Don't Fear the Firewall
By user12601629 on Nov 15, 2006
Last week I wrote about the percieved fears of using Software as a Service (SaaS) applications. Many of these fears have to do with critical data moving across the company firewall. We've been discussing these issues internally as we debate the next-gen architecture for Update Connection. Mike Wookey (Distinguished Engineer and general-purpose brainiac) sent me some interesting links to recent articles on the topic.
The eWeek article quotes a recent study that says a full 40% of companies are using hosted CRM solutions. That's 40% of companies that are hosting their most critical customer data outside their firewalls. The InformationWeek article discusses the challenges for this model, but then goes on to say that a full 25% of all business software will be delivered this way within the next five years. Clearly this is a major force in the market and a viable architecture for many customers and applications.
Side Note: My boss just started blogging. Check out his new blog.