By SteveW-Oracle on Mar 21, 2016
Looking for best practices to take your support experience to the next level?
If you frequently use My Oracle Support (MOS), My Oracle Support Communities, or Cloud Support portal for knowledge search and managing service requests, take advantage of the Oracle Support Accreditation learning program.
Over 19,000 users have already completed an accreditation learning path and exam to build a personalized support toolkit for their role. All accreditation learning resources and exam material are already included in your support contract.
Oracle Support Accreditation includes:
- 14 learning paths to increase your expertise and efficiency in completing support activities.
- Level 1 accreditation highlights core features of the portal applications and provides recommendations to increase productivity.
- Level 2 focuses on individual software products to demonstrate best practices for your specific applications.
Learn key concepts about diagnostics, patching, and finding product information more easily and effectively, with tips for implementing them into your daily support activities based on feedback from Oracle product experts. When finished your personalized resource toolkit will help increase your productivity and streamline your support activities.
Is today your day to become an Oracle Support Accredited User?