My Oracle Support Blog

Four Smart Reasons To Use My Oracle Support Communities

Steven Watts
Sr. Technical Writer

Increase productivity with access to on-line support communities,
specific to your Oracle environment, backed by Oracle support
experts. Collaborate with an extensive global peer group who share
real-world best practices, tips and tricks.

At the heart of My Oracle Support Community (MOSC) are hundreds of engagement spaces that cover a wide range of technologies, applications, and business processes. But MOSC is much more than just a discussion forum.

What Why
Targeted Product Areas: Community spaces are specific to Oracle products, increasing ease of access to relevant information.

  • Follow only the spaces that you work with to get the latest information. Get early access to product news and support features.

  • Post discussions with your product questions for Oracle experts to engage.

  • Submit and vote on Ideas to help steer product direction.

  • Use communities for quick answers in lieu of a Service Request.
Network and Collaborate: Enjoy direct collaboration with Oracle experts and customer peers.

  • My Oracle Support Community members are experts and peers from the Oracle customer base, with real-world experience; and Oracle’s own Support engineers moderate and contribute to the communities.

  • The result: unparalleled access to a combination of deep and practical expertise.
Extensive, Targeted Content: Filter out the noise and access content for your areas of interest.

  • You can "Follow" specific content, topics, or people and get notified in the community or by email of new interactions in the areas you choose to follow.

  • Knowledge is also shared using current features like Spotlights, Ideas, Instant Polls, Twitter Feeds and Support Blogs.
Always Evolving: Available 24 x 7, MOS Communities grows in value the more it gets used.

  • Community areas grow in usefulness and relevance as content is added and shared.

  • High-value content becomes more accessible and easier to find.

  • Share your own expertise and enhance your own reputation as an expert, as well as network with your peers.

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