Service Requests region
By Joshua Solomin on Jun 21, 2007
Because CSM v2 is going to be integrated with MetaLink, support for managing your service requests is front and center. Unlike static, "web 1.0" style displays, we've made the display of SRs feel more like an application. Try out sorting, searching, or resizing the columns to make wider contents fit better.
If you click on a service request to drill into it, you'll get the detailed view with all the information you're accustomed to; but again, you'll have a better looking (and hopefully more usable) interface to interact with it. Tell us -- does this display actually improve on what you were used to, and if so, how? Do you see ways that we could make it even better?