Oracle Support delivers essential training for our customers via live web conferences and recorded sessions. These webcasts are included in your Oracle Premier Support and are designed to help Oracle customers be more productive and effective when working with Oracle Support.
You can take advantage of the essentials webcasts to learn the basics of the My Oracle Support portal—from customizing your dashboard to searching the knowledgebase for content and patches. You’ll find best practices for creating service requests and how to get started with My Oracle Support Community, which allows you to leverage the knowledge of your peers and Oracle experts.
Explore the offered sessions this month and register for the session of your choice or view a recorded session when convenient for you. Bookmark for quick access to the latest Oracle Support Essentials schedule.
Join an advisor webcast and connect with an Oracle subject matter expert—you can gain new insights through their product knowledge and experience. Topics include information about Oracle support services and products, best practices, troubleshooting guidance, and release information.
Access the webcast via Zoom, and have an opportunity to have your questions answered during the live Q&A session, or watch a recording when it is convenient for you. Explore the archive and catch up on past topics that interest you. Find your topic in this month’s schedule or choose an archived webcast.