?