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That Brazilian Sensation - Customer Spotlight

Chris Warticki
Global Customer Success Management
I met with a couple of our fantastic customers in Sao Paulo
a couple of weeks ago. I wanted to highlight them in the following blog
article.

The first is Telefonica|Vivo. Telefonica SA is a Spain-based company active
in the telecommunications and digital services sectors. The Company operates
through three business segments: Telefonica Latin America, Tefonica Europa, and
Others. It provides public and private telecommunication, media and
entertainment services; under such brands as Telefonica, Movistar, O2 and Vivo,
among others.

Telefonica is a loyal Oracle customer with many Oracle
products in use.

A group of us from Oracle met with Daniel and Jorge from
Telefonica and provided us with a tour of their data center. Pictured below is the group from Oracle and
Telefonica (from left to right: Selma Snaider and Erivaldo Sousa (Oracle), Jorge and Daniel Soares de Barros (Telefonica), and Lauren Diehl (Oracle). (used with permission)


It was an amazing experience to be provided a tour of their
data center. Below is a photo of their
operations center along with the build-out of an additional 23,000 sq meter
wing for increased capacity. (used with permission)


Many thanks to Daniel and Jorge for the tour. It was fantastic.

My second customer introduction was with Odebrecht. The company consists of diversified
businesses catering to engineering and construction, investments in
infrastructure and energy, industry, and supporting institutions sectors
through its subsidiaries. The company holds expertise in the areas of energy,
industrial engineering, infrastructure, oil and gas, real estate developments,
environmental engineering, transportation and logistics, defense and
technology, chemical and petrochemical, ethanol and sugar production, and
investments and holdings, among others. Odebrecht operates along with its
subsidiaries in several countries across the Americas, Europe, Middle East and
Asia. Odebrecht is headquartered in Salvador, Brazil.

Odebrecht is another loyal Oracle customer with a very large
Oracle product footprint.

Our Oracle team met with Alexsandre Bisetto during lunch
and sat down in order to talk about current account team successes and related
support opportunities.

Thank you Alexsandre for spending time with us.

I thoroughly enjoy getting to meet our customers no matter
where I travel. Most of all, l like
hearing about how our customers are using Oracle products to run their
businesses. It makes me proud to work
for a global company helping other global companies like those mentioned,
succeed.

Finally, I met with an amazing Oracle team of Support
Account Managers and staff (below) at our Sao Paulo office and facilitated a
successful workshop. I look forward to
my next visit.


Join the discussion

Comments ( 4 )
  • guest Thursday, May 9, 2013

    Chris,

    It was very important having you and Lauren meeting our customers here in Brazil. And we also learned a lot with your fantastic workshop. We look forward to have you back soon! Thank you.


  • guest Wednesday, May 15, 2013

    Chris,

    It was a fantastic workshop. The experiences that you shared with us will help in our work everyday.

    Hope see you soon.

    Best Regards

    Rafael Belo.


  • Warley Thursday, May 16, 2013

    Chris,

    Many thanks for your visit! We were very proud to bring our customers and to introduce you and Lauren to them.

    SAM Mechanics is a fantastic training, superbly conducted, that I would like to broadly recommend. Support Account Managers in Brazil learned a lot and had the opportunity to review tools to keep them learning even more.

    Expect to have you back soon!

    All the best

    Warley


  • guest Thursday, May 16, 2013

    Chris,

    Many thanks for your visit! We were very proud to bring our customers and to introduce you and Lauren to them.

    SAM Mechanics is a fantastic training, superbly conducted, that I would like to broadly recommend. Support Account Managers in Brazil learned a lot and had the opportunity to review tools to keep them learning even more.

    Expect to have you back soon!

    All the best

    Warley


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