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Oracle Premier Support Blog /
Cloud Support Resources,
Oracle Premier Support Blog /
Cloud Support Resources
February 3, 2016
CPQ Cloud Support Resources
First and ALWAYS – the #1 investment is made in the PRODUCT, PRODUCT, PRODUCT.
Remain a student of the product.
CPQ Cloud PRODUCT Information Page
Get trained on the PRODUCT – CPQ Cloud Learning Subscription
- Oracle Learning Library
- Cloud Library
- My Oracle Support CPQ Cloud Support Center
- Oracle BigMachines Express CPQ Cloud Support & Training Center
Personalize My Oracle Support Experience
Setup Proactive Alerts and Notifications
Remain in the Know – Subscribe to Cloud, SaaS, Newsletters
Collaborate. Communicate. Connect.
- Oracle Mobile App – News, Events, Mobile MOS, Videos etc
- Cloud Customer Connect
- My Oracle Support Community
- CPQ (BigMachines) Community
SOCIAL Circles of Influence
- CPQ Newsletter
- Oracle CPQ Cloud
- Oracle Cloud Zone
- Oracle Cloud Marketplace
- Cloud Café (Podcasts)
- CPQ Blog
- Oracle Cloud Solutions Blog
Engage with Oracle Support
- Upload ALL reports if logging a Service Request
- Leverage Oracle Collaborative Support (web conferencing)
- Better Yet – Record your issue and upload it (why wait for a scheduled web conference?)
- Request Management Attention as necessary
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