Thank you for your interest in mobile! We appreciate your business, and very much want to provide you access to what you need and when you need it.
The My Oracle Support provides three options for access.
Read about our plans for the product, but as of right now the app is focused on viewing and updating customer's technical service requests. More to come later and where we plan to be at OpenWorld 2012. Read on...
Our Frequently Asked Questions serves as the help for mobile.
Here is the iPhone App... Once in the app you go to "Support" and then you can sign in. We are working on fixing the "double" back arrow model. (FIXED 2.0.11 is in the apple store). In addition the SR number looks like a phone number to the app. (also FIXED!)
Here is the browser solution. We recommend using the "Back" button in our application, it will work faster and easier than using the Browsers back button at the bottom of the page.