My Visit to the Editorial Forum
By user12601629 on Jul 20, 2007
This week I dropped in on the Sun Editorial forum. Paul Davies has a nice write-up. It's worth reading -- and I think Paul spent more time writing about it than I spent saying it!
I've found it very interesting to have this ongoing dialog with the writing community at Sun. I know that some of the writers think I'm just plain nuts, but I honestly believe we're just at the start of a major shift in how we teach people about technical concepts. Traditional manuals (even when presented in HTML) are just one tool. Blogs and videos offer new mediums to communicate and open up new opportunities to build and leverage communities.
- Communities are made up of personalities
- All other things being equal, the product with the biggest community wins
- We should make sure that presenting our personalities is part of how we communicate technical content