A 'Guardian' Angel -- For Your Weblogic Environment

You've just finished a hard day's worth of work and are ready to pack up and go home when something goes wrong with your Oracle Weblogic environment. As you set down your bag and get ready to diagnose, you wonder: Why isn't there a way to know this would happen ahead of time?

Well, what if I were to tell you...there is a way?

Enter Oracle Guardian, a tool that many support customers have been curious and asking about.

This tool, which is supported for Oracle Weblogic Server version 8.1 and later, analyzes configurations in order to detect potential issues based on what are called "Signature Patterns" (commonly known as either Signatures or Patterns)

These patterns are based on several sources of system configuration knowledge: actual SR's, bugs and defects, critical path updates, and also customer discoveries and best practices.

Checkout this related post in the My Oracle Support Community:

To Download and learn more, go to the Oracle Guardian Resource Center in My Oracle Support (Note 749952.1)

For even more info, you could also checkout this link

Want even more? Got something to say? Well, there’s even a Guardian blog available for you to share your thoughts.

Isn't it great to solve problems before they occur?

Comments:

I'm having a great deal of trouble registering for my oracle support. What is the support identifier? It does not accept anyting I put in.

Posted by Charlie on April 14, 2009 at 09:10 PM PDT #

I can not log on with the ID and password I had previously set. What is the problem? Mary C

Posted by Mary Clouatre on April 17, 2009 at 02:17 AM PDT #

Charlie, sometimes on the documents it's called a "system" number. If you are still not able to find it and you are in the US, you can call +1.800.223.1711 - from Canada, the number is 1.800.668.8921 or +1.905.890.6690 . Select your language, then you want to select the 'non technical' option. Someone there can help you with your support identifier. If you need the support number from anywhere else in the world, you can find it on http://www.oracle.com/support/contact.html. Just make sure when you call that you select "non technical" option. Hope this helps, Deb

Posted by Deb Brown on April 17, 2009 at 02:21 AM PDT #

Hi Mary, Are you getting an 'invalid username/password' error, or is it saying: "sign-in failed - a server connection error occurred"? If it's the server connection error, those have been popping up sporadically. You can try clearing your browser cache, open another browser, then try it again. Our internal support team is looking into that. Those messages tend to be very sporadic, so if you try again in a few minutes or after clearing cache, it should work. If it continues to give problems, please call our support lines and let them know, they can open a service request. Iin the US, you can call +1.800.223.1711 - from Canada, the number is 1.800.668.8921 or +1.905.890.6690 . If you need the support number from anywhere else in the world, you can find it on http://www.oracle.com/support/contact.html. Just make sure when you call that you select "non technical" option. Hope this helps, Deb

Posted by Deb Brown on April 17, 2009 at 03:20 AM PDT #

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