Oracle Premier Support — Trusted, Secure, Comprehensive

Never Compromise. Get more with Oracle Support.

Your Oracle products are important to your business. Protect your on-premises software, applications, and hardware investments with Oracle's trusted, secure, and comprehensive support. Essential software updates and new releases, proactive support tools, and 24/7 services to help you mitigate risk, reduce costs, and gain competitive advantage.


Oracle’s reputation is built on more than 40 years of delivering award-winning service to customers to help ensure their technology investments are effective, efficient, risk-resistant, and competitive. Oracle’s team has the expertise and knowledge to offer industry-leading assistance, so you can focus on growing your business.


Oracle Premier Support delivers security features at every layer of the software stack to help protect your business interests. Security patching is not only a standard operating practice; it is an essential strategy. Only Oracle has the tools, owns the source code, and has the ability to develop security updates for our products.


Oracle Premier Support delivers comprehensive maintenance, features, and functionality for Oracle products including Oracle E-Business Suite, Hyperion, JD Edwards EnterpriseOne, PeopleSoft, Siebel CRM, Oracle Database, software, systems, and storage products. Our approach is integrated and systematic. And, with Oracle Applications Unlimited, customers can maximize and expand their existing Oracle Applications investment with Oracle Premier Support through at least 2031.

Customer perspective:

“There are three main benefits to Oracle Premier Support. First, they have access to worldwide experience we don’t have, so they see things that we don’t see and know things that we don’t know. Second, they have access to the source code. Third, they can bring a new perspective, an expert perspective.”  —Retail health care customer

View the Oracle Premier Support infographic and Get more with Oracle Support video to discover some of the ways in which we continue to invest in our customers’ success.



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