Some customers have experienced an issue with the "Accessibility" option has been set in their settings, which for someone who is not Blind and using a screen reader would drive you crazy to use. We are working to change this setting to "off" for these customers, but in the meantime you can fix this yourself very quickly.
If you page looks like this, you have this setting ON.
And this will make it really difficult to navigate using your mouse.
The page should look like this.
Notice the "More..." menu which you didn't see before.
So you need to navigate to the Settings > Personalization page and turn OFF (uncheck) this box and "Apply Changes".
So to do this you need to use the TAB key on your keyboard.
From the Dashboard, even though you can't see or access the Settings tab you can get to it.
You can post any comments or issues here. Hope this helps! And we will rush to get this fixed.
If you INTENTIONALLY have the Accessibility setting checked, you will need to check this again after we reset this. AND we very much want to hear from you to get your specific feedback about the accessibility of My Oracle Support. Drop us a note on this Blog and we will contact you. Thanks and sorry for this problem.