Monday Mar 10, 2014

ORAchk Health Checks for the Oracle Stack

ORAchk includes EXAchk’s functionality and replaces the popular RACcheck tool, extending the coverage based on prioritization of top issues reported by users, to proactively scan for known problems within:

  • E-Business Suite Financials Accounts Payables
  • Oracle Database
  • Sun Systems

ORAchk features:

  • Proactively scans for the most impactful known problems across your entire Engineered System as well as various layers of your stack
  • Simplifies and streamlines how to investigate and analyze which known issues present a risk to you
  • Lightweight tool runs within your environment; no data will be sent to Oracle
  • High level reports show your system health risks with the ability to drill down into specific problems and understand their resolutions
  • Can be configured to send email notifications when it detects problems
  • Collection Manager, a companion Application Express web app, provides a single dashboard view of collections across your entire enterprise

ORAchk will expand in the future with more high impact checks in existing and additional product areas. If you have particular checks or product areas you would like to see covered, please post suggestions in the ORAchk community thread accessed from the support tab on the document below.

For more details about ORAchk see Document 1268927.1

Monday Mar 03, 2014

Join the Oracle Support Customer Advisory Program

Untitled Document

GPIcon

Oracle Support values your involvement and input, especially on the tools and features that help you use our software or hardware products more effectively.

You can now opt in to the Oracle Support Customer Advisory Program and become part of the feedback process for these Oracle Support tools. Tell us about yourself; let us know that you would like to provide feedback, and which areas of focus that most interest you.

We may ask you to provide input through various forms of engagement: one-on-one session, small group discussion, etc. By contributing your thoughts and ideas, you have the opportunity to help influence new and existing Oracle Support products—and get a first look at new designs and features before general availability. You may also have the chance to join us in testing.

We look forward to collaborating with you.

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