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Fusion Financials (ERP) Cloud Support Resources

Chris Warticki
Global Customer Success Management

First and ALWAYS – the #1 investment is made in the PRODUCT, PRODUCT, PRODUCT.

Remain a student of the product.

1. ERP Cloud Product Information Page

2. EPM Cloud Product Information Page

3. ERP / PPM Documentation and Resources

4. Oracle Cloud Learning Library

5. ERP Cloud Learning Subscription

6. Oracle University – Fusion Applications Training

7. Cloud.Oracle.com – Oracle Cloud Portal (Subscription and Services Admin)

ERP Cloud - Applications Customer Connect

Personalize My Oracle Support Experience

Collaborate. Communicate. Connect

· Subscribe to Cloud and SaaS, Newsletters

SOCIAL Circles of Influence

KNOW Support Best Practices

Oracle Support Document 104.2 (Information Center: Fusion Financials)
Oracle Support Document 1456185.1 (Get Proactive with Oracle Fusion Applications)
Oracle Support Document 1338511.1 (What Diagnostic Tests Are Available For Fusion Financials)
Oracle Support Document 1359493.1 (What Diagnostic Tests Are Available for Oracle Fusion Project Portfolio Management

View and EXECUTE the list of diagnostic tools for this product

Engage with Oracle Support

1. Upload ALL reports if logging a Service Request

2. Leverage Oracle Collaborative Support (web conferencing)

3. Better Yet – Record your issue and upload it (why wait for a scheduled web conference?)

4. Request Management Attention as necessary


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Comments ( 1 )
  • erptree Monday, July 31, 2017
    Nice article and explanation are good, Thank you for sharing your experience on Oracle Scan.you have clearly explained about the process thus it is very much interesting and I got more information from your blog.

    Oracle Fusion Financials Online Training
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