My Oracle Support Blog

Multi-lingual Support in My Oracle Support KM 6.4

Guest Author

On 12-Jan-2013 My Oracle Support was released with 20+ Knowledge
enhancements and 20+ bug fixes.

One new
feature that I want to highlight in this post is KM Multi-lingual Support.

With this release of My Oracle Support, the Oracle Support organization
starts delivering popular and high
impact knowledge documents in Simplified Chinese, Japanese, and Korean.

The language you select at login determines which documents
you see returned in your search result list. For example, upon selection of English, you’ll
see only English documents. When you select Japanese as your language, you’ll see
both English and Japanese documents.

MOS Login with language selection

You can also change your portal language after you login by
going to the Settings tab and changing
the language in the Personalization

You can easily see if an English document has a counterpart
document in another language or the vice versa. For example, find the English document of a
Japanese version and scroll down to the Translations section in the Related
area at the bottom. Click on the language to go to the selected language
version of the document.

Related section in document footer showing the translation sections

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