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Oracle Premier Support - Trusted, Secure, Comprehensive

Oracle Database Appliance (ODA) - Support Resources

Chris Warticki
Global Customer Success Management

First and ALWAYS – the #1 investment is made in the PRODUCT, PRODUCT, PRODUCT.

Oracle Database Appliance Release 12.1 Overview
By investing in this course, you will discover how Oracle Database Appliance compares to other Oracle engineered systems and the advantages of using Oracle Database Appliance. After reviewing and planning for a new deployment, you'll get a chance to utilize the standalone Oracle Appliance Configuration Manager tool to generate a deployment plan configuration.

Remain a student of the product.

Personalize My Oracle Support Experience

Setup Proactive Alerts and Notifications
Customize your MOS Dashboard

Engage with Oracle Support

1. Upload ALL reports if logging a Service Request

2. Leverage Oracle Collaborative Support (web conferencing)

3. Better Yet – Record your issue and upload it (why wait for a scheduled web conference?)

4. Request Management Attention as necessary

5. Know My Oracle Support? Get Accredited

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