Friday Jan 21, 2011

Finding Sun Patches in My Oracle Support

I know there are other sources for this, but I wanted to make a really simple post on how to find Firmware, OS Patches, etc...

See the Sun Blog Post for more details.

But here it is with images.
My example is "I need all of the firmware patches for my 4170 and 4170M's. And I want only the most recent releases".
In real time this takes about 30 seconds.

1. Go to Patches & Updates Tab.

Patches Tab.jpg



2. In Patch Search go to Product or Family (and if you removed this region from your screen use "Customize this Page..." to drag and drop it back on screen.
advanced tab.jpg



3. Type in PARTIAL text (like just 4170 to filter the list for everything that contains "4170")
type in 4170.jpg



4. Optionally, type a comma and do type ahead for a second product. Then choose the releases you want for each product.
snap1063.jpg



5. Run the Search (for patches like this there is no reason to filter by Platform, so don't do anything. It is not like there is a 4170 patch for Windows, so don't bother) and see the results . Notice I am NOT clicking the Patch Name Link. I "shift-clicked" to select all of the patches. If you need to drill down into the patch fine, but you can read readme's (one at a time) or download all right from the results
snap1064.jpg



6. Click the Download Button to show the files to download. You should use a download manager. Click each link to download (and yes we want to fix this so you can just click once, but that is another discussion).
download window.jpg



7. Optional: Use the WGET Options link to get a WGET script to run from your Solaris box directly.
wget.jpg



8. Optional: See your search is in "Recent" searches, you can run it again later or save it. Notice you can also copy the URL (share the search) to show someone else the same results from this search.
remembered and can be saved.jpg



9. Tip 1: It remembers your last searches.... Once you enter products and releases the drop list remembers them for next time.
recently remembered.jpg


10. Tip 2: A nice filter is the "Updated" filter. So you can edit a search for products where the patches have been updated in the last 30 days (for example).
edit search.jpg

 

Hope this helps!

Tuesday Feb 09, 2010

Latest PatchSet Redesign: Give us your feedback on Quick Links

Update!
We are working on patch recommendation improvements and support for other features concerning patching of EBS/Fusion and the use of Enterprise Manager. We completed the survey, over 450 customers responded. We will look at sharing back some of the key findings with the community. You might have some insight to further our understanding of you, our customers. Thanks so much!


---
We are incorporating the latest patches pages (aka, "Quick Links") into the new My Oracle Support user interface. The Quick Links pages contain the latest patchsets/packs for E-Business Suite and Oracle Server/Tools products. You can get to this page from your Patches and Updates tab in My Oracle Support, and clicking on the "Latest" links in the "Patching Quick Links" region. (as shown below). We want to make it better, if you think it could be improved.

This is ONLY to discuss the "Latest" Patch PAGES as shown below, NOT for the first region called "Patching Quick Links".

 

quicklinks_example.png

 

Copy and paste these questions into a comment for this blog entry and use them as a guide to give us feedback. Feel free to forward to others on your team for their input. We are listening!

1) How often do you use the Quick Links page (daily, weekly, monthly, rarely)?

2) Do Quick Links help you do you job? Do you still need to add or refine the search after clicking a Quick Link?

3) Could you briefly describe your last visit and use of these pages? Is there something it should be doing, but it doesn't?

4) How many different products on a Quick Links page do you ever use (i.e., do you ignore most of them and find yourself using the same 3 or 4 all of the time)?

5) Other feedback, or questions.

Please note: We understand that you may have other feedback concerning My Oracle Support, but please focus your comments on THIS post to Quick Links.

Thank you, Ajay and Richard

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